Using AT&T iPhone 7 in Mexico

Discussion in 'iPhone' started by Viantay, May 23, 2017.

  1. Viantay macrumors newbie

    Feb 14, 2010
    Any suggestions?

    We just came back from Mexico. We were there for 10 days. I took my Galaxy s8+ that i just switched to from my iphone 6s+ and my wife took her iPhone 7.

    We are on the AT&T unlimited plan that includes unlimited everything in Mexico. Our phones always tried to default first to AT&T mexico towers which in the area we were in had a terrible 2g signal. As long as the 2g signal was an option it wouldn't search for the local Telcel signal that was 4g and a strong signal. I found an option on my GS8+ to turn off 2g so since AT&T didn't have anything but 2g and weak 2g at that my phone switched to Telcel 4g with a good signal. My wife's iPhone was unusable for the entire 10 days since iPhone doesn't have the option to turn off 2g. Any thoughts on how I could have made this any better? We tried to reset settings etc...but it always defaulted to 2g AT&T with one or 2 bars.
  2. Applejuiced macrumors Westmere


    Apr 16, 2008
    At the iPhone hacks section.
    There's nothing you can do.
    It's a preset and carrier partnership that AT&T has with specific networks.
    And since you cannot turn of 2G edge on an iPhone you're out of luck if you visit Mexico again.
  3. dwfaust, May 23, 2017
    Last edited: May 24, 2017

    dwfaust macrumors 603


    Jul 3, 2011
    Where were you in Mexico? On my last trip to Guatemala, I flew into Mexico City and then to Tapachula (Chiapas), where I spent a day and a half... with the AT&T roaming plan, I had no issues - 4G everywhere I went. Obviously, not of this helps you, but I am curious about what part of Mexico you were visiting.
  4. AutoUnion39 macrumors 601


    Jun 21, 2010
    You can call international support and get the manual network selection feature added to your account
  5. Viantay thread starter macrumors newbie

    Feb 14, 2010
    Puerto Escondido Oaxaca
    --- Post Merged, May 24, 2017 ---
    Good info. We will try that next time. Thanks.

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4 May 23, 2017