Just read the same on their official twitter.... "you should receive an SMS confirming a 1 hour window"
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
UK iPhone 6 and iPhone 6 Plus Thread
- Thread starter Taylor-C
- Start date
- Sort by reaction score
Just read the same on their official twitter.... "you should receive an SMS confirming a 1 hour window"
My local UPS driver looks like the T-1000 from Terminator 2
Looking forward to seeing him tomorrow
My word, I'll be scared to open the door
At the end of the day, I don't really mind WHEN it comes, I just want a text from DPD/EE saying it's somewhere haha... every other network can somewhat track their orders, all EE has is my upfront cost as credit on my account. I'll wait a few hours and see if I'm lucky...
EE........
hugely unimpressed with them
Popped into their Carnaby street store last Friday lunchtime on the off chance I could make an upgrade preorder for a Space grey 64GB (having made the poor decision to only try the applestore app in the morning and getting a 30th September delivery date). Was told it would be no problem, that they hadn't been that busy or made many preorders (I was the 15th person apparently)
I gave all the relevant info and a £10 deposit and was told that I'd be getting a call on thursday (today) to arrange a convenient time to do the paperwork on the 19th, and an email and SMS when my phone was ready. I got an email 10 minutes after leaving saying
Thank you for your pre-order of the Apple iPhone 6 Plus 64GB Space Grey
Here are the details of your order:
customer name: xxxxxx
mobile number:xxxxx
email address: xxx
transaction number: xxxx
paid by: Card - £10
An email and SMS will be sent out when the handset is in stock.
Thanks
EE store
Popped in this lunchtime and said I hadn't been called and the girl behind hte counter looked at me like I was mad and said "We haven't got time to call everybody, there's been too many, we're not calling anyone" and that I could "try my luck" tomorrow morning and that it "should be OK if you ordered early enough" and that only people who had preordered would be served.
No email, no call, no SMS all of which were promised; I also asked at least ten times if there was definitely enough stock to cover my preorder and was told it would be fine, they definitely had way more phones coming in than they needed.
Slightly different story today; all in all pretty crappy customer service, will pop by tomorrow morning but I think it's going to be a bit of a mess.
hugely unimpressed with them
Popped into their Carnaby street store last Friday lunchtime on the off chance I could make an upgrade preorder for a Space grey 64GB (having made the poor decision to only try the applestore app in the morning and getting a 30th September delivery date). Was told it would be no problem, that they hadn't been that busy or made many preorders (I was the 15th person apparently)
I gave all the relevant info and a £10 deposit and was told that I'd be getting a call on thursday (today) to arrange a convenient time to do the paperwork on the 19th, and an email and SMS when my phone was ready. I got an email 10 minutes after leaving saying
Thank you for your pre-order of the Apple iPhone 6 Plus 64GB Space Grey
Here are the details of your order:
customer name: xxxxxx
mobile number:xxxxx
email address: xxx
transaction number: xxxx
paid by: Card - £10
An email and SMS will be sent out when the handset is in stock.
Thanks
EE store
Popped in this lunchtime and said I hadn't been called and the girl behind hte counter looked at me like I was mad and said "We haven't got time to call everybody, there's been too many, we're not calling anyone" and that I could "try my luck" tomorrow morning and that it "should be OK if you ordered early enough" and that only people who had preordered would be served.
No email, no call, no SMS all of which were promised; I also asked at least ten times if there was definitely enough stock to cover my preorder and was told it would be fine, they definitely had way more phones coming in than they needed.
Slightly different story today; all in all pretty crappy customer service, will pop by tomorrow morning but I think it's going to be a bit of a mess.
My UPS parcel is in Hinckley, which is about less than 10 miles from Leicester... Hopefully i will get my delivery early in the morning....
I only got an email from Apple regarding dispatch, no text at all.
My mobile is in my AppleID profile though.
Is there another option regarding texts I've missed?
[Edit: Found it! Order Status, edit the Delivery Notifications. Hadn't spotted that!!]
Put the 309xxxxxxx in "Consignment / card number"
and
Put the 8xxxxxx in "Customer reference"
then put your post code, worked for me that way.
Ee
Exactly my experience. Will be leaving them if no phone tomorrow.EE........
hugely unimpressed with them
Popped into their Carnaby street store last Friday lunchtime on the off chance I could make an upgrade preorder for a Space grey 64GB (having made the poor decision to only try the applestore app in the morning and getting a 30th September delivery date). Was told it would be no problem, that they hadn't been that busy or made many preorders (I was the 15th person apparently)
I gave all the relevant info and a £10 deposit and was told that I'd be getting a call on thursday (today) to arrange a convenient time to do the paperwork on the 19th, and an email and SMS when my phone was ready. I got an email 10 minutes after leaving saying
Thank you for your pre-order of the Apple iPhone 6 Plus 64GB Space Grey
Here are the details of your order:
customer name: xxxxxx
mobile number:xxxxx
email address: xxx
transaction number: xxxx
paid by: Card - £10
An email and SMS will be sent out when the handset is in stock.
Thanks
EE store
Popped in this lunchtime and said I hadn't been called and the girl behind hte counter looked at me like I was mad and said "We haven't got time to call everybody, there's been too many, we're not calling anyone" and that I could "try my luck" tomorrow morning and that it "should be OK if you ordered early enough" and that only people who had preordered would be served.
No email, no call, no SMS all of which were promised; I also asked at least ten times if there was definitely enough stock to cover my preorder and was told it would be fine, they definitely had way more phones coming in than they needed.
Slightly different story today; all in all pretty crappy customer service, will pop by tomorrow morning but I think it's going to be a bit of a mess.
the 309* number has disappeared off my Apple order details now, but rain's alternative works for me.
Just the 8* in Customer reference, and Postcode in postcode box...
Once you see the detail, it shows the consignment number if you do so wish to make note.
Thanks I spoke to an operator and he confirmed the order was correctly made - Just no updates/confirmation provided.
Did you pre-order online as a new customer? Apparently that is the only case for them to send out confirmation e-mails, not if you upgrade over the phone like I did
In the last hour my UPS page has changed to "A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date--will be updated."
Still working on the basis it's coming from China and not the UK given the fact I have been and always was quoted "Dispatched: 7- 10 business days" when looking at my order on Apple.com, however there is nothing on the UPS page at present which confirms it's location. We will see!
Update: The shipping product is something called 'World Ease' and the service is 'UPS Worldwide Express Saver®' - so I'm pretty sure it's coming from China and not the East Midlands! Oh well hopefully Monday it is...
Last edited:
Hey,
I've been following this thread since post number 1, but I've got a question of my own:
To those of you selling their iPhone 5s, who are you selling it to? And where is the best place to sell it to so I get a maximum return?
My 16GB iPhone 6 is being delivered by UPS tomorrow, ordered at 09.05 via the app on Friday morning and I got my dispatch notification at 19.57 last night. It is now showing 'In Transit' by the UPS app and the phone is in Tamworth - so down the road from me
Im selling mine via the Apple recycling programme been quoted £270 which is far more than any other company.
http://store.apple.com/uk/browse/reuse_and_recycle
Am i slightly crazy here but....
I almost want my iPhone to arrive at lunch time isn, so i can enjoy the build up? its like xmas, all over so quick!!
just me then......
I almost want my iPhone to arrive at lunch time isn, so i can enjoy the build up? its like xmas, all over so quick!!
just me then......
£295 for my 5s 32GB silver, immaculate and in box with power and everything else. Anyone know what the going rate on eBay is?
Nope, not just you feeling xmas again and all over so quickly!
it generally works out at weird times for us and couriers due to being in a village in buckinghamshire
I'm an existing customer and upgraded over the phone. When I called a second time they were able to tell me that it was being picked and sent out for delivery on Friday (tomorrow).
Althought i just realised it says it's still in China.....how realistic is Monday delivery if it's still in China???
It can be done, flight to the UK, parcels to sorting office, out to local depot, out for delivery! Two days tops..
I did day "can"
