iPhone 15 Pro Max Unable to Transfer Phone Number

[Cscottrun]

Did anyone else get this error when trying to activate? If it matters, I'm on ATT and moving from a 14 pro max to 15 pro max.

 

[iggypod]

Did anyone else get this error when trying to activate? If it matters, I'm on ATT and moving from a 14 pro max to 15 pro max.

I also did. I had to call ATT and they manually activated it on their end. 10 minute call.

 

[Gin Gin]

Yes. I erased The new phone & started over, and it worked the 2nd time. I’m on t-mo.

 

[wayland1985]

Just came here to say the same thing… I Hate this esim bologna….

 

[wayland1985]

Yes. I erased The new phone & started over, and it worked the 2nd time. I’m on t-mo.

How do you erase?

 

[ZombiePete]

ATT is asking for the one-time verification code texted to my ATT number. Well, silly ATT, how the f*** am I supposed to get a text to a number you won‘t activate?

 

[PilotC150]

Same thing for me. I figured I'd try again once the rest of the setup is done, or then call ATT.

So far the "Restore from iCloud" has been siting at "Time remaining: estimating..." for at least 5 minutes.

 

[Xian Zhu Xuande]

This is my setup headache. AT&T also. I’m transferring the data now. When that is finished, I’ll try the on-device eSIM transfer to see if that works, then call AT&T.

 

[mattopotamus]

On the other side, my prepaid number transferred over smoothly. That is bonkers that a year later this is still an issue.

 

[kupkakez]

On the other side, my prepaid number transferred over smoothly. That is bonkers that a year later this is still an issue.

Same. Visible was great. Even though I was a silly goose and didn't transfer my eSIM before wiping my old phone for trade in. Chat got me back up and running in under 10 minutes with a new QR code.

 

[HDJulie]

This is my setup headache. AT&T also. I’m transferring the data now. When that is finished, I’ll try the on-device eSIM transfer to see if that works, then call AT&T.

What is on device eSim transfer?

Having the same problem, also on AT&T

 

[ZombiePete]

For anyone else with ATT, go to their support site and go through the BYOD section; you can transfer your service to your new device pretty painlessly without having to deal with a support person.

 

[HDJulie]

For anyone else with ATT, go to their support site and go through the BYOD section; you can transfer your service to your new device pretty painlessly without having to deal with a support person.

Awesome, I'll try that

 

[YatBob]

Same here can't transfer number on AT&T

 

[ShadowGuardian87]

Crap I was worried about having issues and I am also on AT&T. I will see once I get mine in a few hours.

 

[Xian Zhu Xuande]

What is on device eSim transfer?

Having the same problem, also on AT&T

I haven’t gone back to do this, yet, but while I was searching for a solution, a support article indicated that the eSIM transfer process can be initiated independently of the new device setup process. So I was planning to dig that up again and give it a shot if I needed to.

But I haven’t done it yet.

It’s also possible I just read nonsense, but I think I read it correctly while I was browsing.

 

[OrlandoTragic]

For anyone else with ATT, go to their support site and go through the BYOD section; you can transfer your service to your new device pretty painlessly without having to deal with a support person.

I did this and it worked. Took 5 minutes. Thanks for the suggestion.

 

[HDJulie]

For anyone else with ATT, go to their support site and go through the BYOD section; you can transfer your service to your new device pretty painlessly without having to deal with a support person.

It worked for me. The only confusing thing was at the end when it said it would send a notification to they new device, I waited for a few minutes & when nothing happened, I went into the cellular settings. That's when the notification popped up. After that, it was done.

 

[Apple_Robert]

Make sure the phone has been updated to 17.02 before trying to complete a set up.

 

[Cscottrun]

For anyone else with ATT, go to their support site and go through the BYOD section; you can transfer your service to your new device pretty painlessly without having to deal with a support person.

Can you advise how to do this?

 

[ShadowGuardian87]

What is BYOD? Just in case I have issues later here I go in an get my phone?

 

[HDJulie]

What is BYOD? Just in case I have issues later here I go in an get my phone?

Bring Your Own Device

 

[thadoggfather]

I think if you bought phone outright you’ll have to call or do other methods a simple iOS transfer wasn’t working in my case for gf’s iPhone 15 Plus

 

[Cscottrun]

Here is the link on ATT for BYOD: https://www.att.com/buy/byod/

I am in the process of doing it now. Will report back.

Edit: Worked flawlessly. Thank you!

 

[dadoc04]

number transfer Worked perfect on vzw


did you update first??