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Which Model are you getting?


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you didn't recently sign up to the app did you?

I stopped when it insisted I selected a store it could deliver to if I wasn't in!
Wonder if that happened on mine, I selected a local servicepoint.

Spoke with Apple who spoke to Syncreon who are speaking to the depot, they have said it should be delivered today as per there committment.
 
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Just phoned DHL as my tracking still shows as the delivery depot. They said it hasn't been sent out yet and so could be delayed until Monday :mad:. They've messaged the depot to try and get it out or a Saturday delivery but that doesn't help my impatience.
Who did you order from?

Contact them and put pressure on them to ensure DHL do what they have been contracted to do.
 
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Well that’s my set up completed. Minor software update done, restored from my MacBook, music downloaded locally, re-paired to my series 6 watch, connected to my car and all backed up so I’m done.

Guys, it’s been a pleasure as always. Had some great laughs and nice to see some of the regulars on here again. Next stop is the series 7 watch thread when we finally get news of the new watch.
See you all next year for the 14.
@Jinjin Thanks again for everything.

Take care everyone and stay safe.
 
Couple of q's about the ESR protectors for people who've used them previously:
- Do the "normal" (non-armorite) ones go edge to edge?
- Any feedback on camera quality / Face ID function with them covering the sensor?
I've always avoided ones that cover the camera / sensors previously, but like the idea of the edge to edge coverage.
I’ve used it this year.
- yes, they do
- FaceID seems completely unaffected and so does camera quality - it’s obviously better for me as I’m coming from an XS so the FaceID was going to be faster regardless.
The edge to edge coverage is exactly why I opted for the ESR ones
 
DHL was an hour early, would have missed it. Luckily they left it with the concierge 😅 I thought my XS Max was still decent but after a few mins of playing with the 13 pro max it makes it look and feel vintage :D
 
My email to Marc Allera at EE:

Good afternoon Marc and team

It comes to that time of the year again when my annual complaint gets submitted.

I was going to sit out an upgrade this year but at the last minute I had a change of heart. I called up yesterday and initially upgraded my partners phone (number) to an iPhone 13. I was told delivery should be tomorrow (today). Upgrade went through, text message received - all good.

About 5 minutes later I called to upgrade my account (number) to the iPhone 13 Pro Max - I was told this would be up to 21 days - again this was fine and I went ahead and processed the order. Upgrade went through, text message received - all good.

I was tracking the upgrade using the link sent and it did not update all evening. Last night I contacted your Twitter team for an update - I am still waiting for a response as I type this email.

This morning I contacted you twice regarding the iPhone 13 and on both occasions I was told it would be delivered today (despite it still being an open sales order) - please can I request these calls are listened to.

Around 12:30 I called again and was told that around 12pm you had only just been told there was delays with iPhone 13 Pro Max handsets being delivered - this was due to (in this order) Apple, driver shortages and fuel shortages - this seems ridiculous. Despite him saying this was only advised at around 12pm your community forums and other forums were awash with rumours of delays will before midday, and in fact I was advised of shortages earlier this morning, however only Apple were blamed on these calls. When I queried what was happening with the iPhone 13 he advised that the order has been 'batched' with my order for the Pro Max so it would be 21 days for delivery. How on earth can this happen. It is every single year EE manages to make a mess of upgrading customers orders.

I cannot fault your network, in my opinion it is hands down the best in the country, but when it comes to customer service, communicating with customers, being honest with customers and meeting expectations you fall far short of my expectations - which when you think about it they are not excessive, just things I would expect to come as standard from any company let alone 'the UK's number 1 network for the 7th year running'.

Please can I request someone contacts me with regards to my issues - this cannot continue to happen year in and year out.

My contact number is above.
 
Meanwhile, in Croatia… 🇭🇷 🍦

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