Well I guess I’m not getting my iPhone today, FedEx still no updates whatsoever, package sitting in Memphis 😔
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Carrier Verizon iPhone 13/Mini/Pro/Pro Max Pre-Order & Delivery Thread
- Thread starter GloriousAndrew
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Even then I would take that stuff to the store to show it's a return for sure and ask to do the return there. I'm not sure how I feel about doing returns via mail.
I am bringing my trade-in to the store. I want a receipt showing I handed it over to Verizon. With the way shipping has been these days.....
This past Saturday, I went to my local verizon corporate store and placed an order for the 1tb Sierra Blue 13 pro max. I was given the expected ship date of October 15th. I won't be charged the taxes and fees until it ships. They said that as soon as I see the charges hit my card, I should call verizon customer support and get the tracking number. I wished that I could have set delivery to that store and just pick it up whenever they received it, but they were't allowing that. They gave me the return box and printed label for my Galaxy note 10+ trade-in, and they said I could also use the delivery box in which the iphone will be delivered to send the trade in to them.
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I can't believe how different it is store to store. I also did my original pre-order at a corporate store and the tax came up as being due on the spot (which Verizon then rejected as they packed the phone, which is a whole other story). I am still dealing with that mess, but as of yesterday I at least have a functioning (new) phone.
Ups lost both my phones, apple shows a reship of 10/28-11/4 Verizon shows 10/14. Thinking I should cancel the apple order and give Verizon a go, but after reading all this I think I’ll just wait on Allen hey good news my trade in boxes arrived today so that’s cool, they can taunt me for a month.
I don’t understand what’s going on my phone hasn’t moved from Oakland California since 5:18am this morning $ it’s 4:20pm here scheduled delivery is tomorrow I sure hope tomorrow is the day but it’s really starting to worry me
I ordered the Pro Max in Sierra Blue on 9/20 with a ship date of 10/1. The only update was when it switched to “will ship soon”. I spoke to someone on chat today because the auth to my card is still showing pending and he is now saying there’s a delay on this phone and it won’t even be shipped by 10/1 and he cannot give me a timeframe. He said it’s a “priority” but I’m beyond annoyed that there have been no updates saying there was any type of delay.
Was promised a September 24th delivery. Based on tracking, should hopefully be here tomorrow (Sept. 29th). I expected better...Just spoke with Verizon and they are telling me that my order is delayed for unknown reasons. The representative said it will hopefully ship soon.
Same thing happened to me, when I contacted Verizon on the phone they were perplexed on how it happened. They sorted things out fairly quickly though. Also had an address issue this year which completely removed my apartment number, which seems to have happened to a few others here.
Pretty disappointing to be honest, not sure what happened this year. I went through the same exact process last year with no issues at all. Thinking about using Apple next year for the whole process...
Finally got mine! Because verizon dropped my apt number, it ultimately got held at my local ups hub. The tracking number never updated to reflect that so it sat in limbo for a few days but a UPS rep was able to locate it and i just picked it up. Yeah!