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UK iPhone 5s and 5c Thread

28 days after ordering, it's finally out for delivery. :) (5s Gold 32gb)
The delivery estimate was tomorrow, but looks like I'll get it a day early.


Reading, United Kingdom 23/10/2013 8:03 Out for Delivery
23/10/2013 8:00 Destination Scan
23/10/2013 7:55 Arrival Scan
Castle Donnington, United Kingdom 23/10/2013 5:31 Departure Scan
23/10/2013 4:04 Arrival Scan
Koeln, Germany 23/10/2013 3:43 Departure Scan
23/10/2013 2:30 Import Scan
Dubai, United Arab Emirates 22/10/2013 15:29 Arrival Scan
Chek Lap Kok, Hong Kong 22/10/2013 11:48 Departure Scan
22/10/2013 1:30 Arrival Scan
Shenzhen, China 21/10/2013 23:00 Departure Scan
21/10/2013 18:54 Origin Scan
China 21/10/2013 6:01 Order Processed: Ready for UPS
 
I've been to the Bromley store a few times now early over the past few days and they only have space grey iPhones. And when I call Regent Street, they only seem to have space grey coming in.

What's happened to silver and gold?
 
sananda said:
I've been to the Bromley store a few times now early over the past few days and they only have space grey iPhones. And when I call Regent Street, they only seem to have space grey coming in.

What's happened to silver and gold?
Click to expand...

More space grey are being made them gold or silver so shops are bound to get more deliverys of them.
 
So...... :D iPhone 5s is scheduled to arrive TODAY, apple initially said it would be on the 4th of November, then 28th October, UPS said 28th as well then the 24th, looks like they were all wrong :D it went from China to Dubai to germany to Stansted in about 2 days!

Location Date Local Time Activity
Croydon, United Kingdom 10/23/2013 8:06 A.M. Out For Delivery
10/23/2013 7:45 A.M. Arrival Scan
Stansted, United Kingdom 10/23/2013 5:50 A.M. Departure Scan
10/23/2013 4:05 A.M. Arrival Scan
Koeln, Germany 10/23/2013 3:55 A.M. Departure Scan
10/23/2013 12:51 A.M. Import Scan
Dubai, United Arab Emirates 10/22/2013 3:29 P.M. Arrival Scan
Chek Lap Kok, Hong Kong 10/22/2013 11:48 A.M. Departure Scan
10/22/2013 1:30 A.M. Arrival Scan
Shenzhen, China 10/21/2013 11:00 P.M. Departure Scan
10/21/2013 6:54 P.M. Origin Scan
China 10/21/2013 6:01 A.M. Order Processed: Ready for UPS

If it left Croydon at 8:06 and i'm about a 30 minute drive from them why haven't i recieved it yet?

I ordered a 16gb gold iPhone 5s on the 24th September
 
Faaaaasi said:
So...... :D iPhone 5s is scheduled to arrive TODAY, apple initially said it would be on the 4th of November, then 28th October, UPS said 28th as well then the 24th, looks like they were all wrong :D it went from China to Dubai to germany to Stansted in about 2 days!

Location Date Local Time Activity
Croydon, United Kingdom 10/23/2013 8:06 A.M. Out For Delivery
10/23/2013 7:45 A.M. Arrival Scan
Stansted, United Kingdom 10/23/2013 5:50 A.M. Departure Scan
10/23/2013 4:05 A.M. Arrival Scan
Koeln, Germany 10/23/2013 3:55 A.M. Departure Scan
10/23/2013 12:51 A.M. Import Scan
Dubai, United Arab Emirates 10/22/2013 3:29 P.M. Arrival Scan
Chek Lap Kok, Hong Kong 10/22/2013 11:48 A.M. Departure Scan
10/22/2013 1:30 A.M. Arrival Scan
Shenzhen, China 10/21/2013 11:00 P.M. Departure Scan
10/21/2013 6:54 P.M. Origin Scan
China 10/21/2013 6:01 A.M. Order Processed: Ready for UPS

If it left Croydon at 8:06 and i'm about a 30 minute drive from them why haven't i recieved it yet?

I ordered a 16gb gold iPhone 5s on the 24th September
Click to expand...

Where do u live?
 
sananda said:
What's happened to silver and gold?
Click to expand...

I suspect (and this is pure speculation) that they were making a larger percentage of space grey initially. They probably had to increase the silver/golds because of demand (there were reports that they had increased production of gold) but the majority of the silver/gold production has been used to fulfil online orders and third party retailers.

I'm in the London area and some of the stores I've been to have said that they have not had much or any gold in the last few weeks. Some have indicated that they have received some silver models but I've not managed to get one. Space greys have been available when I have been in store on several occasions.

Interestingly, one of the London stores said to me today that they only had stock for contracts today which struck me as a little odd as I thought all Apple stock is unlocked - he said that all the stock coming in had been locked to networks. I'm a bit suspicious of this and suspect that they have been told to sell more contracts as how would they know which networks they are likely to sell most of? First time I have been told this.
 
dlondon said:
Interestingly, one of the London stores said to me today that they only had stock for contracts today which struck me as a little odd as I thought all Apple stock is unlocked - he said that all the stock coming in had been locked to networks.
Click to expand...

I've been told the same thing at a couple of stores - that stock has been pre-allocated to be sold as either SIM free or to be sold as part of a contract.

I guessed that this might be because of all the scalpers taking so much of the stock.
 
sananda said:
I've been told the same thing at a couple of stores - that stock has been pre-allocated to be sold as either SIM free or to be sold as part of a contract.

I guessed that this might be because of all the scalpers taking so much of the stock.
Click to expand...

Whilst I understand that this may reduce the scalpers and increase their margins through commission via the networks, they could've done this at the beginning when the scalpers were out in full force.

It seemed to me that Apple were happy to shift the stock asap each day so the store returned to normal. However, by doing this, there is little interaction with the customer. It doesn't create a want (I wanted the phone anyway) but it does create frustration and disappointment.

I must've visit the stores over 20 times over the last few weeks (I'm in London so have a few to choose from). I purchased two iPhones at different times from different stores (first phone was returned as it was unwanted). The Apple website and phone lines tell you that they will help you find the right contract and help you set it up but on neither occasion was I asked if I wanted a contract, if I wanted the phone setup or if I wanted any accessories.

If Apple had a reservations system operating this year, or a buy and collect service (as they have done in the US this year), they could have planned their service better to enable more interaction to those customers who wanted the interaction. Apple says it wants more people to buy their products from their stores. Well they need to offer something different to what other stores offer (including online stores) and a good customer experience, i.e. hassle-free purchase of the phone with all the assistance required.
 
Barking, United Kingdom 23/10/2013 9:34 Tracer request / Claim issued
Barking, United Kingdom 18/10/2013 5:54 Tracer request / Lost package tracer
Barking, United Kingdom 16/10/2013 6:54 Out for Delivery


Finally! Hopefully apple can send out a iphone that will get to me!
 
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