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UK iPhone 6 and iPhone 6 Plus Thread

Mines just arrived with 15 minutes to go in my time slot! the bloke didn't seem too impressed, seeing as it's chucking it down where I am.
 
Rammed Up said:
They can't swap it in store as it's different stock. The poor guy at EE who answered my call really got a b*llocking. I called EE twice during the week on unrelated matters and both times at the end of the call i asked them the status of my order as i hadn't heard anything since ordering over the phone at 08:50 last friday and both times they confirmed it was a 64gb i'd ordered.
Click to expand...

Maybe so, but I'd've though getting your replacement handset either couriered to you or to your nearest store asap would be in order; the return 16GB handset could then await return via 2nd class RM if EE so desire. Not sending out a replacement until the one you have received is returned via 2nd class RM (presumably the packaging/bag has to be sent out first?).

if nothing else I'm admiring your restraint in not having gone utterly spare at them.
 
weird... i got the updated email from apple as well re: delivery date. strange, since my phone is still sitting in korea, according to UPS. i doubt they're doing saturday deliveries?

****
Your dispatch notification email displays an estimated delivery date for next week. We are pleased to inform you that the scheduled delivery for your iPhone 6 Plus has been updated to 20.09.2014.

On Saturday morning you will be able to track your order by visiting Order Status.

Thank you for choosing Apple.

The Apple Online Store.
 
Northern ireland

DELAYED NORTHERN IRELAND PEOPLE!

My phones just arrived, and UKMail called to say that it's an IT error.

They are coming by Nightline, the driver is very nice. Be kind :cool:
 
mathieuh said:
Northern Ireland people:

What I reckon has happened is that UK Mail have handed the phones off to some other courier to be delivered in Northern Ireland, and that they have something in their system which automatically sets deliveries to delays after x amount of time. This fits with the fact that everyone's seems to have changed to delayed at the same time. Unless they're only using one driver, or all their vans suffered a catastrophic breakdown at the same time, this seems unlikely.

Also, Syncreon (who are in charge of logistics) still says it's on time. So I hope they'll still get delivered today.
Click to expand...

It was Nightline who delivered in Omagh and they probably have their own deliveries, UKMail ones and maybe for another courier as well. I have known them come as late as 7pm so think it is a matter of hanging on if being told they will deliver.
 
Azzin said:
That's shockingly bad service, I'd be straight on to the EE CEO to show him what a pathetic system he employs.
Click to expand...

Olaf Swantee is one of the main reasons EE has gone down the tubes so badly from a CS point of view. He is a waste of space and will simply ignore any complaints made.

It's probably better to bombard their Twitter and Facebook to try and shame a better response from them.
 
Guys,

what contact number are you using to contact Apple to get the free iPhone case?
Tried to use the "I couldn't add AppleCare to my order and was told to do it in-store and the lady offered me a free case but we got disconnected" story.

The online chat rep just told me that I can add AppleCare+ via calling the AppleCare team on 0800 107 6285. (I don't need AppleCare, just the free case).

Any tips?

Thanks
 
scribb said:
DELAYED NORTHERN IRELAND PEOPLE!

My phones just arrived, and UKMail called to say that it's an IT error.

They are coming by Nightline, the driver is very nice. Be kind :cool:
Click to expand...


Congrats Scribb! Still waiting on my 128GB 6 Plus, NI as well.

What area are you in? Im Lisburn, should I be expecting this anytime soon?
 
Got mine at lunch time, newtownabbey, pre ordered on weds from cpw, I'm really surprised I got it after all that happened with p4u, but boy am I glad, I went for the 6 and so happy I did just think the plus would be too big for me, hope every one else gets there's today :)
 
tednol said:
What's your tracking on UPS saying? I'm calling B/S to the idea that a phone that has arrived in Dubai in the last few hours will make to to Europe and out for delivery tomorrow.

UPS are saying delivery on Monday. That feels far more reasonable than the random email we got from Apple.
Click to expand...

Only a 7 hour flight from Dubai if coming straight to UK. If going via Cologne or Poland I doubt it will make it. But remember, the tracking updates can often be delayed - when they scan a whole plane I would imagine it takes some time for them all to get into the system fully. I have often noticed them appear a couple of hours after the time - e.g. a handheld scanner which is then connect to a PC to sync later in shift.
 
d123 said:
Olaf Swantee is one of the main reasons EE has gone down the tubes so badly from a CS point of view. He is a waste of space and will simply ignore any complaints made.

It's probably better to bombard their Twitter and Facebook to try and shame a better response from them.
Click to expand...

Really?

If that's the case, I'd be switching networks.

I always vote with my wallet.
 
Hustler1337 said:
Guys,

what contact number are you using to contact Apple to get the free iPhone case?
Tried to use the "I couldn't add AppleCare to my order and was told to do it in-store and the lady offered me a free case but we got disconnected" story.

The online chat rep just told me that I can add AppleCare+ via calling the AppleCare team on 0800 107 6285. (I don't need AppleCare, just the free case).

Any tips?

Thanks
Click to expand...

Yes, pony up and buy a case, stop freeloading and expecting something for nothing.

Can't afford a case? Return your (minumum) £600 iPhone.
 
UKMail tracker is showing as delayed, however just had a call from the driver saying he'd be here in 20 minutes. (I'm in northern ireland btw).
 
Just got the e-mail that my pre-order was bumped from 30th to 20th (tomorrow!) :eek:
Hope it's really true - even though I have so much stuff to cancel tomorrow to wait for the iPhone :D
 
refjohn said:
Only a 7 hour flight from Dubai if coming straight to UK. If going via Cologne or Poland I doubt it will make it. But remember, the tracking updates can often be delayed - when they scan a whole plane I would imagine it takes some time for them all to get into the system fully. I have often noticed them appear a couple of hours after the time - e.g. a handheld scanner which is then connect to a PC to sync later in shift.
Click to expand...

I rang Apple; they told me to ignore that email it was a general mail sent out automatically; as usually UPS doesn't deliver on Sat but are for launch, this in turn auto generates the email we have all seen.

UPS website is the tracking you want! ;)
 
Pluto88888 said:
I think people are to busy with their phones
My phone has two large dust under the screen.
Build Quality is perfect.
Waiting for a replacement next week.
Click to expand...


Oh right that's unfortunate. At least you haven't got to wait long for a replacement though. Good to hear everything else is perfect.
 
Does this look like it's an iPhone or a case?
777454
 
...and yup, dead pixel cluster right out of the box....back it goes and I'll wait like I should have....for a few months.....
 
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