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Which iPhone are you getting

  • iPhone 17

    Votes: 74 5.6%
  • iPhone 17 Air

    Votes: 237 17.9%
  • iPhone 17 Pro

    Votes: 287 21.6%
  • iPhone 17 Pro Max

    Votes: 729 54.9%

  • Total voters
    1,327
Question for the group - i'm doing ISPU tomorrow, but haven't received my trade-in kit yet for my current phone. Can you trade-in in-store? (seems like there are differing accounts).

Normally I would be ok waiting for the trade-in kit, but i leave on vacation 9/23 and I may not get the trade-in kit in time to send back within the 14 days deadline. Also...curious...does anyone know what happens if you missed or send the phone back after 14 days?
Trying to return at the store,Your Mileage May Vary.
Miss deadlines for mailing your ISPU, and charge will continue for the original phone. Citizens One will assume you are keeping it and continue the Loan. It’s just like the 14 day return cycle. Miss it and you own it. I would discuss your options with an Apple Store Manager before leaving on vacation. If they can’t help you, return the New Phone under their 14 day cycle, reorder under ISPU when you return and start the cycle again. Pick it up In Store.
 
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I got same news as you. Agent said my orders have been updated to 10.3-10.10. It has been at 9.19 for the past 6 days. It’s devastating. Agent said to cancel my orders and go to store the earliest tmr to get it in store :((((
Yep that’s what they told me. Nearest store is out of state so that wont happen. Im so disappointed. They were so unhelpful too
 
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Reactions: MissyG
Same… I just ordered at :03 minut what is this joke !!!!!
I’m so sorry. My pregnant self almost cried I feel frustrated lol. Oh well. I can’t do anything, and they wouldn’t do anything to help so…. That’s it. I’d almost go try Samsung but I don’t know that I’m quite there yet 😂I just thought maybe they’d be like, here let’s add in a free case or charger or something just to like say sorry. But I should have known better. If I order again right now it’s the same dates so obviously it’s going to just be a long wait. I’m disappointed.
 
Yes, though I pay the $20/year for my choice premium so not sure if it’s a paid feature or not
I thought they weren't doing that any more.
Sorry this is happening to you.

At this point, why not just hold the new iPhone package at the UPS distribution center instead of dealing with so much uncertainty?

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I don't have the option to hold at a UPS distribution center. It's in my local city now. I could literally drive an hour and pick it up. I also upgraded to My Choice Premium because I thought I could request a 2-hour delivery window but I don't have that option either. And when I pre-ordered, ISPU wasn't available.
 
Yep that’s what they told me. Nearest store is out of state so that wont happen. Im so disappointed. They were so unhelpful too
I wish I coulda given you my spot in line, I ordered only 2 mins before you😏. I don’t need a new phone tomorrow, I woulda happily gave up my tomorrow shipping for someone that really needs or wants a new phone tomorrow.
 
I wish I coulda given you my spot in line, I ordered only 2 mins before you😏. I don’t need a new phone tomorrow, I woulda happily gave up my tomorrow shipping for someone that really needs or wants a new phone tomorrow.
Yeah people ordered after me and get them tomorrow too. Oh well, i had a small fit and am ok now and will just wait. God always teaches me patience when i really dont want to right now lol. Thank you for your kind thought ☺️
 
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The journey has started to FL lol
 
This is what the agent told me “From what I can see on the order looks like the system thinks that you've purchased a high volume of orders. I've already checked and can confirm that its only these 2 tho.”
I bought 2 phones separately.
 
I did just get an email with a next day air saver tracking number from UPS but I don’t know if that’s it. It still doesn’t show anything on the order updates on the store app.
 
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