Other USA Apple.com iPhone Air /17/17 Pro/ 17 Max/ Pre-Release, Order And Delivery Thread

[mathiasinthe314]

Just checked nothing! No charges on the card

Repeating my advice from yesterday... email Tim Cook. tcook@apple.com

He has a team that fields this sort of error/issue. Chat is going to get you nothing but scripted responses and zero resolution. Emailing Tim isn't a guarantee, but it's a better shot than chat. Others had luck with it earlier in the preorder and launch cycle.

 

[TLewis]

Hopefully something magical happens and I get my order shipped 🤲🏼

Yup, Apple's screwed the pooch this time.

The support droid is just reading you lines from a script, and they've got little to no control over how these orders are handled. While they can note your complaint on some tally card and maybe press a button that says your order "should" be expedited, it's unclear if that really does anything. That "another 3-4 weeks" is probably just a standard line in an attempt to make you go away.

Try doing as mathiasinthe314 said: email the tim cook address. It's not really his address but goes to number of special representatives.

I'm pretty sure I've seen silver 1TB Pro Maxes available for pickup at least once (in multiple stores) since release day -- probably on multiple days. I'm hoping that the current dearth of 1TB and 2TB models in stores means that they're finally prioritizing pre-orders, but I could be horribly wrong, too.

 

[G-Funk]

Repeating my advice from yesterday... email Tim Cook. tcook@apple.com

He has a team that fields this sort of error/issue. Chat is going to get you nothing but scripted responses and zero resolution. Emailing Tim isn't a guarantee, but it's a better shot than chat. Others had luck with it earlier in the preorder and launch cycle.

Tried that option when my order first got delayed no response! No action

 

[TLewis]

Tried that option when my order first got delayed no response! No action

I'd wait until the day after your current window and then emailing again.

 

[G-Funk]

I'd wait until the day after your current window and then emailing again.

Will give it a shot or try calling and demand an escalation

 

[Petey07]

I’m looking for 1TB models and they are indeed rare to see in stock for pickup.

It's starting to show up in the SF Bay Area, 3 stores has the Orange in 1tb.

 

[Petey07]

A bunch of Chicago stores have had Orange 17PMs off and on in various storage options since last Thursday.

Right now:

I was able to snatch Orange 17PM 512gb, picking it up tomorrow since right now is 1:49pm PST, and rush hours is bad.

I originally had the 256gb in the cart, but someone beat me to it, so I am ok with 512gb, since my 15PM is 512gb as well.

 

[FunkyTang]

didn't see any 1TB silver pro or max available

Today I saw all 3 colors of the 1TB 17PM in stock for pickup in the Chicago area.

 

[Petey07]

Got my Orange 17PM 256gb close by home today, instead of the 512gb which is about 30mins away.

 

[G-Funk]

Today I saw all 3 colors of the 1TB 17PM in stock for pickup in the Chicago area.

Hopefully this is a sign for more stock for shipping

 

[svish]

I have contacted Apple yesterday and they have indicated that the current dates are estimated only and might be delayed! But !!! They are working on having it shipped as soon as possible , here are screenshots of that conversation:

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Hopefully something magical happens and I get my order shipped 🤲🏼

Looks like they are standard replies. Very disappointing to wait so long. Hopefully it will ship soon

 

[TLewis]

Will give it a shot or try calling and demand an escalation

As FunkyTang mentioned, 1TB silver Pro Maxes are starting to again appear in Apple Stores, at least around Los Angeles, Apple Galactic HQ, San Diego CA, Sacramento CA, Oakland CA, Fresno CA, St Louis MO, Phoenix AZ, Temecula CA, Indianapolis IN, Germantown TN, Little Rock AR, Ridgeland MS, Charlotte NC, and Atlanta GA.

Nothing around Seattle, Denver, Oklahoma City, Minneapolis, NYC, Albuquerque, Salt Lake City, Boston, Dallas, Miami, Bangor ME, Des Moines IA, Kansas City MO, Omaha NE, Jacksonville FL, and others, though.

If you're willing to take a risk, see if your local Apple store has one for pickup (if you have a local store).

 

[G-Funk]

This is getting ridiculous 🤬😡

 

[svish]

My order for the 17 in Sage has moved to 'Processing' with a delivery date of 29th October to 4th November

 

[TLewis]

This is getting ridiculous 🤬😡
View attachment 2568501

I feel for you, but I don't remember you mentioning in roughly what part of the US/Canada you're located. Silver 1TB iPhone Pro Maxes are starting to reappear. For example, around Apple Galactic HQ, 6 of the 12 "nearby" Apple stores have it available for pickup. If you happen to have a nearby Apple store with one, you can place a pickup order and get it over the weekend (I believe you have 7 days).

 

[Domadia_Jasmine]

This is getting ridiculous
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When you place the order? I placed today in Dubai

 

[G-Funk]

I feel for you, but I don't remember you mentioning in roughly what part of the US/Canada you're located. Silver 1TB iPhone Pro Maxes are starting to reappear. For example, around Apple Galactic HQ, 6 of the 12 "nearby" Apple stores have it available for pickup. If you happen to have a nearby Apple store with one, you can place a pickup order and get it over the weekend (I believe you have 7 days).

I placed my order September 12 ( pre-order day ) 5 minutes when pre-order opened . Original shipping day was launch day Sep 12 , then changed to Oct 3-17 , now this !

 

[G-Funk]

I feel for you, but I don't remember you mentioning in roughly what part of the US/Canada you're located. Silver 1TB iPhone Pro Maxes are starting to reappear. For example, around Apple Galactic HQ, 6 of the 12 "nearby" Apple stores have it available for pickup. If you happen to have a nearby Apple store with one, you can place a pickup order and get it over the weekend (I believe you have 7 days).

Tried looking for 1TB P.M Silver but it was no where to be Four , I’m currently outside of thr US and cannot Go to a store , was in Dubai lauch day and even then the same model I wanted wasnt avail E for in store pick up