EE need to get their s*** in order and train staff properly.
Even the executive team are bloody useless.
All the CS staff makes their own stories up about orders and nothing is universal.
If my phone doesn’t come by Friday I’m going to hound the CEO over email and let him know how much of a cluster f*** his business really is.
One minute the phones are delayed because the Queen died, one minute the phones are delayed because Apple hasn’t shipped any yet, one minute they’re getting sent 2nd Class, one minute the orders are on pause, who’s fault is it going to be next the Russian war? I’m sure I’ll ring 150 and someone will claim it’s delayed because of Putin.