According to several tweets by verizon customer service on twitter, only those upgrading will be allowed to order on the 3rd, not those paying full price.
http://twitter.com/VZWSupport
http://twitter.com/VZWSupport
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Verizon Confirms iPhone Launch for Existing Customers at 3 AM ET on February 3rd
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So im guessing since these are gonna be set to send with Fed EX 2nd day air and optionally next day air we should be getting ready to pay a big shipping fee...
oh no!
Just chatted with Verizon customer service. They said we (Verizon wireless customers) can pre-order the phone starting Feb 3rd but it's SHIP starting Feb 10 if it's in stock. no biggie there. Although I was siked to have a VZW iPhone before everyone else, oh well. But what really crushed me was that the 150MB plan won't be available for the iPhone or any other 3G smartphone on VZW. Meaning low-to-no data users such as I are screwed. It's either all or nothing 30$ a month or zip!
Just chatted with Verizon customer service. They said we (Verizon wireless customers) can pre-order the phone starting Feb 3rd but it's SHIP starting Feb 10 if it's in stock. no biggie there. Although I was siked to have a VZW iPhone before everyone else, oh well. But what really crushed me was that the 150MB plan won't be available for the iPhone or any other 3G smartphone on VZW. Meaning low-to-no data users such as I are screwed. It's either all or nothing 30$ a month or zip!
Another incorrect rambling from a low-tier CSR. I have been assured by a member of Corporate that indeed ANYONE who is an existing customer can pre-order on the 3rd - full retail or not.
The people who handle their social feed's generally aren't low level CSR's. I believe they're still in CS in general, but they operate normally from groups who solely post info that is "true" at the time (not to say policies may not change).
I know the company I work for has Social Media as part of a fairly high group and they only can post things that are validated from upper mgmt, or already part of an existing "white list" of topics.
So just order it at a more convenient time for you. Why do people always have to be first? It's marketing driven madness. And don't say "it will sell out". They'll be more.
Some people need to get a grip on reality. And don't get me started on those idiots that spend hours and hours queuing around the block for things. Whenever I see people on the news that have been waiting all night for a store to open, I genuinely feel sorry for these stupid people.
Fact of the matter of the matter though is the info posted on twitter is BLATANTLY false. So whoever is posting it is deinitely not going by any confirmed info or list. Verizon's CS in general has royally botched the entire pre-order. I had to take my questions directly to the Corporate office to get responses and the straight facts in regards to a number of issues. I also was apologized to profoundly by the gentleman for VZW Corporate for the mass of mis-information the reps are putting out there. It hasn't stopped though.
Well, here's another anecdotal chat session with a VZW agent I had this morning (1/31). The chat popped up during my logged-in session at verizonwireless.com, so I thought I might as well fire off a few questions. Please note that this was probably some Level 1 CSR who may or may not actually know what they're talking about. But if she is correct, then it means that we WILL be able to pre-order at full retail and Visual Voicemail WILL be an extra charge like their other smartphones. I'm not sure what she meant about the pre-orders shipping on the "original release date". And finally, I did not correct her spelling and gramatical errors.
***
Please hold for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience.
A Verizon Wireless online pre-sales specialist has joined the chat. You are now chatting with Niesha
Niesha: Hello. Thank you for visiting our chat service. May I help you with your order today?
Niesha: Good Morning. How are you?
You: I plan on getting the iPhone 4 and I got an e-mail invitation. But there seems to be some confusion regarding pre-orders on 2/3. Will I be able to pre-order the iPhone 4 at full retail price on 2/3?
Niesha: You could pre order the phone at full retail price or dicounted pricing if eligible for an upgrade.
You: Okay, so even though my current contract doesn't end until May, I can still pre-order the iPhone at full retail and replace my existing phone without changing my contract, right?
Niesha: Yes. That is correct and it would not affect your upgrade date or contract. What do you like about the iPhone?
You: Well, I had one last year on AT&T but switched to Verizon last summer. Now I am excited to have the same great phone on Verizon's network. And I'm glad you are still offering unlimited data.
Niesha: That is great. Unlimited data is a great thing to have especially if you use the internet alot like I do. What phone do you have now on Verizon?
Niesha: From what I have learned the ones on Verizon will have more antennas installed for better reception. The cases you have may not fit because some of the buttons are in a different position.
You: Right now, I have a Droid X and it's a fine phone. But I find Android to be glitchy and not as user-friendly. I have to reboot the phone more often than I'd like, and there are things about Android that just don't work right, IMO.
You: Yes, that will be nice if reception is better. That was one of the reasons I returned the iPhone 4 on AT&T. I have not had any reception issues since joining Verizon.
Niesha: Yeah I agree Verizon pretty much works everywhere but under water. I am sure you would like it. I have a Droid and I love it but I do understand what you mean as well with some of the apps.
You: Of course, the biggest question is whether you guys will get the new iPhone that comes out in June. That's why I'm buying at full retail now, so I will still be upgrade eligible after May. If a new one does come to Verizon in June, then I will sell the current one and use my upgrade to get the new one.
You: Oh, I have one more question. Do you know how Visual Voicemail will work on the iPhone? On AT&T, it was included. But on Verizon, usually it's an extra charge. I didn't know if that will be the same or not?
Niesha: That is a good plan. At this time we are not sure. We did not even know about this iPhone until it was released online.
You: Did you see my question about Visual Voicemail?
Niesha: It is an additional charge on Verizon. But you know there are apps that will allow you to have this feature for free like umail.
You: Yes, I plan on using Google Voice but I just wanted to double-check. Well, thank you for your time!
You: Oh, one more thing! lol
You: Do you know when pre-orders will ship? Will we get the phone before the normal 2/10 release date, or will they be held until then?
Niesha: The pre orders will ship on the original release date. So you would get them the following business day. It was a pleasure to help you with your quiestions on the iPhone. Is there anything else I can assit you with?
You: No, thank you.
Niesha: Please click on close to inform us of your chat experience and feel free to leave a comment so we can better assist you in the future. I hope you have a wonderful day and Thank you for choosing Verizon Wireless!
***
Please hold for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience.
A Verizon Wireless online pre-sales specialist has joined the chat. You are now chatting with Niesha
Niesha: Hello. Thank you for visiting our chat service. May I help you with your order today?
Niesha: Good Morning. How are you?
You: I plan on getting the iPhone 4 and I got an e-mail invitation. But there seems to be some confusion regarding pre-orders on 2/3. Will I be able to pre-order the iPhone 4 at full retail price on 2/3?
Niesha: You could pre order the phone at full retail price or dicounted pricing if eligible for an upgrade.
You: Okay, so even though my current contract doesn't end until May, I can still pre-order the iPhone at full retail and replace my existing phone without changing my contract, right?
Niesha: Yes. That is correct and it would not affect your upgrade date or contract. What do you like about the iPhone?
You: Well, I had one last year on AT&T but switched to Verizon last summer. Now I am excited to have the same great phone on Verizon's network. And I'm glad you are still offering unlimited data.
Niesha: That is great. Unlimited data is a great thing to have especially if you use the internet alot like I do. What phone do you have now on Verizon?
Niesha: From what I have learned the ones on Verizon will have more antennas installed for better reception. The cases you have may not fit because some of the buttons are in a different position.
You: Right now, I have a Droid X and it's a fine phone. But I find Android to be glitchy and not as user-friendly. I have to reboot the phone more often than I'd like, and there are things about Android that just don't work right, IMO.
You: Yes, that will be nice if reception is better. That was one of the reasons I returned the iPhone 4 on AT&T. I have not had any reception issues since joining Verizon.
Niesha: Yeah I agree Verizon pretty much works everywhere but under water. I am sure you would like it. I have a Droid and I love it but I do understand what you mean as well with some of the apps.
You: Of course, the biggest question is whether you guys will get the new iPhone that comes out in June. That's why I'm buying at full retail now, so I will still be upgrade eligible after May. If a new one does come to Verizon in June, then I will sell the current one and use my upgrade to get the new one.
You: Oh, I have one more question. Do you know how Visual Voicemail will work on the iPhone? On AT&T, it was included. But on Verizon, usually it's an extra charge. I didn't know if that will be the same or not?
Niesha: That is a good plan. At this time we are not sure. We did not even know about this iPhone until it was released online.
You: Did you see my question about Visual Voicemail?
Niesha: It is an additional charge on Verizon. But you know there are apps that will allow you to have this feature for free like umail.
You: Yes, I plan on using Google Voice but I just wanted to double-check. Well, thank you for your time!
You: Oh, one more thing! lol
You: Do you know when pre-orders will ship? Will we get the phone before the normal 2/10 release date, or will they be held until then?
Niesha: The pre orders will ship on the original release date. So you would get them the following business day. It was a pleasure to help you with your quiestions on the iPhone. Is there anything else I can assit you with?
You: No, thank you.
Niesha: Please click on close to inform us of your chat experience and feel free to leave a comment so we can better assist you in the future. I hope you have a wonderful day and Thank you for choosing Verizon Wireless!
lol so everyone who pre-orders will get it after the the 10th 
lol. ( i know its not true just find it funny)
lol. ( i know its not true just find it funny)lol so everyone who pre-orders will get it after the the 10th
I was told this morning by VZ CS that the pre-orders that are successfully placed will deliver on the 10th.
yeah i know thats why it was funny when she said you would get it after the 10th. when i think everyone has stated you would get on or before the 10th.
But if we Americans don't think of ourselves as "Americans" for fear of offending Mexicans, then what do we call ourselves? Mexicans got Mexicans. Canadians got Canadians. What's our alternative? USAians. UnitedStatesians? Redwhiteandblueians? Cowboyians?
Sorry -- it's our only option, and we're sticking with it!
Yeah -- I was just trying to be as absurd as the guy I was replying to for illustration purposes.
From @VZWSupport about 5 minutes ago:
"Yes you most certainly can purchase the iPhone 4 at Retail Price on 2/3/11 and also add that additional line."
So I think that earlier Tweet that everyone was referring to was actually a reply to someone who was asking about their upgrade date. Now we just need to know when the phones will actually ship! Right now, the word is "iPhone 4 orders will arrive on or before 2/10/2011". I really doubt we will get them sooner than the 10th.
"Yes you most certainly can purchase the iPhone 4 at Retail Price on 2/3/11 and also add that additional line."
So I think that earlier Tweet that everyone was referring to was actually a reply to someone who was asking about their upgrade date. Now we just need to know when the phones will actually ship! Right now, the word is "iPhone 4 orders will arrive on or before 2/10/2011". I really doubt we will get them sooner than the 10th.
They have updated their twitter page to show that yes you can pre-order at the full retail price. I also received a direct apology from the rep *OG for posting the incorrect info.
iPhone on Verizon this week, so if you buy one and you're struggling with your speed issues and not being able to talk on the phone and surf the internet on the safari app, i'll be doing both on my AT&T iPhone4! SPEED>RELIABILITY
you should call me to brag so that I will have to stop using the internet to take your call. Although I will be able to get right back to surfing since you will drop the call.
im not sure when that would be
verizon and apple are predicting a huge demand and you might not be able to get one until March if you miss out on the opening of sales on either the 3rd or 10th
iPhone on Verizon this week, so if you buy one and you're struggling with your speed issues and not being able to talk on the phone and surf the internet on the safari app, i'll be doing both on my AT&T iPhone4! SPEED>RELIABILITY
enjoying sitting on old software
Verizon users get 4.2.5 out of the box and that won't be released to AT&T users..you have to wait till 4.3 which could be still a few weeks off after the Verizon iPhone users
iPhone on Verizon this week, so if you buy one and you're struggling with your speed issues and not being able to talk on the phone and surf the internet on the safari app, i'll be doing both on my AT&T iPhone4! SPEED>RELIABILITY
LOL ... think about that when you need to call 911 or AAA in the middle of the night. Or the text from school that the kids will be let out early. I personally take reliability over speed any day. If ATT is good in your areas of travel, great. Some of us, not so much. Most pick their service based on coverage in their areas (work/home). Mine must work at home, at work and in between.
iPhone on Verizon this week, so if you buy one and you're struggling with your speed issues and not being able to talk on the phone and surf the internet on the safari app, i'll be doing both on my AT&T iPhone4! SPEED>RELIABILITY
You apparently did not see CNet's hands on with the VZW iPhone vs AT&T... It was much faster than AT&T. So it's not only faster but can actully make phone calls too! Big Red begins to squeeze AT&T into submission.
iPhone on Verizon this week, so if you buy one and you're struggling with your speed issues and not being able to talk on the phone and surf the internet on the safari app, i'll be doing both on my AT&T iPhone4! SPEED>RELIABILITY
Another person who's identity is tied to a cellular carrier. SO strange.
...and their identity is tied to having a half-eaten fruit on the back of their phone.
Makes those of us seem silly when we demand that a phone be able to make and receive telephone calls first and foremost. (AT&T is not in the running)
Can't wait to get my iPhone4 with verizon. I have had verizon for years about 5 now and I have always liked the service, replacement programs, insurance and phones. I am very happy now I get to use the iPhone since I love the iPad. I'm not too worried about simultaneous data I use my phone for calls primarily and text. Second for an iPod so it will work for me perfect. Getting close a few more days