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This has just been posted on the o2 forums...

Re: Nano sim - where have you tried and the result
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on 17-09-2012 18:28

Just had a phone call from O2 CS. They can now post out Nano sims as the process has appeared on their system. Mines should arrive on Wednesday. Hope this helps.
 
Just signed up after having been lurking.

I've been insterestedin what folks have been saying about deliveries and Orange so I called them up. I preordered (upgrade) over the phone at about 08.20 last Friday. As we know, Orange had all sorts of problems processing the orders, eventually being able to do it by adding the cost of the upgrade to my bill. I then paid the same amount to my bill from my cc.

Anyhoo, I called them today to see if I could get them to tell UK Mail to leave it next door if I wasn't in. I probably won't be. The woman on the upgrades team reckoned that no orders could go anywhere but the billing address and that Apple have said that they're not allowed to change this. So I asked if mine was going to deliver on Friday 21st, to which she said none of the phone operators would be able to deliver on Friday as they're only released on Friday!! She then suggested that Orange deliveries would be the Monday at the earliest! I told her that other operators are claiming to be delivering on the Friday to which she retorted that this was impossible as they could only send them out on the Friday!!

I reckon she's probably talking balls, but she said that I'd get a text from UK Mail once they had the package to arrange a choice if 3 delivery days, starting on the 24th, ffs..

She also said that the nano sim would come with the phone, which I suppose is something. Ah well, here's hoping it comes on Friday anyway, although chances are nobody will be in. :(

Anyone heard different from Orange? I assume it's the same as T-Mobile being under the EE banner together.
 
Orange are faffing about with it, I think they said something like 'we hope to have PAYG nano sims by Friday!' oh, you hope, do you? You'd better do more that just hope, or else we'll probably all migrate somewhere else. :rolleyes:

a lot of us already have, including me :D

That's why i love buying the phone, can always leave when one useless company don't get their act together.....and can always come back later if i want.
 
I've had an iPhone 3GS for 3 years so thought best to upgrade and buy the iPhone 5 directly from Apple having missing out the 4/4S. Hopefully it will arrive at my doorstep on Friday morning...

However I thought I'd share my recent experience along with many other GiffGaff members on how purchasing the iPhone 5 has resulted in them unable to potentially remain with GiffGaff in the short term. I'm a long standing GiffGaff user (I even have a special "founders" badge next to my avatar) but because they couldn't source nano sims fast enough, many people have decided to jump ship and try their luck elsewhere.

....

There is word in the GiffGaff forums that you maybe able to "cut" and "thin down" your current standard size and micro size sims down to a nano sim but no one has confirmed that this actually works with an iPhone 5 yet. If it does work then this maybe a short term fix until GiffGaff can get their supply of nano sims.

So I'll wait to hear whether this very crude hack works, otherwise I should have my Three nano sim ready to go with my number being ported next week...

Hope this helps for fellow GiffGaff members and people that are looking to get some cashback from Quidco on Three Nano Sims

Thanks silmonli, I'm in exactly the same boat.

I've got my sandpaper at the ready :p for my Giffgaff SIM, but in case I mess it up I've also got a PAC code from them. Looks like 3 are doing the best deal at the mo, on the one month rolling contract, but I might pay a little bit more and go elsewhere, as I have heard several nightmare stories from friends and colleagues about trying to cancel with 3.
Hopefully if Giffgaff get their act together I can go back to them soon.
 
I've just had a phone call direct from Apple saying that due to a "logistics issue" my iPhone will not be delivered on the 21st. It will be Monday or Tuesday. They apologise for the unexpected issue and are trying to contact all those affected.

For those who are curious I ordered a 32gb Black iPhone 5 and had the confirmation email at 8.29am
 
On Three I can confirm you CAN tether on the cheaper plans and PAYG. I started on PAYG and moved to a 30 day plan.

On other networks the iPhone tethering is blocked so you cant even enable it. You just get a message telling you to contact them on xxxxx.

Three dont appear to have the software installed on their network which stops this. It works with no restrictions.

They do use something called TrafficSense which sees how you are using the network. If they see you using excessive amounts of data on one of their all you can eat plans then they start asking questions. The only plan which officially allows tethering is the One plan but all other plans allow it.

I have heard of Android users having problems in that they tether but when they view a web page on the tethered device it tells them they need a bundle but I have never had a problem with other iPhones or iPads connecting to my personal hotspot.

I am on Three's £12 a month plan (the older one with 300 mins and 1GB of data). It's also worth pointing out that Three do not charge you for going over your allowance, its on their website, take a look. They do however send you annoying texts when you are near your limit. Hence my 1GB instead of 500mb. Just to stop the nagging. I dont even have the option to add a tethering bundle in MyThree.

Three's network currently supports HSPA+ and from what I understand DC-HSDPA at some point although this was delayed. I often get 5mbps+ on my iPhone 4 so hoping for better on the 5.

EE is out for me, its orange and t-mobile. This year I left orange and the wife left t-mobile. Good coverage but piss poor speed and awful customer service. Went with Three as data is what we need more than calls and their plans just had the best rates. So far very happy. Also EE are saying you need to sign a new minimum term contract to switch from T-Mob or orange. So im guessing your 24 month contract could suddenly turn into a 30 month one.

The question for most is... Is your 3G too slow and warrants a 4G network?

Downside of Three. Called 333 to get a nano sim. It came the next day, but it was pre-activated even though they said it wouldnt be so my current SIM stopped working. Had to take a trip to a 3 store to pickup an adapter just to get back up and running. They also tried to charge me £5.11 but I said that on their @ThreeUK twitter they said it was free so the nice chap in India dropped the charge.

Check out the 3 blog, they have a couple of good articles on their network speeds, what they support and plans etc. They also say they support HD/Wideband audio but no details if it is compatible with the iP5.

My advice for those with tethering, drop it and save yourself £120 over 2 years.

That's a lie, they block it for every tariff that doesn't have it specified that its included, but is available as a chargeable add-on...
 
The T-Mobile rep I spoke to laughed at me when I asked If I would be receiving the phone on friday. :eek: :eek:

She said it would ship after they receive their inventory which is on the 21st.

Keeping my hopes up for the 21st...

The @orangehelpers have been saying all day that the iPhone 5 deliveries will start on the 21st which I took to mean they'll start sending them out that day, so I asked and they said that customers would start to get them on the 21st.
 
anybody got a shipping email yet? it appears many US customers have already got tracking details..........I feel left out! ;)

No...mine's been at "preparing for shipment" since Saturday. :mad: What's there to prepare? Why don't they be a little more honest and have a status "stalling until nearer the release date"? :D
 
On Three I can confirm you CAN tether on the cheaper plans and PAYG. I started on PAYG and moved to a 30 day plan.

On other networks the iPhone tethering is blocked so you cant even enable it. You just get a message telling you to contact them on xxxxx.

Three dont appear to have the software installed on their network which stops this. It works with no restrictions.

They do use something called TrafficSense which sees how you are using the network. If they see you using excessive amounts of data on one of their all you can eat plans then they start asking questions. The only plan which officially allows tethering is the One plan but all other plans allow it.

I have heard of Android users having problems in that they tether but when they view a web page on the tethered device it tells them they need a bundle but I have never had a problem with other iPhones or iPads connecting to my personal hotspot.

I am on Three's £12 a month plan (the older one with 300 mins and 1GB of data). It's also worth pointing out that Three do not charge you for going over your allowance, its on their website, take a look. They do however send you annoying texts when you are near your limit. Hence my 1GB instead of 500mb. Just to stop the nagging. I dont even have the option to add a tethering bundle in MyThree.

Three's network currently supports HSPA+ and from what I understand DC-HSDPA at some point although this was delayed. I often get 5mbps+ on my iPhone 4 so hoping for better on the 5.

EE is out for me, its orange and t-mobile. This year I left orange and the wife left t-mobile. Good coverage but piss poor speed and awful customer service. Went with Three as data is what we need more than calls and their plans just had the best rates. So far very happy. Also EE are saying you need to sign a new minimum term contract to switch from T-Mob or orange. So im guessing your 24 month contract could suddenly turn into a 30 month one.

The question for most is... Is your 3G too slow and warrants a 4G network?

Downside of Three. Called 333 to get a nano sim. It came the next day, but it was pre-activated even though they said it wouldnt be so my current SIM stopped working. Had to take a trip to a 3 store to pickup an adapter just to get back up and running. They also tried to charge me £5.11 but I said that on their @ThreeUK twitter they said it was free so the nice chap in India dropped the charge.

Check out the 3 blog, they have a couple of good articles on their network speeds, what they support and plans etc. They also say they support HD/Wideband audio but no details if it is compatible with the iP5.

My advice for those with tethering, drop it and save yourself £120 over 2 years.

Thank you! Very helpful. I think I'll try the £12.90 all you can eat contract and with no tethering add on and see how I get on.
 
Just signed up after having been lurking.

I've been insterestedin what folks have been saying about deliveries and Orange so I called them up. I preordered (upgrade) over the phone at about 08.20 last Friday. As we know, Orange had all sorts of problems processing the orders, eventually being able to do it by adding the cost of the upgrade to my bill. I then paid the same amount to my bill from my cc.

Anyhoo, I called them today to see if I could get them to tell UK Mail to leave it next door if I wasn't in. I probably won't be. The woman on the upgrades team reckoned that no orders could go anywhere but the billing address and that Apple have said that they're not allowed to change this. So I asked if mine was going to deliver on Friday 21st, to which she said none of the phone operators would be able to deliver on Friday as they're only released on Friday!! She then suggested that Orange deliveries would be the Monday at the earliest! I told her that other operators are claiming to be delivering on the Friday to which she retorted that this was impossible as they could only send them out on the Friday!!

I reckon she's probably talking balls, but she said that I'd get a text from UK Mail once they had the package to arrange a choice if 3 delivery days, starting on the 24th, ffs..

She also said that the nano sim would come with the phone, which I suppose is something. Ah well, here's hoping it comes on Friday anyway, although chances are nobody will be in. :(

Anyone heard different from Orange? I assume it's the same as T-Mobile being under the EE banner together.

@OrangeHelpers We're aiming to deliver initial pre orders for 21 September however we are advising it can be up to 30 days
 
I've just had a phone call direct from Apple saying that due to a "logistics issue" my iPhone will not be delivered on the 21st. It will be Monday or Tuesday. They apologise for the unexpected issue and are trying to contact all those affected.

For those who are curious I ordered a 32gb Black iPhone 5 and had the confirmation email at 8.29am

Everyone is now waiting for that call!
 
T-Mobile are now saying on Twitter that you can pick up sims in store on Friday, not great but better than the rumours they wouldn't have any until the start of October. Just hope my phone isn't delivered too late now so the store is still open.
 
I've just had a phone call direct from Apple saying that due to a "logistics issue" my iPhone will not be delivered on the 21st. It will be Monday or Tuesday. They apologise for the unexpected issue and are trying to contact all those affected.

For those who are curious I ordered a 32gb Black iPhone 5 and had the confirmation email at 8.29am

What number did they call on? I had a few missed calls whilst working today. :eek:
 
T-Mobile are now saying on Twitter that you can pick up sims in store on Friday, not great but better than the rumours they wouldn't have any until the start of October. Just hope my phone isn't delivered too late now so the store is still open.

Yes, I asked in a T-Mobile shop today and they said that too.

The 3 shop said they would have them in-store on Thursday, if you're going on a contract.

I asked in Virgin and they just laughed, they said they had only just recently got the micro SIMS in!
 
CONFIRMED!

I just phoned o2 customer services and they have ordered me a nano sim.

The woman didnt think she could but i asked her to check the system and it was a new option now available.
 
How do you find Tesco as a Network mate? They have a pretty good offer I'm tempted on......

250 mins (work offshore, so don't need a lot of minutes)
5000 texts
1GB data
1 month contract.

For £12.50 a month......

I'm on an O2 PAYG card at the moment.......

Stuart.

Stu - I was with o2 for the past 4 years or so. When it came round to renewing my contract, they wouldn't budge on a good deal. I've been an o2 simplicity customer (12 month) customer with them and I was going through Tescos tarrif - and they were working out cheaper... the funny part is that Tesco actually use o2's network/mast for coverage!

So I signed up to Tesco - 12 months and its the same deal as you (1GB internet, 5000 texts) for £10.50 a month! o2, similar deal (512mb) were giving it to me for £17.50 or so... told them to shove the deal where it don't shine.

Been with Tesco now for 5 months - great service & support. Couldn't be happier.


Ta
 
I've just had a phone call direct from Apple saying that due to a "logistics issue" my iPhone will not be delivered on the 21st. It will be Monday or Tuesday. They apologise for the unexpected issue and are trying to contact all those affected.

For those who are curious I ordered a 32gb Black iPhone 5 and had the confirmation email at 8.29am

32GB White here. No phone call, all is good here. Ordered last Friday 8.05 in the morning.
 
No...mine's been at "preparing for shipment" since Saturday. :mad: What's there to prepare? Why don't they be a little more honest and have a status "stalling until nearer the release date"? :D

Who knows, they might be here now and we wont get shipping email until the day before when they are actually with the home depot......but i enjoy watching it come all the way around the world!
 
Got my O2 nano SIM today - seemed like they'd just received a massive box of around 100/150 odd SIM packs.

O2 store at the O2 arena, North Greenwich, London btw. Although wasnt too impressed with the store clark telling me to go online and start a text chat with online customer services to swap my SIM on Friday.
 
Who knows, they might be here now and we wont get shipping email until the day before when they are actually with the home depot......but i enjoy watching it come all the way around the world!

Reminds me of when I ordered my MacBook Pro. I tracked it to Busan (South Korea) then the blinkin' ash cloud over Europe from the Icelandic volcano stopped it in its tracks. A very frustrating few days!
 
Austin, it is not a lie and the point I was trying to make was yes, your supposed to have a bundle but they don't require it. I am typing this to you now, on my iPad, tethered to my iPhone on a £12 a month plan with no tethering bundle.

Ive done it on my previous three payg sim, my wife does it on her £12 three 30 monthly sim as do I. We always keep within our 1gb limit.
 
I've just had a phone call direct from Apple saying that due to a "logistics issue" my iPhone will not be delivered on the 21st. It will be Monday or Tuesday. They apologise for the unexpected issue and are trying to contact all those affected.

For those who are curious I ordered a 32gb Black iPhone 5 and had the confirmation email at 8.29am

Oh god :eek: If my phone rings now..:mad:

I just tried to ask about where UK iPhone preorders come from on live chat. But they just say they are pre-sales support and can't help, well, apple, thats not good enough :p
 
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