Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

UK iPhone 5 thread

@ThreeUK have told me all the stores are being re-briefed on the Nano SIM situation, you should NOT have paid for one, and if we wait until after the weekend will be able to get a refund.
 
How many did they have

FastWatch said:
Just been to pick up a pay & go nanosim from O2 in the Trafford Centre (the one near WHSmiths). Asked if they had any adapters but they said they didn't have any.
Click to expand...


Excellent I need one too and that's my closest store. Were they giving them out freely or did you have to push to get it?
 
Last edited:
MattZani said:
@ThreeUK have told me all the stores are being re-briefed on the Nano SIM situation, you should NOT have paid for one, and if we wait until after the weekend will be able to get a refund.
Click to expand...
That sounds like solid CS to me, admitting a problem and fixing it quickly.
 
Iphone 5 preparing for shipment

hi i ordered my iphone 5 on friday and it was preparing for shipment on friday and delivery date is the 21st and i ordered about half 8, it is still preparing for shipment who else is at that stage? is anyones shipped UK PEOPLE ONLY?
 
Abz said:
hi i ordered my iphone 5 on friday and it was preparing for shipment on friday and delivery date is the 21st and i ordered about half 8, it is still preparing for shipment who else is at that stage? is anyones shipped UK PEOPLE ONLY?
Click to expand...

At least you have a day, T-Mobile aims to get it to be within 30 days after launch... Could be launch day but could be a month later!
 
Luckybob28 said:
Excellent I need one too and that's my closest store. Were they giving them out freely or did you have to push to get it?
Click to expand...

Felt like it was readily available. Had to pay £5.10 though and the person who sold it to me said I couldn't use the sim until Friday if he transferred my number over. I told him I'll activate it myself because they "didn't" have any adapters.
 
Abz said:
hi i ordered my iphone 5 on friday and it was preparing for shipment on friday and delivery date is the 21st and i ordered about half 8, it is still preparing for shipment who else is at that stage? is anyones shipped UK PEOPLE ONLY?
Click to expand...

No one has had theirs shipped yet. Chill.
 
My local o2 claims they can't give any out until Friday, also added that it was the sim only and no adapters.

You guys going into o2, are you existing customers?

I'm really after the adaptors to activate my Tesco sim when it does come through so don't really care about the sim card from o2 :D.
 
Abz said:
hi i ordered my iphone 5 on friday and it was preparing for shipment on friday and delivery date is the 21st and i ordered about half 8, it is still preparing for shipment who else is at that stage? is anyones shipped UK PEOPLE ONLY?
Click to expand...
No iPhones have "shipped" in Apple's version of the truth. The US people who can see shipping information are only seeing their phones moving from the factory to distribution warehouses. Statuses should change to shipped on Wednesday or Thursday when the phones are delivered from these warehouses.
 
MLAM said:
My local o2 claims they can't give any out until Friday, also added that it was the sim only and no adapters.

You guys going into o2, are you existing customers?

I'm really after the adaptors to activate my Tesco sim when it does come through so don't really care about the sim card from o2 :D.
Click to expand...

Yeah, i'm on o2 already, but haven't specifically mentionned that when i've been in yet.

To be fair, a nano sim would be fairly useless to me without the adaptor till friday. Will try tomorrow i think.
 
MLAM said:
My local o2 claims they can't give any out until Friday, also added that it was the sim only and no adapters.

You guys going into o2, are you existing customers?

I'm really after the adaptors to activate my Tesco sim when it does come through so don't really care about the sim card from o2 :D.
Click to expand...

You can get the adaptor for free at Three they don't check if you are or are not on Three :)
 
MLAM said:
My local o2 claims they can't give any out until Friday, also added that it was the sim only and no adapters.

You guys going into o2, are you existing customers?

I'm really after the adaptors to activate my Tesco sim when it does come through so don't really care about the sim card from o2 :D.
Click to expand...

Existing customer here. Mine came with a Sim and both adapters. Keep trying different stores. If I get a chance I'll head back to my store tomorrow and try to pick some up for those who aren't able to get them yet.
 
dobbin said:
Just got a nano-sim from the O2 shop at Cribbs Causeway. The two guys there said they had 200 but had no instructions or guidance on what to do with them. They weren't sure if there were allowed to give me one but decided they would give them out until told not to. I didn't have to give any proof that I was an O2 customer or had ordered an iphone5.

The "guru" advised me against trying to ring customer services on Friday as they'd be really busy, and said I should be able to manage the changeover myself online. He said they didn't have any nano/micro adapters so advised against swapping the number over until Friday. However I have since found that there are adapters in the pack they gave me.

They were as friendly and helpful as they could be, but clearly didn't have any guidance from O2 centrally.
Click to expand...

The adaptors are in the pack
 
Just been to the O2 store in Reading - they're not expecting any nano sims to arrive until Wednesday.
 
hey guys

Pre ordered with CPWH in store, they said i would get a call. Heard nothing yet.

Just wondered if its anything to be concerned about / chase? or is this everyones experience, current plan is to just go down to the store early fri morning and try get in quick!
 
iPhone 5 Black 16GB ordered from Apple a few minutes after 8 am on pre order day.

Preparing for Shipment.

Was on SIM only with T-Mobile. Have now started with Three network and will transfer my number via PAC.

£6.90 a month on 1 month contract, 200 mins 5000 txt and 500MB data.

That is adequate for me. Done in-store.

Nano SIM and adapters from in-store too.

All ready for Friday.........
 
Brian:Thanks.
Brian:Your new sim is not active. I'll arrange for it be to activated.
Brian:please bear with me.
Chris Brown:I've asked for this to be done 3 times today!
Brian:The last time when you chatted it wasn't done because the chat got disconnected before doing anything.
Chris Brown:Oh great.
Brian:You had a chat with mack.
Chris Brown:Yeh
Brian:So we weren't sure whether to proceed or not.
Brian:I'll get this done now.
Chris Brown:Ok
Chris Brown:please
Chris Brown:I originally requested it to be done on the website, and that didn't happen. So I spoke to Mack, and it said upto 4 hours originally, and that has now passed.
Brian:Sorry about that.
Brian:I've arranged for the sim to be activated. It'll get active within 2-24 hours.
Chris Brown:100%?
Brian:Yes. Absolutely.
Brian:Last time the chat was inconclusive and that's why it wasn't arranged.
Brian:Sorry about that.
Brian:But I've sorted it out now.
Chris Brown:Well why didn't the one I tried online work? through the website?
Brian:Its currently under process.
Brian:There must have been an error.
Brian:Usually it works fine online.
Chris Brown::/ Right so in the next 24 hours it will be done? Is there no way to speed that up?
Brian:Sorry the speed depends on the system. Usually it gets done in 4 hours but I can give you an assurance. Within 24 hours it'll be done for sure.
Chris Brown:OK thanks
Brian:*cant
Brian:You're welcome.
Brian:Is there anything else I can help you with?
Chris Brown:That's it thanks
Brian:Have a nice day :)
Brian:Bye.
Click to expand...

Standard stuff by O2. Not happy.
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back