Yes, they can help you get that set up. It's as quick as bringing the new phone close to the old phone, scanning the beautiful animation code (I don't know what it's called) then letting the phone finish its thing. Remember to transfer your SIM.
Gonna piggyback on this seeing as you've brought this up too..! I've gotta do the slick animation thing on Friday - do you transfer SIM before you start the transfer or once it's done? Been so long since I did it the last time (upgrading from X) that I can't remember what I did last time 😂