User disabled after shutdown for lack of energy

Discussion in 'macOS Mojave (10.14)' started by nelsonmarcos, Jul 12, 2019 at 11:44 AM.

  1. nelsonmarcos macrumors newbie

    nelsonmarcos

    Joined:
    Friday
    #1
    Hi everyone!

    This happened 3 times: I opened the MacBook Pro (13-inch, Mid 2012)/Mojave, and it was out of batteries. After I connected the power cord and turn it on, the only user available was the administrator. My personal user has just 'disappeared' .

    So I logged in with the administrator user and found out that my user was just disabled. I re-enable the user and everything was back to normal (no file missing).

    Since it happened 3 times, I think it's not a coincidence but I didn't find anything about that googling about it.

    Does anyone have any idea?

    PS: to be more precise I don't have the administrator password. I have to bring the notebook to my support team so they can input the password and re-enable the user. This is why this is an issue for me.
     
  2. quenix macrumors newbie

    Joined:
    Yesterday
  3. ignatius345 macrumors 68020

    Joined:
    Aug 20, 2015
  4. NoBoMac macrumors 68020

    NoBoMac

    Joined:
    Jul 1, 2014
    #4
    No answer, but suspect maybe something going on with your IT department and them using an MDM application. Something in their tools and or configurations that are disabling user accounts.
     
  5. Fishrrman macrumors P6

    Fishrrman

    Joined:
    Feb 20, 2009
    #5
    "PS: to be more precise I don't have the administrator password. I have to bring the notebook to my support team so they can input the password and re-enable the user. This is why this is an issue for me."

    Ask you support team to make your account an administrator account.... ;)
     

Share This Page

4 July 12, 2019