Verizon iPhone 14 Pro Customers Reporting Cellular Connection Issues

[Devnul0]

Too much home office

More likely too much Apple only testing their devices in secret at Infinite Loop in ideal conditions with ideal cell "towers" to test against, and not in the real world where things may not behave ideally or to spec. The iPhone does not deal well with many real-world conditions, like being at the edge of service areas or being in airplane mode for several days continuously.

 

[rforno]

But but but this is the network America relies, on! Or so their incessant TV ads claim...

 

[austriak]

I have AT&T and I’ve noticed the same thing.

 

[Starv20]

Apple's hardware quality is nearing it's software quality, what an achievement. Unique hardware/software integration, right?

 

[Wags]

I’m sure Apple will say Verizon issue and Verizon says Apple.

 

[TheYayAreaLiving 🎗️]

I have a feeling eSim has alot to do with this. Oh well, all of these issues will be fixed via software updates.

 

[BeeeRick]

Haven't had any signal issues or dropped calls on my 14pm as of yet. Verizon service is always crap in my neighborhood so its not like I would notice anyways.

 

[ProfessionalFan]

Unlikely. I can swap SIM cards in 30 seconds or less.

Well unlikely for you. For me, it is a hassle having to remove the phone from a case, get out the SIM card tool to get the tray out and then swap cards and then put it back in the case. Doing it via settings is easier IMO but everyone does have an opinion.

 

[AppleTheorist]

I have the same problem but it is on the XR...

 

[diggy33]

I will add that my wife's iPhone 11 constantly had cellular connection issues around where we live, and particularly down one stretch of road. My iPhone 11 didnt have any issues, and usually would have 1 or 2 more bars for cellular status connection. Now, both of our 14 Pro Max devices have trouble in that same area, among others.

 

[nikster0029]

Same here. 5G is broken

 

[cardfan]

No issues here. Probably just user error.

 

[mallow]

Haven't noticed any 5G or connectivity issues on AT&T with a 14PM

 

[StuBeck]

I haven’t had any issues but in all honesty haven’t looked. I just assume that Verizon has crummy, inconsistent service everywhere so it’s all the same to me.

I wouldn't be surprised if many have issues because they went from a non-5G phone to a 5G phone. I have issues in the Charlotte area where I have 2 bars, but barely get any data service at all on a 13 Pro Max. I'm thinking of switching to TMobile because of this. 1-2 bars on 5G UW is essentially worthless, I'd rather be on LTE at that point.

 

[6787872]

its antenna gate all over again.

but in all seriousness, i wonder if its software related. people were having trouble calling me on my 12 mini after ios16. updating to 16.02 has solved it so far but just a thought

 

[tomtad]

Oh man here we go again! Free bumper cases anyone?

 

[nintendoway]

Happy to hear that MacRumors ran an article on this!! (I’m the writer of the lengthy Reddit thread mentioned haha)

Here’s to hoping this is even more of a spur for the issue to be resolved 🤞

 

[Charlesrfinal]

I am from NYC, my 13 Pro Max would lose all connection when switching from 5GUW to 5G. This dead time would be 20-30 seconds.

Didn’t start till July 2022.

My 14ProMax does the same thing. Only the dead time is (yes I’ve timed it), 14-19 seconds.

I thought this was a network issue the way the cell networks interact with the phones. Haven’t been tempted to go to T-Mo though as I do a lot of road trips and outside of NYC those I travel with on T-Mo tend to grumble about connection.

 

[DocMultimedia]

That would imply it is more of a Verizon issue than an iPhone 14 Pro issue. Interesting.

Yeah, when I saw this thread I was surprised they both complained to me last night. Glad I don't run a gigantic company. Lol

 

[nighthawk12]

Verizon service IMO has been on a decline the last few years. I am switching to AT&T next week.

 

[ProfessionalFan]

No issues here. Probably just user error.

I wouldn't go that far. It is entirely plausible that some people are having issues. Though it could be carrier related and not hardware related.

 

[AlphaGuitarist]

I am on Verizon in NYC and so far my reception has seemed better than when I was on my iPhone 12 Pro and no dropped calls. I wonder if this is a physical sim to esim issue? On my iPhone 12 Pro I was also using the esim. Maybe a carrier update will fix it.

That being said, I'm nervous the issue just hasn't presented itself to me yet. My return date is coming up.

I’m also in NYC, on Verizon with a 14 Pro. No issues. In fact, I’m now getting 5G UW in a couple of areas where I wasn’t getting it with the 13 Pro.

 

[ProfessionalFan]

Verizon service IMO has been on a decline the last few years. I am switching to AT&T next week.

I hear AT&T people say the same thing in reverse though

 

[adamjackson]

Guess I've been lucky, new AirPods, ultra and 14 Pro max and haven't had any issues yet with any of them.

well, that's not true. BackTrack on Apple Watch Ultra wasn't working. Turns out disabling location services for the iPhone Compass App in privacy was keeping the back track feature on watch from working. No online guide about that but it was self-imposed, not a bug.

 

[ProfessionalFan]

Glad I don't run a gigantic company.

Ha I wish I did