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UK iPhone 5 thread
- Thread starter ct2k7
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My number was supposed to port from Vodafone to 3 today and as of yet it still hasn't completed. Calls and texts are still being directed to my Vodafone sim yet the temporary number 3 gave me seems to now be disconnected.
Looks like the process has started but not completed, my experience of porting before suggests it should have finished by this time! Don't know what to do, is it even worth phoning 3 or even Vodafone to find out, or should I just wait it out. Have tried the usual stuff like removing and inserting SIM card, turning phone off and on etc.
Looks like the process has started but not completed, my experience of porting before suggests it should have finished by this time! Don't know what to do, is it even worth phoning 3 or even Vodafone to find out, or should I just wait it out. Have tried the usual stuff like removing and inserting SIM card, turning phone off and on etc.
iPhones I meant
EDIT: just found a different page where the do sell SIM free iPhones
I realised that. Still think it might refer to contract. So as soon as you start a contact it locks phone down. Could be wrong.
Apple Exeter store has the lighting cables as of today. Bought loads for friends today and posted to them.
1 of the Orange lucky 5000
I'm one of the 5000 Orange customer idiots who said 'yes' when Orange phoned last Thursday to offer to bump my pre-ordered 32gb black to 64gb white and guaranteed Sat delivery for £30.
I've been talking with a very helpful Orange customer service chap but he simply isnt getting the information. The latest is that there was a SAP issue (ironic as I'm a SAP Project Manager....perhaps I should offer my services ?) with the warehouse and 'a' number of the 5000 phones didnt get pushed for delivery. Apparently they're still there, in stock, and someone is now manually going through the list of customers.........
Anyone else go for the £30 extra payment ? (now refunded btw)
I posted earlier about not having heard anything from Orange, having ordered in the morning on the 14/9.
My phone arrived yesterday afternoon (Monday) via UKMail. I had rung Orange 10 minutes earlier for about the 8th time and finally managed to get a consignment number, which told me that UKMail had attempted delivery at "00:00" on the Friday launch day, and that the customer had requested a redelivery!!
Obviously they had never attempted a delivery (though their records showed they had received the phone on the Thursday). I couldn't have requested a redelivery when I had no information. I had made sure someone was at home "in case" since Friday morning. Massively inconvenient.
The learning I have from this is that Orange's process was a total shambles, and UK Mail were totally in over their heads, and were clearly not bothering to keep their systems up-to-date. No one knew where my phone was and when I would get it, and I got no information. It just suddenly arrived, three days after it was meant to.
Personally I hate being made to feel completely powerless in these situations. For me, getting the phone finally made me forget how fed up I was with the rubbish customer service, which I'm sure is what Orange count on.
And for those who have said how good UK Mail are, I've had only two deliveries from them, and both were 'bumped' with "Customer not available" when I had been at home and it was obvious no delivery attempt had actually been made. All the other couriers can get packages to us. I think they're rubbish.
Good luck with the wait for delivery!
I'm one of the 5000 Orange customer idiots who said 'yes' when Orange phoned last Thursday to offer to bump my pre-ordered 32gb black to 64gb white and guaranteed Sat delivery for £30.
I've been talking with a very helpful Orange customer service chap but he simply isnt getting the information. The latest is that there was a SAP issue (ironic as I'm a SAP Project Manager....perhaps I should offer my services ?) with the warehouse and 'a' number of the 5000 phones didnt get pushed for delivery. Apparently they're still there, in stock, and someone is now manually going through the list of customers.........
Anyone else go for the £30 extra payment ? (now refunded btw)
Have you restarted the phone with your 3 SIM in it? If you have and it's been a few hours already then you should give 3 a call.My number was supposed to port from Vodafone to 3 today and as of yet it still hasn't completed. Calls and texts are still being directed to my Vodafone sim yet the temporary number 3 gave me seems to now be disconnected.
Looks like the process has started but not completed, my experience of porting before suggests it should have finished by this time! Don't know what to do, is it even worth phoning 3 or even Vodafone to find out, or should I just wait it out. Have tried the usual stuff like removing and inserting SIM card, turning phone off and on etc.
Yeah done this. I can no longer access my Vodafone online account, it says number inactive or suspended, yet I can still call it and it rings my 4 with Vodafone sim in it when you call it. So something is going on but it's been like this all day now. Have rebooted both phones several times.
great to hear that you was successful in getting an iPhone 5 mate. Good stuff.
Since I emailed T Mobile last night, surprise surprise, I've not heard a thing back from them. They are so useless its untrue. Ive never in my life come across a company as poor as them when it comes to dealing with their customers. How did you go about cancelling your order? did you phone them?
If worst comes to worst and I cant get hold of them to cancel my order, ill just keep it running, go into an Apple store to get my new contract and when the T Mobile one does arrive, just send it back. I don't want to do it that way but i might not have a choice due to how incompetent they are.
I've placed 3 reservations (different stores) today and they all went through ok. I did get that error yesterday, but just re-submitted and it worked fine.
Apple typically never repair iOS devices even in store unless its a quick software fix. They just swap the device with one from their warranty brown box stock.
So what's the general consensus here, are the majority buying their phones outright & using with their tariff of choice?
I find the 24 month contracts far too long. I dislike having an 18 month at the minute, let alone 24
I was thinking of buying the phone & getting an O2 simplicity contract of some sort.
I guess what I'm trying to say is what's the cheapest overall option?
Ive allways found vodafones 12month contacts with iphones good value. Thats what I did last year with the 4S but this year I wasnt due an upgrade until October 9th so I purchased the phone sim free from apple and once Im due an upgrade I will get a sim only plan, I will stay with vodafone though as I find them top class
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spigen sgp screen protectors are the best in my opinion
Take it to the apple store in mint condition (other than dints) and they will replace it on the spot.
I gave up on this online reservation crap and just ordered a sim free version online.
Estimated delivery 18th-24th October
That date is likely do go down but what a lot of people have been saying. It seems Apple are fulfilling orders quicker than first expected.
Ordered mine yesterday with 3....... they said the 13th october.
Annoying as Ive got someone who wants to buy my iphone 4 but wants it in the next 2 weeks
iPhone 5 was only £109 on a 2 year contract, so thinking i might take the oppurtunity to sell my iphone 4 and my ipad 1 and use the money toward an ipad 3.
Annoying as Ive got someone who wants to buy my iphone 4 but wants it in the next 2 weeks
iPhone 5 was only £109 on a 2 year contract, so thinking i might take the oppurtunity to sell my iphone 4 and my ipad 1 and use the money toward an ipad 3.
I gave up on this online reservation crap and just ordered a sim free version online.
Estimated delivery 18th-24th October
This is what I've done too.
Has anyone had any luck with apple's reservation system in Manchester yet? Reserved the iPhone 5 32gb black at 2 stores in Manchester, Trafford Center & Arndale, and in Liverpool with multiple reservations but having no luck at all for the last three days!
Had more luck last year when you had to buy it at 9pm sharp!
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Your delivery time will defientely come down!
Had more luck last year when you had to buy it at 9pm sharp!
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Your delivery time will defientely come down!
Just got an SMS saying my Black 64GB on 3 is getting delivered tomorrow. Was originally told 1/10
Glad I'm not the only one, been reserving at the same 3 stores and not got a single confirmation. I'm after a 32gb black on contract. I keep reading people saying apple are giving priority to those who want contracts but im not sure thats the case.
I visited the Liverpool store this morning and asked if i could buy one on contract. The assistant went out the back them came to tell me he cant sell me one without a reservation and that if i make one online i should be able to collect the following day. I told him i've been doing that but not had any luck. He didn't seem to know when they get deliveries and how many.
Looks like I'll just be reserving everyday until i finally get one.
As soon as the online reservation opens tomorrow (9am) I'm putting my request in. This morning and yesterday i did it around 9.30, but maybe more people where before me. If i don't get an email tomorrow evening then maybe it's because some store aren't getting much or any re-stocking.
I was told by the 3 store if i pre-order with them (think they wanted a deposit) i could collect it on Monday so i'm considering doing that. The only preference to going directly to apple is they seem better replacing it incase of any issues.
So my Three pre-order delivery was dated for Monday October 1st.
Just got a text from DPD parcel delivery to tell me I can have it delivered early, or on the 1st.
Have chosen for it to be delivered on Thursday!
Fingers crossed it all works nicely
Just got a text from DPD parcel delivery to tell me I can have it delivered early, or on the 1st.
Have chosen for it to be delivered on Thursday!
Fingers crossed it all works nicely
So my Three pre-order delivery was dated for Monday October 1st.
Just got a text from DPD parcel delivery to tell me I can have it delivered early, or on the 1st.
Have chosen for it to be delivered on Thursday!
Fingers crossed it all works nicely
Me too. Was 1/10 but got an SMS in the last half hour. They must have got a batch in.
Getting mine tomorrow.