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UK iPhone 5 thread
- Thread starter ct2k7
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Phone 01577652091 press 3 and ask them for the status of your order, you will need web reference so get that handy as I had to switch apps to get to mail to grab it during the call.
Let me know how you get on, it's a free number so you can phone on your mobile without getting charged like you would for an 0800
I wasn't given an order reference, as it's an upgrade, I'll give them a ring though
thanks!Edit: rang, and I was told that iPhone preorders will be sent a text this evening and from his screen, mine is with the delivery company for delivery tomorrow
I'm excited now! Plus as mine is a 64GB, I was pretty much guaranteed one anyway, apparently! Bloke I spoke to is also excited about getting his tomorrow too, hahaha!
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I just spoke with Apple Costumer Services, they confirmed to me that the UPS shipping details will be release tomorrow at the same time deliver my iPhone 5, also in the process I manage to get myself the 30pin to Lightning Adapter for free *This will be sent as separate order*.
This is if anyone cares to know
P.S. ordered my iPhone 5 *if you haven't noticed* through Apple Store directly.
This is if anyone cares to know
P.S. ordered my iPhone 5 *if you haven't noticed* through Apple Store directly.
Orange
Just seen this post on another sites orange delivery forum -
Hi Everybody,
i have my own account manager, they are sending text tonight for all orders approx 50,000 will be sent.
all 16gb have been sold out from monday and will take 2 weeks to fulfill pre orders
32gb they had 1300 handset left
64gb the has 600 handset left as of 5pm yesterday
Just seen this post on another sites orange delivery forum -
Hi Everybody,
i have my own account manager, they are sending text tonight for all orders approx 50,000 will be sent.
all 16gb have been sold out from monday and will take 2 weeks to fulfill pre orders
32gb they had 1300 handset left
64gb the has 600 handset left as of 5pm yesterday
I just spoke with Apple Costumer Services, they confirmed to me that the UPS shipping details will be release tomorrow at the same time deliver my iPhone 5, also in the process I manage to get myself the 30pin to Lightning Adapter for free *This will be sent as separate order*.
This is if anyone cares to know
P.S. ordered my iPhone 5 *if you haven't noticed* through Apple Store directly.
What did you have to say to get this? I ordered from Apple also and would like to get one for free seeing as that is what they told me to expect.
My iphone 5 32gb is also in Hinckley!
Just waiting for three to swap my giffgaff number over today and i should be all good for tomorrow!
Just waiting for three to swap my giffgaff number over today and i should be all good for tomorrow!
Ooooooh this is fantastic news for everyone as long as this guys info is valid. Means EVERYONE who preordered before weekend will get theirs.
Fantastic saves me queuing
Fantastic saves me queuing
She said she would email me the tracking number, but she hasnt
Sameeee.... I had my finders crossed it was sent Royal Mail so I could go and get it
but it was sent UPS probs along with my Tracking Email 
I know it's only a phone, I don't care about the phone. They have £200 of my money and have not even sent a confirmation email or text, that is what I am complaining about. It could be any company and I'd do the same thing, they will hide behind the iPhone hype as an excuse for bad customer service.
I wasn't given an order reference, as it's an upgrade, I'll give them a ring though
You should be able to do it with other information then
I spoke to Orange 5 mins ago to check upgrade and they said I was in the first batch of handsets and no handsets had been allocated yet as they were waiting for stock and deliveries will be happening next week
That's refreshing. Fingers crossed. Especially as it appears I made the right decision with the 32gb White!
He'll probably be too busy trying to track his iPhone 5 order
lmao!
Your kind is not welcome here!
In other news, @OrangeHelpers just tweeted me with the same old line "Deliveries start Friday but it can take up to 30 days for any iPhone 5 orders to arrive. We can’t track individual orders."
I prefer what I read up there though ^
I tried something similar. Got a response within a minute. That's what I call customer service!:
Please accept our apologies, we are in the process of improving our e-mail service, and cannot deal with your e-mail enquiry at this time.
For the moment, can we ask you to use one of our alternative Customer Service channels, where our advisors will be happy to answer any question or resolve any enquiry you may have.
You can contact us, between 8am to 10pm by :-
dialing 150 from your Orange handset or
calling us on 07973100150 from a landline*
If your abroad you can also contact on 07973100150**
You can manage your account online, 24 hours a day at Your Account
You can also manage your account and get answers to most questions, using our Your Orange app, available to download for all smartphones
You can talk to one of our agents using our Click to chat services on our website
Alternatively, our Orange helpers are always ready to provide support if you visit our social media sites @OrangeHelpers on twitter or search for Orange Helpers on Facebook
Probably just way too much impact on a single service, there are going to be a ridiculous number of extra deliveries on Friday.