- Oct 11, 2018
We recently upgraded to iPhone X and noticed that one of our Gmail accounts was not downloading email. This email account is shared between two iPhones. We tried re-entering the password but it would become unresponsive so we tried removing the account and adding it back, but this time it won't let us add it back to either iPhone. It takes us to the accounts.google.com page to enter the email address and then the password then it takes us back to Settings > Passwords & Accounts > Add Account screen, where you can select the email carrier from iCloud, Exchange, Google, Yahoo, etc. We've tried rebooting the phones, WiFi, Cellular Data only, even resetting Network Settings. Was hoping someone has found a fix for this issue. Thank you very much!