And we thought Microsoft was bad...
At least Apple hasn't done this yet:
http://technology.timesonline.co.uk/tol/news/tech_and_web/article3193480.ece
At least Apple hasn't done this yet:
http://technology.timesonline.co.uk/tol/news/tech_and_web/article3193480.ece
This is an upgrade that can easily be offered to old Mac Pro users and its clear that they are not going to allow this in order to boost new MacPro sales..
Could it be that the software support isn't in OS X yet? The machine and card were JUST released. We may simply have to wait until 10.5.2 and *bamf* the card will probably start working.
When I was at the Apple Store I did verify that the nvidia drivers on the new Mac Pros had higher version numbers than the same drivers on the other 10.5.1 machines I regularly use.
It would be great if that was the case but I'm not very hopefull because there have been a lot of very technical people on this thread throwing thought to the problem and I don't think they would have missed that one.
Someone with both machines should be able to test it though. Now this is where I might be showing how un-technical I am but would someone with both machines be able to simple swap the boot drives over and boot of the other machines disc?
Bastards.
My delivery estimate has just jumped from 4 days to 53 days!
Bastards!
I hope you will consider this. He is just working at Apple and it is not his decision that you cannot upgrade your old Mac Pro model with the new Geforce 8800GT card.
UPDATE: By calling that # I did get a call back and was put in touch with SR level tech support representative who documented the experiments that I have done using a (PC) EVGA 512-P3-N802-AR video card in my Mac Pro. At first they were sticking to their guns until I explained that the PC card did work in bootcamp so that absolutely proves that the card is backward compatible to the PCI-e revision that the ancient Mac Pro has. Then I explained that I have a 2 1/2 yr old dell the surely does not have PCI-e 2.0 slots and the card works in that. I reiterated that the aforementioned dell only cost $400.00. I said so why can't a $3000.00 Mac work with it? At first I was being referred to the document that apple has on the site about cards that work on G5s and specific families of machines. Then I said you can show me that document till you are blue in the face and that still does not change the fact that the card IS capable of working on this machine. So I asked her are you telling me that I have to pay basically $3000.00 to upgrade my video card because thats the only Mac that will get that good of a card? I said please think about the answer would you pay $3000.00 due to a video card upgrade? To which she said no. Then I was being told that the motherboards on the new Mac Pro were redesigned and the new card would not physically fit. To which I replied You do realize that the EVGA card and I gave the part # and the Apple card are the same card but with different software on it right? Thats when I said please let me talk to an engineer and I will explain my findings to them. She said I could not speak directly to them that she would have to be an intermediate. So I clearly and with model numbers went over it one more time this time asking her to document what I was saying so she could pass it on word for word and she did. I then asked her to read it back to me so I could be sure she understood what I was saying and she did. So I am now either expecting a call back in no more than 5 days from either an engineer or her with some definitive information why it is or is not compatible.
UPDATE: ...So I asked her are you telling me that I have to pay basically $3000.00 to upgrade my video card because thats the only Mac that will get that good of a card? I said please think about the answer would you pay $3000.00 due to a video card upgrade? To which she said no. Then I was being told that the motherboards on the new Mac Pro were redesigned....
UPDATE: By calling that # I did get a call back and was put in touch with SR level tech support representative who documented the experiments that I have done using a (PC) EVGA 512-P3-N802-AR video card in my Mac Pro. At first they were sticking to their guns until I explained that the PC card did work in bootcamp so that absolutely proves that the card is backward compatible to the PCI-e revision that the ancient Mac Pro has. Then I explained that I have a 2 1/2 yr old dell the surely does not have PCI-e 2.0 slots and the card works in that. I reiterated that the aforementioned dell only cost $400.00. I said so why can't a $3000.00 Mac work with it? At first I was being referred to the document that apple has on the site about cards that work on G5’s and specific families of machines. Then I said you can show me that document till you are blue in the face and that still does not change the fact that the card IS capable of working on this machine. So I asked her are you telling me that I have to pay basically $3000.00 to upgrade my video card because that’s the only Mac that will get that good of a card? I said please think about the answer would you pay $3000.00 due to a video card upgrade? To which she said no. Then I was being told that the motherboards on the new Mac Pro were redesigned and the new card would not physically fit. To which I replied “You do realize that the EVGA card and I gave the part # and the Apple card are the same card but with different software on it right?” That’s when I said please let me talk to an engineer and I will explain my findings to them. She said I could not speak directly to them that she would have to be an intermediate. So I clearly and with model numbers went over it one more time this time asking her to document what I was saying so she could pass it on word for word and she did. I then asked her to read it back to me so I could be sure she understood what I was saying and she did. So I am now either expecting a call back in no more than 5 days from either an engineer or her with some definitive information why it is or is not compatible.
Well done! Can't wait for your update!
Do you really think apple engineers don't understand the difference in PCIexpress slot types and backwards compatibility?
Just more song and dance from apple. They KNOW the card -would- work, they have chosen to make it NOT work.
Engadget is running a story about it here. Maybe this will bring the situation to some more light.
Now I need to email Nate and let him check out the story.
Do you have this 'Nate' guy's e-mail address? Any chance you could post it if you do?
The reason engadget is running a story is because last night after speaking with Nate Doss I decided to take action. I wrote a long detailed description of this fiasco with links to this site, the petition and the Apple Discussion forums. I sent it to several different online news sources, one of them being engadget. I also sent it to cnet, gizmodo, Mac World, etc...
I was happy as can be to see engadget's story today along with a "Thanks John" at the end. Now I need to email Nate and let him check out the story.
Thanks for that, we really can't let this story just fade into the background. As a community, Mac Pro owners need to make sure Apple feels the heat over this until they finally sort out the problem. The only slightly disappointing thing I felt was that engadget rather underplayed the story and made it sound a bit like we're just dumb because we ordered an upgrade kit that wasn't designed for our machines. I felt they rather missed the bigger picture which is Apple screwing it's customers by selling a very expensive machine which is promised to be upgradeable and then completely going back on that promise.