I preordered an iPhone 6 and an iPhone 6 plus last Friday to be delivered on the 19th. I had no reason to think the phones wouldn't turn up on time. I received a text this morning telling me the phones have been delivered. I was confused, as to my knowledge no phones had been delivered to my house. So I contacted apple, who told me the phones have been delivered to an address in Norwich (166 miles away). I asked them to explain themselves and how this could happen. They told me somebody called up on Saturday the 13th and changed the address on my order. I didn't recieve any conformation emails about the change of address which I find bizarre! I don't know how they could change the address, let alone not think to send a conformation email. The lady on the phone basically told me there is nothing they can do and that I have lost out on £1300. I'm at a loss what to do, I have contacted the police but I'm unsure how to take it up with apple? Any ideas?