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Vaja Debuts iVolution Stripes 2 for 3G (9/24)

maddan said:
Please keep us updated on any changes to your order status.
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I ordered the case yesterday, 8/13. After 24hrs of ordering I got mail that they have charged my credit card and their "master artisans are now starting to handcraft the order".

Also yesterday evening I asked when the case would be shipped (to see what their immediate shipping means 😉) and how long will it take to reach Finland. I got reply 18hrs after my question that the case would be shipped today and the shipping would take between 3 to 5 working days. Haven't received any shipping confirmation yet.
 
queshy said:
looks great, is the flap annoying though?

I ordered the classic retro slim pouch (black w/ black stripe) and couldn't be happier with it. Looks great! Seriously the quality is really something. Their shipping times are accurate, too (unfortunately)...
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The flap is a little annoying I find, because it adds an extra step to using the phone: flip open, slide to unlock. Same for answering. But at least it protects the screen very well.
 
jaask said:
I ordered the case yesterday, 8/13. After 24hrs of ordering I got mail that they have charged my credit card and their "master artisans are now starting to handcraft the order".

Also yesterday evening I asked when the case would be shipped (to see what their immediate shipping means 😉) and how long will it take to reach Finland. I got reply 18hrs after my question that the case would be shipped today and the shipping would take between 3 to 5 working days. Haven't received any shipping confirmation yet.
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That is really not bad at all. Better than 45 days, anyway... if you could take pictures of the case when it arrives, it would be great. Thanks!
 
Sold Out...
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😡Tried to purchase one yesterday when they were still in stock and the Vaja website was acting up so I couldn't get past the delivery address form. Now they have sold out !! Typical.
 
maddan said:
That is really not bad at all. Better than 45 days, anyway... if you could take pictures of the case when it arrives, it would be great. Thanks!
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Consider it done.

I just received the tracking number for my shipment, estimated arrival date is 8/21.
 
macmedal said:
😡Tried to purchase one yesterday when they were still in stock and the Vaja website was acting up so I couldn't get past the delivery address form. Now they have sold out !! Typical.
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I can beat that. I actually did order one, along with a Grip case. I put it in my cart, confirmed that both items were in my verification pop-up, and completed the order. Everything was fine until I received my confirmation e-mails listing only one of the two cases I ordered (the Grip case). I e-mailed them immediately, but by that point the Black n' Red case already was sold out.

I'm absolutely livid. Although I explained the situation and check-out process to Vaja in great detail, their response was a complete blow-off. Business must be so good that they simply don't care about doing anything at all for their customers.

I should mention that I was a repeat customer (this would have been my fourth Vaja case) and I was all set to order one of the Crystal 2 cases for my wife. I was even thinking about a Macbook Air shell and one of their mousepads. Not anymore.

If anyone ordered one of the Black n' Red cases and is having second thoughts, I'll happily buy it from you for the amount you paid, including shipping, etc. I'll never buy another case from Vaja, though.
 
I'm absolutely livid. Although I explained the situation and check-out process to Vaja in great detail, their response was a complete blow-off. Business must be so good that they simply don't care about doing anything at all for their customers.
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I have to say my experience with their customer services has been the same. They do make a very nice product but their customer service has a lot to be desired. I have made queries with regards a previous product I bought which was marked, their response being send it back and we will examine it and if necessary make another one for you, which having waited weeks for the original plus shipping was not the option I wanted to hear. As for the non functunality of their ordering system, which having tried about a dozen times to achieve the other night I was sure the problem was not at my end. Their reply was quick, but blunt and unhelpful.

At present that model is out of stock and we cannot assure if we will receiving more from production, and if so, when exactly.
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Their customer service is far too rigid and inflexible which suggests that the person(s) working there have no real idea or power to do anything other than give a set list of responses. Very poor considering the prices we pay for their product.
 
Does anyone from the UK know how much import tax I'll need to pay for the iVolution SP ($80)? Or at which percentage?

Edit:

I called customs. It's a 17.5% for VAT, plus another 3% import tax on top if there isn't some form from Argentina to say that the goods originated from there.

And depending on the courier, there may be a £10 handling fee...

So I'm looking at a £20 extra (just for VAT and the import tax).

Hope the case is worth that much!
 
I bought a vaja case which are shipped by fedex. I did not pay any duty on top of the shipping cost which if I remember rightly was quite expensive. Having previously shipped with fedex to the UK from abroad I am sure the sender pays duty in the shipping cost.
 
Yes, they are shipped by FedEx and in my experience FedEx normally invoice you for taxes subsequent to delivery. Unfortunately they are far too organised in this respect.

In January I ordered 2 Vaja ivolution Top SP cases and remember getting hit for about £30 U.K. vat and handling charges.

Perhaps the value of just one would slip under the radar!
 
macmedal said:
Having previously shipped with fedex to the UK from abroad I am sure the sender pays duty in the shipping cost.
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If you look at the Vaja terms and conditions, they make it clear that taxes are the responsiblity of the purchaser.

N.B. Different rules apply for Florida because Vaja have an office there. Not sure about the rest of the U.S.A.
 

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Black & Red Edition is back in stock best hurry up if you are going to buy.😛 Hmmm as I said customer service is poor as yesterday they said no idea if/when it would be back in stock.

Found I had the same problem ordering through safari (page got stuck on billing address again) so ordered using MS IE with no problem. 😡
 
I checked my invoice for my previous vaja phone case. You are right that it says customer responsible for import duty (strange that when I have tried to ship through Fedex from US to UK, fedex makes sender responsible for taxes, must be because it is a business account?). But I never got billed, maybe because of low value ?
 
Would those living in the US need to pay any type of fee/tax on top of what I already paid when I ordered the case? I'm curious, because I am having this shipped to my Sister's house. If I need to give her money to pay any additional fees, I'll need to know how much.
 
random person said:
That was quick -- but it is gorgeous, isn't it????

Be aware that even with in-stock items, things can be delayed in customs. My in-stock Top was shipped immediately and then it sat in Argentina customs for an entire week before it left the country!

Still beats 45 days, though!
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How long was the customs delay for you?

According to FedEx, my case has been "in transit" from Buenos Aires since 08/15 at 2:30AM! I called FedEx and they're investigating what's up.
 
drchekhov said:
How long was the customs delay for you?

According to FedEx, my case has been "in transit" from Buenos Aires since 08/15 at 2:30AM! I called FedEx and they're investigating what's up.
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Aug 15, 2008 2:37 AM In transit BUENOS AIRES AR

same thing happen to me
 
justinreclicks said:
wish those were cheaper...i like their design tho
little expensive for me
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Vaja cases are the absolute best cases you can get for the iPhone! I had one for my 1st gen iPhone and I have one on the way for the 3G. Yes, they are expensive but, I am a firm believer in the old adage, "you get what you pay for." $107 U.S. delivered in my case.

I got the iVolution for 3G in dark blue with a gray stripe and the clip:

vaja.jpg


vaja2.jpg


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madonnasmanone said:
Would those living in the US need to pay any type of fee/tax on top of what I already paid when I ordered the case? I'm curious, because I am having this shipped to my Sister's house. If I need to give her money to pay any additional fees, I'll need to know how much.
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Does anyone have an answer to my question, above? Any information would be appreciated. Thanks.
 
madonnasmanone said:
Does anyone have an answer to my question, above? Any information would be appreciated. Thanks.
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I live in Canada, and I received the case without paying anything extra. I'm pretty sure I didn't even pay sales tax (was never asked to).

They mark the value of the case on the box...my $45 case was marked at like 27$ or something (the rest being their profit...so they say..)

I didn't have to pay duties and taxes, and I'm in Canada, the most anal country when it comes to this stuff. So being in the US I wouldn't worry too much.
 
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