Carrier Upgrade fee on T-Mobile

Discussion in 'iPhone' started by enrincon89, Oct 5, 2018.

  1. enrincon89 macrumors regular

    Joined:
    Apr 30, 2014
    #1
    Does T-Mobile charge an upgrade fee through iPhone Upgrade Program?
     
  2. nburwell macrumors 601

    nburwell

    Joined:
    May 6, 2008
    Location:
    DE
  3. dooku77 macrumors member

    dooku77

    Joined:
    Nov 24, 2014
    #3
    Yes. It’s 20.00 at the store at the time of purchase in store. It’s called something else, but they do charge one. I just paid it twice to upgrade.
     
  4. nburwell macrumors 601

    nburwell

    Joined:
    May 6, 2008
    Location:
    DE
    #4
    Did you upgrade via T-Mobile? Or through Apple's Upgrade Program?

    Last year when I upgraded to the X (via T-Mobile) I didn't pay an upgrade fee. This yea when I went with the IUP, I didn't pay the fee either time. I also did everything online, so I'm not sure if that makes a difference.
     
  5. dooku77 macrumors member

    dooku77

    Joined:
    Nov 24, 2014
    #5
    I did it through the T Mobile store. Charged me for Samsung Watch, Apple Watch and Xs Max. All lines charged with 20.00 fees.
     
  6. nburwell macrumors 601

    nburwell

    Joined:
    May 6, 2008
    Location:
    DE
    #6
    Interesting. It must be something with upgrading in-store then. Good to know though.
     
  7. dooku77 macrumors member

    dooku77

    Joined:
    Nov 24, 2014
    #7
    The only time they don’t charge the fee is when you order something in store and it’s back ordered like the Stainless Apple Watch. That’s what the salesman told me.
     
  8. ray737 macrumors 6502

    Joined:
    Sep 11, 2014
    #8
    They charge only if you activate a new SIM card. I just always use my old SIM card and no charge no activation fee. Easy
     
  9. 0970373 Suspended

    Joined:
    Mar 15, 2008
    #9
    OP - you should clarify which upgrade program you're speaking of. The Apple iPhone Upgrade Program can only be done directly through Apple online or in one of their Apple stores. You would not be charged an upgrade fee by T-Mobile if you did this as the device purchase is outside of TMO. I have swapped SIMs as well as activated the SIM that came w/ the upgraded phone over the upgrade years and I have never ever been charged an upgrade fee.

    I assume @dooku77 upgraded through T-Mobile's program and was charged.
     
  10. dooku77 macrumors member

    dooku77

    Joined:
    Nov 24, 2014
    #10
    Yes that is correct, I did it in the T Mobile store and not Apple.
     

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9 October 5, 2018