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UK iPhone 5s and 5c Thread

Tom2893 said:
I dont get this - I ordered a gold 16gb yesterday and the dispatch estimate was 'October'. And thats the same estimate for people that ordered one on the 20th about 3 weeks ago? so was there any point in ordering so early as there both the same dispatch
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Yes. They are ahead of you in the queue. They will get theirs soon. You, end of the month.
 
Ordered 16GB Gold on 20th September around 8 o clock...still stuck on the "processing items" bit! So infuriating! Should I be worrying?
 
Wow people are mad for these gold iPhones !

I received my online order for the gold 64gb

I then exchanged this with someone for their 32gb gold + they gave me £140 on top.

I then realised after a days use that I didn't really like the look of a gold.

That evening a buyer straight exchanged their brand new silver 64gb for my 32gb gold.

Got exactly what I wanted, the white/silver phones are very elegant. I think I felt a bit cheesy with the gold after the initial excitement wore off.
 
james4cet said:
Ordered 16GB Gold on 20th September around 8 o clock...still stuck on the "processing items" bit! So infuriating! Should I be worrying?
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I ordered the same but at 12:40pm (UK), me and you will definitely see movement by next week. If we are lucky and Apple ship out all the second batch quickly then we might see a 'Preparing for Shipment' change after the Weekend.
 
Well, the day has finally come...I used the invoice number on the bill PDF and got the information I wanted to see:
 

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scottish said:
Oh that's not good. It wasn't that simple for me either though everyone I spoke to was clearly trying to help.

First I went to the apple support website and initiated a chat. She told me that she wouldn't be able to deal with the issue directly so would arrange for the senior advisor team to call.

They called while I was still in the chat but I wasn't put through to the senior advisor team. I presume the lady I spoke to there was a regular AppleCare advisor. She said that I would need to speak to aftersales and was about to put me through when she noticed the notes from the chat.

So instead she put me through to this guy in the senior advisor team(Ireland). He told me he was going to take ownership of the case until its resolution but then he put me through to aftersales. So that step was a bit of a waste of time but I do have his phone number and he said to call if I have any issues.

So then I spoke to an American lady (but who's to say she's not based in Ireland) who set up the replacement. She said the courier would call to arrange pickup within 48 hours and then once the phone was received they would send the new one out within 3-5 days. This person works in apple distribution international according to her email sig, not sure if that gives a clue as to where she's based.

I contacted aftersales directly today to ask if I can keep the old phone until I receive the replacement and was told yes and that I should arrange the return of the defective unit once I receive new one.
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It's strange that a few people have mentioned apple have said they can keep their phone until the new one arrives, with me they specifically said they will not send the new one out till the old one is back with them. This just seems to be a waste of time, and further delaying my order.
 
LondonGooner said:
It's strange that a few people have mentioned apple have said they can keep their phone until the new one arrives, with me they specifically said they will not send the new one out till the old one is back with them. This just seems to be a waste of time, and further delaying my order.
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I think they just have to say that, if you haven't received a call or a text from the courier already I suggest you call apple and confirm they have the correct mobile number for you.
good luck
 
ayzee said:
Wow people are mad for these gold iPhones !

I received my online order for the gold 64gb

I then exchanged this with someone for their 32gb gold + they gave me £140 on top.

I then realised after a days use that I didn't really like the look of a gold.

That evening a buyer straight exchanged their brand new silver 64gb for my 32gb gold.

Got exactly what I wanted, the white/silver phones are very elegant. I think I felt a bit cheesy with the gold after the initial excitement wore off.
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Agreed, the newness is waring off. Space Grey is starting to look tasty now...! lol
 
Now I have my phone, its over and out from this thread, but suppose same time next year? Good luck all with receipt of your phones.
 
Phone arrived yesterday. T-Mobile sent the wrong sized SIM. Cut it down and it seems fine anyway. On hold with them waiting to supply a PAC to switch my number over
 
ayzee said:
Wow people are mad for these gold iPhones !

I received my online order for the gold 64gb

I then exchanged this with someone for their 32gb gold + they gave me £140 on top.

I then realised after a days use that I didn't really like the look of a gold.

That evening a buyer straight exchanged their brand new silver 64gb for my 32gb gold.

Got exactly what I wanted, the white/silver phones are very elegant. I think I felt a bit cheesy with the gold after the initial excitement wore off.
Click to expand...

I want to get a gold 5s just because I think the gold ring for the finger sensor looks great. The rest of the gold will be covered by a case.
 
Since stores back up mines gone from Delivery 15th to been delivered today.


Woohoo!

See all you guys next year.
 
UK iPhone 5s and 5c Thread

Khedron said:
I want to get a gold 5s just because I think the gold ring for the finger sensor looks great. The rest of the gold will be covered by a case.
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Although I prefer and got Silver (came from white 4s and black HTC One), my wife likes the gold and wants that.

I like how the gold looks in the brown Apple case - better than with the back showing IMHO. But, maybe if I'd come from a Silver or Black 5 I'd want a change.

Still following the thread in case there's retail gold stock reports in the next few days. Otherwise my wife will wait to order from abroad after we leave for a while next week.

Without wishing to go OT, I picked up the black, red and blue Apple cases. Currently on the red with this wallpaper - nice and bright!

http://www.idownloadblog.com/2013/07/14/ios-7-photo-app-icon-wallpapers/
 
LondonGooner said:
It's strange that a few people have mentioned apple have said they can keep their phone until the new one arrives, with me they specifically said they will not send the new one out till the old one is back with them. This just seems to be a waste of time, and further delaying my order.
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I'm in the same boat. My gold arrived dinged and scratched and I phoned to see what options I had. Was told by the agent that the replacement should be out in 'about 5 days'. I didn't question him about it, but he was quite clear that when they received the current one back to the distribution centre the replacement would be dispatched. Currently my online 'replacement' order through Apple site is showing delivery of 18 - 20 Oct, but I did get a call this morning from UPS saying they would pick my old one up tomorrow.
 
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