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Hi,

Anyone who ordered via three over the phone....

Have you received any confirmation emails or order tracking info?

I don't want to wait til Thursday (when I should get delivery text info) to find something has gone wrong.

Thanks

My order was completed on the phone because they wanted more info for the credit check. I haven't had any email yet.
 
On a side note - I love how this thread is owning all the americans' threads on this forum.

Probably because all UK chat is in the one thread and the Americans' chat is spread amongst a hundred different topics. I prefer our way though. Bit of everything all at once.
 
Hi,

Anyone who ordered via three over the phone....

Have you received any confirmation emails or order tracking info?

I don't want to wait til Thursday (when I should get delivery text info) to find something has gone wrong.

Thanks


I ordered over the phone, was told i will definitely get it delivered on Friday, all good, once i hung up i realised that i hadnt been asked for an email address, other than my landline and postal address they have no means of sending me anything.

Didnt get a confirmation number or anything.

Im just keeping my fingers crossed

Also, as or right now, my payment hasnt been taken
 
Hi,

Has anyone pre-ordering with Vodafone had a confirmation email? I pre-ordered a black 32gb on the phone yesterday.

Phoned today because I'd had no confirmation email, they just said they'd been swamped with demand and there was a backlog with the emails. Just don't want to get to middle of next week and find out there's a problem. Also read online that Vodafone have a shortage of 32gbs, so a bit worried about that!

Cheers,

Paul.
 
Hi,

Has anyone pre-ordering with Vodafone had a confirmation email? I pre-ordered a black 32gb on the phone yesterday.

Phoned today because I'd had no confirmation email, they just said they'd been swamped with demand and there was a backlog with the emails. Just don't want to get to middle of next week and find out there's a problem. Also read online that Vodafone have a shortage of 32gbs, so a bit worried about that!

Cheers,

Paul.

I've had this same problem with Orange. And they can't check my order yet either apparently.

Slightly worried as Orange on twitter are saying you get the email once its been processed and its 'first processed who get their iphone 5 first.' So i'm guessing mine hasnt been processed yet..even though its been like 30+ hours since i ordered...this is so frustrating! I wish I had enough money to just buy a phone off Apple first thing yesterday instead.
 
***carphone warehouse***

To anyone who pre-ordered via Carphone Warehouse over the phone....

Have you received any confirmation emails or texts yet?

Over the phone they said that everything had been processed fine and that I would receive a confirmation text & email soon.

I don't want to leave it much longer to find out there has been some sort of issue with my pre-order.
 
So glad I ordered via the Apple store, and fortunately on 3, and have my nano sim. Feel for everyone having problems with their providers, been there a million times before.
 
I've had this same problem with Orange. And they can't check my order yet either apparently.

Slightly worried as Orange on twitter are saying you get the email once its been processed and its 'first processed who get their iphone 5 first.' So i'm guessing mine hasnt been processed yet..even though its been like 30+ hours since i ordered...this is so frustrating! I wish I had enough money to just buy a phone off Apple first thing yesterday instead.

I had a text off Orange this morning saying they're processing my order now and will be in touch with more info soon.
 
So glad I ordered via the Apple store, and fortunately on 3, and have my nano sim. Feel for everyone having problems with their providers, been there a million times before.

Too right, nervous waits ahead for a few.. Networks very quick to take the cash when people call in their thousands, but not so quick to resolve and allay people's worries.

Taking advantage of some people's excitement, what kind of company don't give their customers a order no.?
 
Hi,

Anyone who ordered via three over the phone....

Have you received any confirmation emails or order tracking info?

I don't want to wait til Thursday (when I should get delivery text info) to find something has gone wrong.

Thanks

No. Me neither. She took my email address though, so I was expecting something. Same deal as the other guys on here. My money has been put aside on my debit account but not taken.

I also would like to know what's going down because I want to change my plan. Shouldn't be a problem should it? I want to move up to the one plan as I'm an idiot and took the other one. Worst comes to worst I can just cancel and re-buy. A lot of hassle on everyones part so I hope they just change it for me before Friday.
 
Hi,

Has anyone pre-ordering with Vodafone had a confirmation email? I pre-ordered a black 32gb on the phone yesterday.

Phoned today because I'd had no confirmation email, they just said they'd been swamped with demand and there was a backlog with the emails. Just don't want to get to middle of next week and find out there's a problem. Also read online that Vodafone have a shortage of 32gbs, so a bit worried about that!

Cheers,

Paul.

I did at 6.38pm today, as mentioned on the previous page. I also upgraded on the phone.

32GB black.
 
Too right, nervous waits ahead for a few.. Networks very quick to take the cash when people call in their thousands, but not so quick to resolve and allay people's worries.

Taking advantage of some people's excitement, what kind of company don't give their customers a order no.?

I was saying this earlier, about no order number. I think the reason im worrying a little is not having an email saying this is what you've ordered, this is your contract etc. More this than when it'll be delivered.
 
Sorry if AP, but O2 announced a few hours ago that existing customers can pick up a nano sim from Tuesday 18th onwards. I'm definitely doing that so that I don't have to deal with there server issues on Friday! (when the iPhone 4 came out I couldn't text for 2 days!!!)

http://news.o2.co.uk/2012/09/15/the-iphone-5-is-coming/
Finally a solution. I'm at work all day Tuesday. Do you think there will be plenty?
 
I had a text off Orange this morning saying they're processing my order now and will be in touch with more info soon.

Was that after the text ' congratulations on ordering your shiny new phone' (or words to that effect) text?
 
Just had a tweet from Vodafone saying the email should come through within 48 hours and then the order can be tracked.

I'm refreshing my email every hour!!
 
To confirm have PAYG Three customers been getting nano SIMs from stores or through CS?
 
Whats everyone doing about screen protectors & cases ? I'm struggling to find anything good in stock. Everything is a 3-4 week wait.

I've bought an ultraslim pouch from senacases.com. I've had the same case for my 3G and 4 so seems an obvious purchase for me.

As it's just a basic pouch the case from the 4 will provide enough protection until the better fitting case arrives.
 
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