Imagine if Apple refuses to replace it because it’s just “cosmetic” damage 😂
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Ultra broke after 1. fall
- Thread starter paganini007
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Good lord - why do so many people think the OP is blaming Apple? i didn't get that at all from his first post.
You know you have to take the watch off to charge it, don’t you? Taking the watch off is quite literally normal use.
In hindsight, the watch's screen is the one advertised as durable, not the underside.
Fortunately for that side of the watch the user’s wrist will absorb the brunt of the impact.
Perhaps it’s because the thread title is not, “OMG, I dropped and broke my Ultra on the bathroom stone floor!”
My favourite part was how he threw reasoned thought out the window to claim that applied lied about it being tougher.
Sorry to hear that, but that's what Apple Care is for. Hope you get a swift replacement.
You dropped it on the part that would normally be comfortably shielded by your wrist.
I’ve never really seen any durability claims about the sensor glass under the watch, this was just sucky accident.
You know the Garmin can also be broken if dropped and if its not on the wrist....
The back glass is not sapphire glass. Only the front is and Apple implied the durability is when the watch is worn.So much about the durability claim huh.
Yes, I know glass breaks.
Sapphire is hard to scratch, but it will shatter if it impacts a hard object. Look at my Rolex I posted above.
I know that it is the weakest point but as long as you have to charge it every 2-3 days and you have to put it to the charger (not like my previous Enduro 2), this „weak point“ should be also made more durable.
So conclusion for me:
I dropped the watch wrong (due to the fact that I didnt wear it at that point)
Nice week start together!
It would be great if you could update this thread when you get a replacement from Apple, if you do so. Thanks in advance. (I am paying $4 a month for Apple care for my watch and it’d be good to know whether the coverage includes this situation…)
I will do, for now everything is working. I think I will wait a litte bit bit keep you informed!
And the back needs to be more durable than other Watches because users would be charging it while climbing the North Face of the Eiger, diving to a shipwreck, or competing in an Ironman triathlon? Oh, I get it... if we remove it on the freezing heights or frigid depths our fingers will be numb and clumsy.
As someone who has worn Apple Watches from the beginning, I suspect that very, very few people break that side of their Watch when attaching/removing it from the charger (or in the bathroom). Apple would certainly know this, based on its own repair statistics. So if Apple thought that the back needed extra-special strengthening to live up to the advertised toughness, they would have done it and then advertised it as an extra benefit. And actually, the back is designed somewhat differently than other Watches, but that's apparently for the sake of water resistance, not impact resistance.
Yes, there's a chink in the armor. Very true. What were the chances that an arrow would hit Achilles' heel? It was a pretty hard-to-hit target compared to his torso.
And in The Hobbit, when Smaug the dragon was felled by Bard's arrow... Tolkien's bowman was clued in to the location of a tiny, unarmored spot on Smaug's vast bulk by a talking bird (said Bard later, "How did I know? A little bird told me!"). The narrative places the blame squarely on Smaug's oversized vanity, as Bilbo used flattery to trick Smaug into showing off his glorious, treasure-encrusted underbelly.
In my case, all the damage done to my wrist watches (going all the way back to the wind-up Timexes of my youth) has occurred when they've been on my wrist -- all the scratches, dents, dings, water infiltration, and fractured crystals. None have committed suicide by jumping off my night table, and if I ever dropped one on a hard, bathroom floor, I don't recall doing any damage (now, broken glassware, bottles, crockery, etc. is another story - it's one of the reasons I prefer resilient kitchen flooring and use plastic cups in the bathroom).
And yes, accidents do happen, and we're not always insured. I'm reminded of Murphy's Law of Selective Gravitation: "A dropped object will land where it can do the most damage." If I may suggest a corollary; "The more robustly built an object is, the more pain it will cause when dropped on your foot."
An alternative view is Apple could have made this part just as tough, which would have added nothing really significant to the manufacturing-price of a watch already retailing for the best part of a grand (over here in the UK), and upon which they must already be making an eye-watering markup. But instead they chose to cheap-out on this part because it's obviously the least-likely part to be damaged. That unfortunately is so Apple.
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swingerofbirch
macrumors 68040
The bathroom is exactly where I dropped my Apple Watch as well--on tile floor. The first time I dropped it, from a height of about two feet. Didn't crack badly like that, but that's where it happened. I would imagine it's a common location.
They have a hand washing feature. That's exactly when I take my Apple Watch off. I wash up to my forearms. And even if I didn't, you get skin irritation with water and soap and not drying thoroughly when wearing a watch.
They have a hand washing feature. That's exactly when I take my Apple Watch off. I wash up to my forearms. And even if I didn't, you get skin irritation with water and soap and not drying thoroughly when wearing a watch.