you should be able to apply them at checkout, no?
For some reason half of the time they don't work. I chased up with chat and they immediately applied the discount:
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Vikram:
Hi ct2k7
Vikram:
Welcome to EE, the UK’s biggest and fastest network. I’m Vikram on EE’s Digital Care team. How may I help you today?
ct2k7: Hi Vikram, when purchasing my SIM only contract, I forgot to add a 20% discount code. Is it too late to add it to the account?
Vikram:
I'll certainly check and confirm the details for your Sim contract. Let me pull the account and will help you with the best of my knowledge.
Vikram:
May I please confirm your full name and phone number?
ct2k7: Sure, ct2k7, CCCCCCC
Vikram:
Thank you for details
Vikram:
For security, could you confirm the
last 4 digits ONLY of your
8 digit bank account number the
Direct Debit is taken from please?
ct2k7: CCCCCC
Vikram:
And where and how did you buy your most recent EE mobile contract for this number?
ct2k7: gs.com
Vikram:
Excellent, that's perfect for security. Thanks for verifying the account.
ct2k7: thanks
Vikram:
Just to confirm, you wish to add discount with your Perk code?
ct2k7: yes
Vikram:
Please help me out with the code to check it further with plan
ct2k7: XXXXXX
ct2k7: I got it from
perks.ee.com
Vikram:
Thank you for confirmation. I'm confirming the code details
Vikram:
I have checked and confirmed the code for your plan and will activate the discount now. It will effective with your next bill as this month bill is already generated with start of your contract.
ct2k7: that's perfect!
Vikram:
I'm really pleased we've got that sorted today. Thank you for your understanding and patience. You have been great all over the chat with me.
Vikram:
I'Can I help you with anything else before you go and enjoy the rest of your day?
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I just realised that he said that I was great all over the chat with him. Now I read that back to myself it sounds dodgy.