Just received my replacement phone - the edge of the first one had a nick in it.
Well this one is absolutely perfect on the outside but has a stuck white pixel. Very noticeable on black background.
damn. what are the gyro reading by the way?
Just received my replacement phone - the edge of the first one had a nick in it.
Well this one is absolutely perfect on the outside but has a stuck white pixel. Very noticeable on black background.
21st of September at around 3pm.
Hoping mine will change from 4th November, I ordered on the 26th
Defo think it will! Don't think you'll get it that late.
Defo think it will! Don't think you'll get it that late.
Ordered on the 21st at around 1pm and got the same today, estimated for Thursday. So excite! Sure yours will change too.
That really sucks dude. What's the plan now?
I phoned today to ask what was happening and had a bit of a moan. The apple rep actually said to me "we don't do good will gestures on new products" which was laughable and infuriating at the same time, I didn't even ask him for a good will gesture lol
Well that sucks! What you going to do? Send it back? I'm regretting sending mine back, but I wanted it new from the box - you know like I paid for! I know the original has made it back, but the replacement is sitting at processing item, but with a delivery date of 18th - 22nd Oct still. I'll give them a phone tomorrow to 'remind' them![]()
My phone has been in transit from stansted to Feltham since 07.49am this morning![]()
Do these new ones delivered all have no scratches/scuffs in perfect condition? Mine came their morning (Gold 32Gb), but I haven't opened yet as working, will be tomorrow.
Also week 41 is 14-20th Oct, they must be still tight with supply!
Also haven't seen any posts but how are the 5s holding up for scuffs in normal use? Any better than the 5? Is Gold ok? I know the 5 black was prone to it?
Thanks
Yes it does suck!
Anyway, yeah it's going back. It's a bigger problem than the original issue. I have read that stuck pixels sometimes fix themselves but I'm not taking that chance and they can keep sending new ones til it's right as far as I'm concerned.
The service I have received has been very good which is one positive. When I called today I the guy wasn't sure what the procedure was so spoke to his supervisor. The supervisor was apparently confused by the fact I still had the original phone. But after that was cleared up he was happy to issue another replacement, once I have returned the original phone. That's fair enough. I've to email him when the phone is picked up and he'll "get that replacement replacement sent right on out to [me]". TNT pick up the original on Thursday. Then I'll have to return the stuck pixel phone at a later date.
Today for the first time I asked about compensation. I accept that not every iPhone can be perfect but this is the second time they have let me down so I don't feel bad asking about that. The answer was that a discussion will be had once I am satisfied with my purchase.
Any indication when you will get your replacements?
Just got home!
It's beautiful.
Image
Haven't got a sim card yet though. It's gonna have to stay unactivated until Wednesday!![]()
You haven't got a small pair of sharp scissors?
http://www.airportal.de/nanosim/
It's not hard to do.
I was thinking about doing that! But I've got a nano sim on its way from Orange nowMeans I still have to wait!
Am I right in saying that the sim free phones from Apple don't lock to a network?
16GB Gold iPhone 5S finally dispatched today around midday! Estimated delivery was the 4th of November but UPS are showing it as the 17th of October. Phone currently in Hong Kong![]()
damn. what are the gyro reading by the way?
Mine was in Hong Kong on Saturday (12th), but it says today it's in London
He said it may move from processing to shipment tomorrow, so anywhere between the 18th-22nd, which it always said on the website. I had a feeling my main rep was telling porkies
Anybody order around the 26th? That's when I ordered and I've got the 4th of November delivery date which is quite shocking, hopefully it'll be here sooner. What you guys think? Any body had dispatch email that ordered around same time?
My replacement has gone preparing to dispatch. Are you still processing?