I honestly don’t know whether they test the battery capacity at these places but they can hardly expect a model that is up to 3 years old to have 100%. Mine is at 81%.Please can you help me I get £367 for iphone X, but battery is 80% capacity, however it has had a case and screen protector from day 1. Will it still count as "like new" or does the battery have to be 100%. Secondly, can I leave the case and screen protector on? Thanks
As regards the case and the screen protector, I’d take them off.