They'll sort it out. Their internal process is called "changing lanes" - I did that a couple of years ago.Question that you fine people might be able to answer.
I’ve ordered my new phone (with trade-in) for collection from the Liverpool Apple Store.
I was hoping to start on the Apple Upgrade Program. Stupidly I didn’t realise there was a whole different page to order that from.
Do we reckon it’s likely the store will be able to sort that out on Friday? (Possibly a return followed by re-purchase on the Program?) when does payment get taken for a purchase-for-collection order? How does a trade-in work with starting a new AUP Program?
Just make sure they actually do process the refund-return on the phone you've actually paid for. They forgot that part for me and it was only my credit card bill that alerted me to it.
Let us know how you get on with it as I’m genuinely interested to hear how it all works.
