Using AT&T iPhone 7 in Mexico

Viantay

macrumors newbie
Original poster
Feb 14, 2010
28
1
Any suggestions?

We just came back from Mexico. We were there for 10 days. I took my Galaxy s8+ that i just switched to from my iphone 6s+ and my wife took her iPhone 7.

We are on the AT&T unlimited plan that includes unlimited everything in Mexico. Our phones always tried to default first to AT&T mexico towers which in the area we were in had a terrible 2g signal. As long as the 2g signal was an option it wouldn't search for the local Telcel signal that was 4g and a strong signal. I found an option on my GS8+ to turn off 2g so since AT&T didn't have anything but 2g and weak 2g at that my phone switched to Telcel 4g with a good signal. My wife's iPhone was unusable for the entire 10 days since iPhone doesn't have the option to turn off 2g. Any thoughts on how I could have made this any better? We tried to reset settings etc...but it always defaulted to 2g AT&T with one or 2 bars.
 

dwfaust

macrumors 603
Jul 3, 2011
6,140
6,933
Where were you in Mexico? On my last trip to Guatemala, I flew into Mexico City and then to Tapachula (Chiapas), where I spent a day and a half... with the AT&T roaming plan, I had no issues - 4G everywhere I went. Obviously, not of this helps you, but I am curious about what part of Mexico you were visiting.
 
Last edited:

AutoUnion39

macrumors 601
Jun 21, 2010
4,890
941
You can call international support and get the manual network selection feature added to your account
 

Viantay

macrumors newbie
Original poster
Feb 14, 2010
28
1
Where were you in Mexico? On my last trip to Guatemala, I flew into Mexico City and then to Tapachula (Chiopas), where I spent a day and a half... with the AT&T roaming plan, I had no issues - 4G everywhere I went. Obviously, not of this helps you, but I am curious about what part of Mexico you were visiting.
Puerto Escondido Oaxaca
[doublepost=1495640148][/doublepost]
You can call international support and get the manual network selection feature added to your account
Good info. We will try that next time. Thanks.
 
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