Well I guess I’m not getting my iPhone today, FedEx still no updates whatsoever, package sitting in Memphis 😔
Even then I would take that stuff to the store to show it's a return for sure and ask to do the return there. I'm not sure how I feel about doing returns via mail.Yeap it was a phone rep, we went to the local corporate Verizon store on Sunday and they said the same thing. I explained that isn’t possible we still owe money on them. He had no answers either, but told us if we don’t get the return info by Saturday to come back in. I’m getting a packing from ups today from Verizon, so I’m hoping that is the return stuff.
Yes they do.. upgrade every yearI have the XS Max and I was ready to upgrade. It's the notch that keeps me from making a purchase. I know that next year, Apple will have to address this (well maybe not!). I know Apple allows for an annual upgrade - Does Verizon have an annual upgrade program! Thanks!
I am bringing my trade-in to the store. I want a receipt showing I handed it over to Verizon. With the way shipping has been these days.....Even then I would take that stuff to the store to show it's a return for sure and ask to do the return there. I'm not sure how I feel about doing returns via mail.
This past Saturday, I went to my local verizon corporate store and placed an order for the 1tb Sierra Blue 13 pro max. I was given the expected ship date of October 15th. I won't be charged the taxes and fees until it ships. They said that as soon as I see the charges hit my card, I should call verizon customer support and get the tracking number. I wished that I could have set delivery to that store and just pick it up whenever they received it, but they were't allowing that. They gave me the return box and printed label for my Galaxy note 10+ trade-in, and they said I could also use the delivery box in which the iphone will be delivered to send the trade in to them.
I have the same date and no updates here so far.I ordered mine from the Verizon store on the 24th, shipping to that store. It says shipping October 8th….
Anybody out there who did something similar and got it earlier?
Was promised a September 24th delivery. Based on tracking, should hopefully be here tomorrow (Sept. 29th). I expected better...Just spoke with Verizon and they are telling me that my order is delayed for unknown reasons. The representative said it will hopefully ship soon.![]()
That’s good newsMy 10/1 order just went from 10/1 to “delivery date will be updated soon.” Can’t tell if it’s good news or bad news.
Same thing happened to me, when I contacted Verizon on the phone they were perplexed on how it happened. They sorted things out fairly quickly though. Also had an address issue this year which completely removed my apartment number, which seems to have happened to a few others here.Verizon strikes again, got my monthly bill and they charged me for my payoff amount on my old phone. I already paid it with a CC when I pre-ordered. Guess who gets to sit on the phone with them today.