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Same problem I have....can’t contact support either cause no account

Same here. My order status went from showing delivery October 23rd to Processing and showing no date after I had a "fraud" issue because they lost my ID scan. I verified that the issue was fixed. Today I've been getting passed around, but finally had a most unhelpful agent who told me it's showing preparing to ship, which is at least more than I can see. I was really hoping I could activate and port before my next billing cycle with AT&T.
 
Mine left Memphis at 1:30 PM today so I imagine it’ll land in the Tar Heel State in the wee hours tomorrow and be on a package car in the morning.
 
Wish mine was FedEx, they be delivering early in my area. UPS is a hit or miss. Hopefully by lunch time but I’m not banking in it. I feel like I’ve been extremely patient this time around.
 
Hadn’t had any update since the Shipped scan on 10/19 in Fresno, CA. Got a scan today that the package is in Louisville. Still on time for 10/23 delivery that will turn around and get returned on Monday at the store.

A part of me suspects the phone was never in CA and its was just Verizon’s way of making it inconvenient to cancel an order. The shipping notice was generated from their system as an order placed to be shipped when the phone arrived in Louisville later in the week.
 
Mine left Memphis at 1:30 PM today so I imagine it’ll land in the Tar Heel State in the wee hours tomorrow and be on a package car in the morning.
I guess the palmetto state will just have to keep waiting.... granted I could almost punt a football into your state. ;)
 
Same here. My order status went from showing delivery October 23rd to Processing and showing no date after I had a "fraud" issue because they lost my ID scan. I verified that the issue was fixed. Today I've been getting passed around, but finally had a most unhelpful agent who told me it's showing preparing to ship, which is at least more than I can see. I was really hoping I could activate and port before my next billing cycle with AT&T.
Same about the billing. right now it looks like I'll be paying both next month. and now Verizon's site is down for me.
 
Anyone else have the 11/18 deliver date? I believe the last time I preordered from Verizon my deliver date was pushed up like 2 weeks. Hopefully it happens this time.
 
Just got on Verizon site at midnight got a 12 pro ordered for curbside pickup tomorrow morning! Had to cancel Best Buy order tried saying 3-7 days for shipping.
I just got mine ordered for in-store pickup. No gold option at my store so I went with Graphite. Classic, so I'm not too unhappy. I just got the last Graphite too. Pacific Blue is still available though. I wonder if they will let me switch when I pick it up today.
 
What are the chances of being able to pick up in store today? Do they have extra stock or is it for preorder only? Verizon messed up my payment method and Best Buy is available for pickup on the 30th. I’d rather walk in store for one.
 
What are the chances of being able to pick up in store today? Do they have extra stock or is it for preorder only? Verizon messed up my payment method and Best Buy is available for pickup on the 30th. I’d rather walk in store for one.
Order on Verizon’s site now and ask for in store pickup. You’ll be able to see what they have in stock at that time.
 
Order on Verizon’s site now and ask for in store pickup. You’ll be able to see what they have in stock at that time.

On the Verizon app, it isn’t letting me update my line. Only lets me add a new line. Think it may still be an issue with that cancelled order.
 
Order on Verizon’s site now and ask for in store pickup. You’ll be able to see what they have in stock at that time.
I was hoping for that myself since my preorder got screwed with that payment issue but all of the stores near me have no 12 or 12 Pro inventory showing 😕
 
I guess the palmetto state will just have to keep waiting.... granted I could almost punt a football into your state. ;)
It made it into Charlotte this morning around 4 so if everything goes as usual it’ll be out for delivery around 8:30 or so. Now when he pulls in the driveway is anybody’s guess😜
 
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My order previously said a 10/30 delivery date and it shipped today with a delivery date of Monday per UPS. I had issues placing my order on 10/16 and it didn’t go through till after 9 am. I’m happy I don’t have to wait till next Friday.
ED30A477-3724-4619-B450-D17B971BD43F.jpeg
 
Ordered on preorder day.
Switching from T-Mobile
1 Gold Pro
2 Blue Pro
Website showed will be delivered on 10/23
Got confirmation email that will ship on 10/30
Got charged right away (still showing as pending on banks side, reflecting on my balance)
No movement at all.
View attachment 971200

UPDATE:
Got an email around 3am today to verify my email address (weird I had to do this twice) and thought I would check my order status for movement. Looks like it shipped yesterday and won’t have to wait a week for my phones! Yet to receive any email about tracking information yet but hoping they come in today!
0EFAECB4-09DC-4ACB-A174-9881AAA8233E.jpeg
 
I was hoping for that myself since my preorder got screwed with that payment issue but all of the stores near me have no 12 or 12 Pro inventory showing 😕
Oh no. I just barely got my order in on time. The graphite was out of stock after I placed my order.
[automerge]1603460090[/automerge]
Hm none are showing for store pickup near me.
That is odd. My store only had Graphite and Pacific Blue Pros available. I'm not sure about the regular 12. I didn't check those. I hope you are still able to get one. It might be worth going by the store to find out.
 
UPDATE:
Got an email around 3am today to verify my email address (weird I had to do this twice) and thought I would check my order status for movement. Looks like it shipped yesterday and won’t have to wait a week for my phones! Yet to receive any email about tracking information yet but hoping they come in today!
I hope this happens t me next week. I ordered on the 17th and currently have a shipment date of 11/4
 
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