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Hi, my name is ?. Welcome to Apple!
Hi there, thank you for contacting the chat team. How can I help?
Hi, I pre-ordered the iPhone 4S as soon as it became available for pre-order, and my online order status shows Dispatched: Ships by October 14th. Can I expect to receive it on the 14th?
Hi there, delivery will commence on the 14th of October.
Once the iPhone has been dispatched you will receive an email from Apple confirming the exact date.
It sounds like you will be one of the first group of people that will receive the new iPhone.
That's good, but I was hoping to receive it on the lauch day, as with previous pre-orders. Is this the plan for this launch?
The first lot of deliveries are commencing on the 14th, it sounds like yours will be on that date, you should get an email in the next day or so confirming this.
Thanks!