Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Actually, many came a day early.


Ah thought so. The call centre can only see their screen and say what they see. I can't imagine them saying stuff to please people. This is a new launch product the whole "when will i get it?" goes out the window. I bet you Apple will be trying their best to get as many delivered on launch day as possible.:)
 
That doesn't really make any sense. The million includes pre-orders for delivery in 1-2 weeks. They knew how much inventory they had to meet demand for launch day. They don't have any more orders for launch day than they thought they could cope with in the first place. Even if they had cocked up and taken more orders than they do have stock for, it doesn't mean they would delay shipping the ones they do have.

Totally agree. Very well reasoned post if you don't mind me saying so. :)
 
Just had a quick online Applestore chat:

You are chatting with ?, an Apple Expert

Hi, my name is ?. Welcome to Apple!

Hi there, thank you for contacting the chat team. How can I help?


Hi, I pre-ordered the iPhone 4S as soon as it became available for pre-order, and my online order status shows Dispatched: Ships by October 14th. Can I expect to receive it on the 14th?


Hi there, delivery will commence on the 14th of October.

Once the iPhone has been dispatched you will receive an email from Apple confirming the exact date.

It sounds like you will be one of the first group of people that will receive the new iPhone.


That's good, but I was hoping to receive it on the lauch day, as with previous pre-orders. Is this the plan for this launch?


The first lot of deliveries are commencing on the 14th, it sounds like yours will be on that date, you should get an email in the next day or so confirming this.


Thanks!

So some conflicting info from Apple, but this gives me hope the first pre-orders will arrive on the 14th!
 
For anyone still wanting to pre order with a new contract, Carphone Warehouse still have a banner on the page saying ' pre order now for deliver Oct 14'. So they're still sticking to it that they are delivering on Friday.
 
Oh also next to the product on CPW, it's saying ' in stock'. Hopeful for people who have pre ordered with CPW. Although I can find anyone else who has on here :rolleyes:
 
Just had a quick online Applestore chat:



So some conflicting info from Apple, but this gives me hope the first pre-orders will arrive on the 14th!



I be very surprise if the first batch do not arrive on that date. The call centre and sale staff are kept in the dark and can only go by their "screens".
 
Like a lot of people here the very reason i preordered was to get it on release day and avoid having to queue up at a store.

If apple were to throw our custom back at us by delivering all ours 4s's late, there would be a lot of angry people around. Not many companies will get me up early in the morning just to order a product, and if Apple doesn't respect such loyal fans by atleast getting the products we love to us on release day, frankly they're taking the mick.

I like to think that like all the other launches, we'll get deliveries on the 14th. :)
 
Just had a quick online Applestore chat:



So some conflicting info from Apple, but this gives me hope the first pre-orders will arrive on the 14th!

Yes, if I had a concern it was that the info we were seeing was all a bit too consistent. It looks like we're back to good old Apple conflicting info, people getting anxious (now just edging towards suggestions of anger developing) before everyone gets their stuff on release date.
 
Yes, if I had a concern it was that the info we were seeing was all a bit too consistent. It looks like we're back to good old Apple conflicting info, people getting anxious (now just edging towards suggestions of anger developing) before everyone gets their stuff on release date.

the call centres never have, and never will, know anything apart from their screens

phoning them up and chatting with them is useless

its not so difficult to understand!
 
the call centres never have, and never will, know anything apart from their screens

phoning them up and chatting with them is useless

its not so difficult to understand!

It's very easy to understand, that's why I have said on this thread that we always get conflicting, and inaccurate information.

However, it did look for a while as if we were actually getting consistent messages. It was good to see some inconsistency coming into it.

I think you misunderstood me.
 
"Ships by" means that it will ship before that date. It only takes a few hours to send a parcel to anywhere within the UK. So if its dispatched from their distribution centre by midnight Thursday, it'll surely arrive on Friday!

:)
 
Jeez, calm down everyone. Apple CS Reps on the Online support dont really know anything. They told me there would be an announcement on the UK homepage about when pre-orders would start and at what time for the 4S! :D Clueless.
 
I just hope you're all right. Seems like this time Apple are giving pretty consistent messages from website to call centre to email. If they had a mandate to give a clear steer this time round, they're doing a pretty good job :(
 
I just hope you're all right. Seems like this time Apple are giving pretty consistent messages from website to call centre to email. If they had a mandate to give a clear steer this time round, they're doing a pretty good job :(

I want my new toy too, but this whole thread seems to be a case study in first world problems.
 
According to a work colleague, Orange have shipped his phone and it's due for delivery today. As for me, mines states dispatched: ships by 14th. I'm working from home on Friday so I'll be waiting.

Orange got confused, so back to Friday delivery for him
 
Last edited:
Just had a quick chat with an online Apple rep, and I know that hardly any of them seem to have information I thought I'd throw my £0.02 in.

Hi, my name is Jenny P. Welcome to Apple!
Hi there!
Hi there, I've pre-ordered an iPhone 4s, will it be delivered on launch day?
May I ask if you are pre ordering it now or already ordered?
I ordered within 10 minutes of the store going live on pre order day
That's fantastic! Then you can log into your order status to check order details.
It will provide the most accurate information on your order.
It says ships "By' 14th
Does this mean it will be dispatched by that date, or on that date?
It means it will leave no later than that date.
So it can leave sooner.
Okay
Thanks for your help

Thats the response I got, I'm still sure we will get them Friday :)
Kris
 
An Apple employee told me that stock was already present in the UK and would distribute from the 14th, so still hopeful.

I am sure that's right. We know the issue was not manufacturing the capacity but the delay was in iOS 5 so I am sure they have a few thousand in the UK for the pre-orders. Here's hoping anyway :apple:
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.