Carrier Verizon iPhone 13/Mini/Pro/Pro Max Pre-Order & Delivery Thread

[Cricket2979]

Ups has officially lost both my phones. Apple says they’ll reship in 2-3 days, we shall see. It’s said it was on the truck Friday, Saturday and today but drive says it’s not. Good times.

That’s horrible

 

[nyfliiboy]

Mine stayed stuck like that for 2 days go on Verizon app & start chat & type order and it told me on there my expected ship date mine finally said shipped at 12:01am this morning but it’s been stuck saying label created ups hasn’t picked up the package yet

Im still waiting also. Still stuck on label created. Verizon customer support is terrible. They told me ups picked up my phone already which is definitely false.

 

[phinsup]

That’s horrible

Friday they said out for delivery, truck never showed. Saturday they said out for delivery, truck pulled up, guy rustled around in the back of the truck, then drove off. Today he was delivering another package so I caught him, tracked them on ups follow my delivery, asked about the other two packages, he said they aren’t on my truck, call ups. When I call ups they just keep saying they’ll be delivered soon, they’re on the truck lol

 

[phinsup]

I should have put this on the other thread not the Verizon thread. Sorry.

 

[Cricket2979]

Still just saying label created since 12:01am this is really getting frustrating 😡

 

[Goodeye]

Still just saying label created since 12:01am this is really getting frustrating 😡

Mine has said that since Saturday and still does.

 

[Cricket2979]

Mine has said that since Saturday and still does.

I don’t understand what’s going on

 

[nyfliiboy]

Verizon is pissing me off

 

[Cricket2979]

Verizon is pissing me off

What’s wrong?

 

[jdkurr]

Ordered 4 Pro Max phones on 9/20 all with 10/1 estimated delivery. No tracking on any of them.

 

[allenthebelly]

My two packages (I’m guessing one is iPhone since it requires signature and another should be trade in box) are still sitting at FedEx hub in Memphis (been there since Saturday) I’ll have some sleep and see if it moves overnight…

 

[Cricket2979]

Still saying label created ups hasn’t picked up the package wtf is going on 😡

 

[nyfliiboy]

Still saying label created ups hasn’t picked up the package wtf is going on 😡

Mine has finally been picked up. At 1am.

 

[Dominican]

iphone pro max graphite sold out no longer option to order ...

 

[hakr100]

Verizon says my phone is being shipped via UPS, BUT its locator app doesn’t recognize my order number. I did get a location number… D243601…anyone know what that means?

thanks!

 

[Cricket2979]

Mi
finally got picked up too at 12:26am delivery for tomorrow

 

[Goodeye]

Mine finally started moving after midnight and will be here today.

 

[Adamantium411]

I ordered mine from the Verizon store on the 24th, shipping to that store. It says shipping October 8th….

Anybody out there who did something similar and got it earlier?

 

[mlm17]

Still stuck at: We are preparing your order for shipment and we'll send you an email as soon as it ships.

 

[Roddly]

I ordered 2 13PM’s very late night on Sunday the 19th and there has been no status changes on either one of them since I ordered. The sierra blue has an oct. 1st expected ship and the silver an oct. 8th.

 

[Harlowgold1]

I have the XS Max and I was ready to upgrade. It's the notch that keeps me from making a purchase. I know that next year, Apple will have to address this (well maybe not!). I know Apple allows for an annual upgrade - Does Verizon have an annual upgrade program! Thanks!

 

[Goodeye]

I know Apple allows for an annual upgrade - Does Verizon have an annual upgrade program! Thanks!

Yes, kind of (depends if you're on 24 or 30 months so not quite annual) but once the phone is halfway paid off you can upgrade but have to return the phone you got to 50% paid off with, not a trade in.

 

[rmeadejr]

Yes, kind of (depends if you're on 24 or 30 months so not quite annual) but once the phone is halfway paid off you can upgrade but have to return the phone you got to 50% paid off with, not a trade in.

I’m on that program and I updated 2 iPhones that is over 50% paid off and Verizon is trying to tell me I don’t have to return them.I keep telling them I do. LMAO

 

[Goodeye]

I’m on that program and I updated 2 iPhones that is over 50% paid off and Verizon is trying to tell me I don’t have to return them.I keep telling them I do. LMAO

I assume it's phone customer support telling you that? I would return them to the store then. I did have one chat rep that urged me to return to the store rather than mailing them back stating that its a better way to do it to ensure there isn't any issues with it being damaged.

I was planning on that anyways but yeah good to hear from a support agent nonetheless

 

[rmeadejr]

I assume it's phone customer support telling you that? I would return them to the store then. I did have one chat rep that urged me to return to the store rather than mailing them back stating that its a better way to do it to ensure there isn't any issues with it being damaged.

I was planning on that anyways but yeah good to hear from a support agent nonetheless

Yeap it was a phone rep, we went to the local corporate Verizon store on Sunday and they said the same thing. I explained that isn’t possible we still owe money on them. He had no answers either, but told us if we don’t get the return info by Saturday to come back in. I’m getting a packing from ups today from Verizon, so I’m hoping that is the return stuff.