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They are doing these in chunks. I have one that shipped and one that has not been charged but still shows 9/21 so all is good.
 
Ugh! Bank flagged the watch charge. Just clicked the link in the bank email to verify the charges and I’m currently on the line with verizon to get it re-run
 
Yeah me three. I mean the worst thing that could happen is we don’t get our phones until a few days. But that fact doesn’t prevent me from being irrationally freaked out.

Yeah I just wanted my phone on 9/21 as I leave to travel to the Philippines on 9/21 at 9PM EST and won't be back in USA for several weeks...uggg I really hope I get it lol
 
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I wonder why they declining all Apple Pay and why every flipping year I get decline and have to resubmit payment. I just don't understand why this process is so convoluted.
 
Well I got the dreaded Apple Pay Decline... last time I will every use Apple Pay for a preorder :(

Now my delivery date of the 21st is gone.

I wonder if it's because Verizon could not send you to your bank page to verify the charge? When I used my debit it card, VZW redirected me to a US Bank window where I had to verify with my last 6 digits of my SSN, and my debit card pin. After that I could complete my order on the VZW site.
 
How long until others have received the email allowing to update payment info once declined? Do you know?

Mine came in about a half hour after the declined charge or so. I filled it out. Now, here's hoping I actually get it on launch day...
 
anyone that ordered a Space Gray 64gb Xs Max, have you gotten charged? if so when and what time did you order?
 
Has anyone called after a Apple Pay decline to update payment prior to receiving the email?
I’ve heard mixed reviews about calling. Many state the rep says they have to cancel and reorder by doing it over the phone. I didn’t want to risk it. Updating via the email link was quick and easy.
 
I wonder if it's because Verizon could not send you to your bank page to verify the charge? When I used my debit it card, VZW redirected me to a US Bank window where I had to verify with my last 6 digits of my SSN, and my debit card pin. After that I could complete my order on the VZW site.

I don't know it's the first time I have preordered with Verizon. I always preorder with Apple use Apple Pay no problems and get my phone on launch day. I don't know what I was thinking...
 
I’ve heard mixed reviews about calling. Many state the rep says they have to cancel and reorder by doing it over the phone. I didn’t want to risk it. Updating via the email link was quick and easy.

FYI, it took about an hour and a half after the Apple Pay decline to get the email, but it came through and updated. Thanks.
 
Anyone have there phone ship from location code N833301? I ordered 2:57 am on preorder day and haven’t been charged yet. 64gb max silver. I’m leaving for a long vacation next week and I ordered super early to make sure I get it.. getting a bit nervous now

Same location code as you and just got charged an hour ago.
 
Did you do the installments? If so did you verify your spending limit prior to ordering both? Happened to me last year
No, I did not. Ive been on the phone for over an hour now. The only thing they said was it was canceled because I already had a payment plan. I told them all I had to pay was $95 to upgrade and I had agreed to that. Now they are trying to "figure it out".
 
I just got a text from Verizon:



Ummm, WTF?! I have ordered multiple phones from Verizon and never gotten a message like this. Also, why was the order JUST received today when I placed it on preorder day?
I just got the same message!! but i order mine on friday what the hell!?!
 
I think they’re having so,e issues with the communication with cc providers. My Amex was declined, and it’s the same one I use for my recurring payments. There’s fields in a credit card transactions that can be utilized, and if they had sent additional information it would have gone through. It’s probably a go-live glitch with the pre-order code. It happens.
 
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