Same. Reckon it’ll change later on.Anyone’s DHL actually been received by them yet? Mines still “order received” not parcel received
Same. Reckon it’ll change later on.Anyone’s DHL actually been received by them yet? Mines still “order received” not parcel received
the guys picking up at 8am!
I use to post a few photos from the day when I collected before... I expect the same from you guys who have had to sit out tracking day and collecting tomorrow!
They did this to me years ago. I sent in an immaculate iphone 6s and they claimed it was scratched. I rejected their revised offer, and when I received it back it had a scratch so deep, that it could have only been deliberately. Seems they’re still up to their old tricks. Utter scumbags.Music Magpie - ABSOLUTE CROOKS
I know others have had good experiences but I have been well a truly conned by them and now out of pocket by a huge amount.
I sent them an immaculate iPhone 13 Pro Max, I mean absolute mint condition, almost as perfect as the day I bought it from Apple. High-quality Tourras screen protector installed on the day I purchased it, always in a shockproof case, I even had a camera lens protector installed as I am so OCD about my tech. Never dropped and never mishandled, literally no scratches on stainless steel case apart from normal "micro Scratches" and even they were minimal. If I received my iPhone as refurbished I would have been made up - hell it still had 100% battery health.
I sent it so highly packaged - in the original Apple box which I taped shut, that was wrapped in bubble wrap and taped, then placed in a box and parcel taped within an inch of its life.
After rather suspicious delays between delivered status and they received it and after an inspection found the screen chipped, scratches on the screen, and a crack. Offer reduced from £700 to £143 as they deem the damage that bad. When challenged they have shown me photographic evidence and I can swear that the screen they showed was not the screen that was on my phone. My screen had zero scratches due to the screen protector and no chips - I closely inspected it at the point of despatch and polished it with a lint-free cloth. I reiterate that it was the definition of mint condition. Further, it was so over-packaged that I cannot see how it could have been damaged in transit.
I am devastated (strong words but it's how I feel) - I have zero recourse as they claim that's the phone they received (possibly it is but something amiss has happened in the meantime). There is nothing I can do but reject their offer and receive a damaged phone back that I swear has a screen on that is not mine. Resale value is now hugely impacted, this is not the phone I sent them, and I am out of pocket by a huge amount. They will not entertain any liability and just say that's the phone I sent - the IMEI number matches.
What can I do - seems to be absolutely nothing.
I've used them before for iPhones, iPads and Samsung phones and they have been great. Even on one occasion where there was lock (even though I thought there wasn't) they accepted my prompt to keep it for a few days while I am unlocking it (via my expired carrier's contract). I am using them again this year for the 12 Pro Max, which I will sent in tomorrow or Saturday.Anyone used mazuma for trade in?
I can finally relax now as just got a despatch notification and tracking number from Very, they are using Royal Mail for delivery
Very have just changed my delivery date to 10th October. Was meant to be delivered tomorrow![]()
Two Very pre-orders tracking updated. In sunny Swindon at the Royal Mail hub. Both to be delivered tomorrow with Special Delivery before 1PM.
Thanks. So no concerns then?I've used them before for iPhones, iPads and Samsung phones and they have been great. Even on one occasion where there was lock (even though I thought there wasn't) they accepted my prompt to keep it for a few days while I am unlocking it (via my expired carrier's contract). I am using them again this year for the 12 Pro Max, which I will sent in tomorrow or Saturday.
Looks like everyone had a Very delivery except me then!I got my email from Very about 4pm too. Excited to get my hands on the phone tomorrow!! They used Royal Mail last year and had no issue - ah I can finally relax.
Literally ordered mine and some cases off Amazon today with prime luckily so it’s all coming tomorrow phewwwI should really order some screen protectors, eh?
Nope. I literally commented this a few posts upTo my #teamDHL family ( Apple Direct) - Any movement from “order received” ? Have DHL actually got the phones in hand yet? Anyone??
pro or pro max? If pro max I’ll be interestedNot sure if this is allowed or not but I do plan on keeping either Gold/Purple, most likely gold as im not a fan of the purple colour with it being dark. Will have 256gb so if anyone wants to purchase, can meet me at Regent Street in the afternoon, that way instead of giving it back to Apple, someone else can purchase instead of waiting until October. Will also have Space Black in 128gb as well.
Luck of the drawWow this thread doesn’t half move whilst you’re at work!So, I have two phones on the way… one is coming with DPD and the other is coming with DHL
how does that work out?
Nope. I literally commented this a few posts up
Yup I'm using them this time round.Anyone used mazuma for trade in?