not on topic tho. perhaps you should be posting this on the 'bugs' thread? (just a suggestion!)...
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Updated to 13.1 and now file "can't be found"
- Thread starter rovostrov
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If it depends on my politeness, I will try to be very polite, Sir
I know it is a time sink. I am lazy too. Let's see if it is fixed in the next point release. Fingers crossed.
i've reported it thru several betas on the feedback app (including the latest beta). hoping for a fix next update (but it isn't a life-&-death issue)...If it depends on my politeness, I will try to be very polite, Sir
I know it is a time sink. I am lazy too. Let's see if it is fixed in the next point release. Fingers crossed.
EDIT: still happening on the RC (27march)
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Im on 13.3 RC. copied a folder from a sdcard to my desktop with jpgs. renamed the folder and now get this with any pic I try to open but once you open each file the first time its fixed,
I opened a file whose containing folder I had renamed the day before and the problem occurred.
Confirmed in macOS 13.3:
Did
I opened a folder and double clicked on a file out of four that opened in TextEdit, then closed it.
I then renamed the enclosing folder and went into it in Finder
Result
I opened the same file I had opened before without issues
The other three was "not found"
Expectation
All files to open without issues, just as they did once I had changed the folder name to the original.
Further I've noticed that whole old folders deeper down in Documents are unavailable when selected in the sidebar in Finder even as I can open them no problem in Finder. This problem has stayed active for some hours**.
I encountered this file not found issue more heavy than ever before when I closed a file I had been working on, duplicated it and tried to open it again in another app, which resulted in "File not found", a problem which stayed long enough for me to escalate to Apple support (no resolution yet). After I had created another user and managed to open a copy of the file from there I returned to my main user and had no issues with the original file since, though the sidebar thing exists.
We should note that my user disk is FileVault encrypted, which is new for me since updating to macOS 13 this February.
** I noticed now that this was affecting an enclosing folder not renamed for years, which contained two newer folders that I created and possibly renamed a few times and inside those two folders I've created, renamed and deleted dozens of files the last 48 hours.
I've now re-added them to the sidebar and no issues so far.
EDIT
No, it's broken again. The parent folder and the subfolders that I re-added once again to the sidebar are not found.
Amazingly, if I open the folder from Terminal with open [path-to-file] it unfolds right up in Finder.
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Yet another symptom I have now is that some files that are not in renamed folders also won't open, like Numbers files that opened no problem recently and some text files in Text editor app Sublime, excel files in Numbers and ods-format files in NeoOffice. All those apps are native and signed.
The solution is as simple as it's unsatisfactory: a warm restart. Well, actually copying the file before opening it, that have been suggested does seem to work, at least for one file. This is so stupid.
The solution is as simple as it's unsatisfactory: a warm restart. Well, actually copying the file before opening it, that have been suggested does seem to work, at least for one file. This is so stupid.
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It will be fixed only if people experiencing the bug took the trouble to report it to Apple. This one seems very easy to reproduce.
i've reported it 3 times in feedback assist. am wondering if the 13.4 beta will help...
Oh boy. I'll keep an eye out for that one. So far, I've only had the issue when renaming a containing folder and it's always been resolved on a second attempt to open the file.
Do you see the same popup?
Yes.
A new detail now is that in the Finder sidebar newly added folders (same as before), that have had very few name changes applied both for the folder names as for the files inside; since being re-added; do work there, but the same sidebar folder entries when clicked in the open dialog from any app results in "not found".
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I admire your dedication!
Some people in this forum say that the best way to report bugs is through a Developer account since developers have a direct way to report bugs - a free tier developer account can be created easily at no charge. I don't have this bug but I think I will go this way when destiny knocks on my door.
isn't a developer account $99 a year? or has that changed...
anyway am on the public beta program, and report everything problematic i encounter... repeatedly, if necessary.
You only pay if you need to sign release software. Developer accounts while just developing doesn't cost anything.
Now also confirmed in a new fresh user. As have been suggested by other menbers this is easily reproduced.
i just went to sign up, and the $99-per-year is absolutely in the signup process (this is after i was approved for an account). i don't see any way around that. anyway am staying with the public beta program...
You can get a developer account without joining the developer program. I just used a random Apple ID that I had from years ago and logged in at developer.apple.com. It asked me for a contact phone number for 2-factor authentication. Other than that, there were no requirements. I had access to the developer forums which other people have mentioned is a good avenue for bug reporting.
https://developer.apple.com/help/account/get-started/about-your-developer-account
if you just logged in, and didn't have to sign up, that suggests you already have a developer account...???? 🤔
when i go there, i get this:
anyway, am fine on the public beta program, and will let this thread get back on topic...
Error seems to point to a problem loading the preview app. If you could figure out what process is associated with PID 3538 that might give further information.
I have a different problem with Ventura where large directories take a long time to load. Can get the spinning gray wheel for minutes. It was improved on advice from Apple Support by doing a Safe Boot (which cleans up a lot of things) followed by a normal boot. Seems to be better with 13.3 update.
Did you try just logging in with Apple ID? That's how I got started. To be clear I'm not in the Apple Developer Program, but I do have access to the free resources at developer.apple.com in my account there.
Here's an example when trying to launch an OmniGraffle file and getting the error:
"Preview" is now replaced by "OmniGraffle" in the log entry.
I will try to dig into what the particular process is, just for fun.
maybe i'll revisit this, but not urgent.
i just logged in with my ID, and filled in a form to apply for the developer program. then i got an email with confirmation, and a link to finish the signup. and there, i encountered the payment window...