Can you check your order online. Any messages showing alongside your order tracking?
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iPhone 13 UK iPhone 13/13 mini/13 Pro/13 Pro Max Pre-release, Orders and Dispatch Thread
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Mine's also moved to PTS, but my iPad mini 6 case for in store collection has not, guess stock of this is probably already here.
Just still saying processing - no hint that a transaction has been declined :/ The only place it says it is in the wallet app
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You won’t see any updates for in store collection to the day it’s due. Will the. Show ready for collection or something.
So it looks like we won’t be opening the box by ripping off the clear plastic anymore, just a little paper pull tab. Wonder if the stickers will still be mounted on sheets of plastic though 🤦
Wasn’t it last year someone received their iPhone 12 Pro a little earlier than planned? (I could be thinking of the Xbox Series X), my bank has been charged
Wasn’t it last year someone received their iPhone 12 Pro a little earlier than planned? (I could be thinking of the Xbox Series X), my bank has been charged
Best to call the bank and make sure they don’t block any subsequent purchases and then call Apple tomorrow.. they might be able to try it there and then
Strange - I seem to remember having an issue years ago (can’t remember which launch) and I received an email from apple asking me to reconfirm my payment details on the preorder. Went through fine after reconfirming and didn’t affect my delivery date so hopefully you’ll be ok
Speak to the fraud department of your bank, I’ve had this before with BOS, the advisor knew nothing of any block and put me through to the FPT and they confirmed it was blocked, asked me a million questions, then unblocked my card.
Pretty sure all banks have a 24hr Fraud Team so give them a call
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Different courses for different horses, bought the 12PM outright last year and about 2 months ago some idiot slapped it out my hand and now I've got a screen like the moon's surface.
3 things I found out get AppleCare or insurance, I've not had a damaged phone since my first in 1998 so stupidly thought I'd be fine.
2nd thing I found out is that Ceramic Shield is damn tough even though the screen looks like its been hit with a pick axe it still works fine as long as you don't care about what your looking at...
3rd a new screen runs around £300-£400+ so id rather take the hit with EE than pay for the screen🤗
Decent unboxing of all Silicone cases in all colours & Magsafe:
Really like the look of Blue Jay colour more now. In that clip it looks more like a rich pastel blue instead of just light blue on the Apple Store. I still do think the darker, navy blue of Abyss Blue is a stronger colour match for the Sierra Blue but it’s a close call!
@Jinjin what do you reckon?
Really like the look of Blue Jay colour more now. In that clip it looks more like a rich pastel blue instead of just light blue on the Apple Store. I still do think the darker, navy blue of Abyss Blue is a stronger colour match for the Sierra Blue but it’s a close call!
@Jinjin what do you reckon?
My order is also not showing there at the moment, but it can still be viewed by clicking on my profile photo in the top right corner of the app and then clicking orders.
It was under the ’for you’ tab on my iPad that the pre-pre order did not appear, but it was on the iPhone…not sure why.
The pics I’ve seen of it here, the blue jay was too light for my tastes. The abyss just had a deeper richer look. The pics can be deceiving!
Pretty sure they’ll be in store if there’s one near by for you to look at
Out of curiousity… would to people see under the ‘for you’ tab in the Apple store app?
I thought I had my order showing under the ‘here’s what’s happening for you’ heading but not there any more. Can still see it under my orders.
I get the same as you, and I’ve ordered to new phones
Click your face at the top right then select orders instead
I get the same as you, and I’ve ordered to new phones
Click your face at the top right then select orders instead
Ha good to know I’m not losing the plot. Yep, it’s under orders but I though I had a little message on that screen too. Might have just been yesterday with the pre order.
Cheers
Same thing happened to me. I used Halifax Apple Pay, saw a notification from them twice saying payment made. Turns out it was declined as soon as I went to the wallet app. Called Halifax up and said apparently they sent a text to confirm I made the order but never received anything. They fixed it on their end; now time to call apple tomorrow and tell them to make payment again.
Yeah i just spoke to Natwest - the first guy couldn't see the transactions as attempted but then the fraud team could see them. They had no idea why they were declined and there was no block on the card. They blocked the card and then unblocked it and in their words "to see if that rectifies the problem".
They said it could be a verified by Visa issue 🤷♂️
Will Apple attempt a 3rd time?
I get the same as you, and I’ve ordered to new phones
Click your face at the top right then select orders instead
Looks like they have changed it as it definitely used to show on the for you page at the top.
Should I ring them in the morning or will they try again do you think? The order status page doesn't indicate that there is a problem with payment.
The first agent who responded to me on their app was of no use whatsoever and made no sense either!
