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Verizon iPhone 14 Pro Customers Reporting Cellular Connection Issues

Just to add another data point. I do believe it is Verizon. I have Verizon and T-Mo eSIM active in my 14 Pro. Moving from a 12Pro with Verizon physical and T-Mo eSIM. Verizon has always been a bit... fickle. Testing from home today:

Verizon: 10.7 down; 1.59 up
T-Mo: 518.0 down; 4.77 up
 
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I had this happening to me last Friday. Glad to see I’m not alone…

So far so good, today.
 
MacRumors said:


iPhone 14 Pro customers on the Verizon network in the U.S. are reporting issues with slow and unreliable 5G cellular connections and calls randomly dropping.

iPhone-14-Pros-in-Hand-Black-Background-Feature.jpg

Several threads on Reddit (1,2,3) and the MacRumors forums chronicle issues faced by Verizon customers and Apple's latest iPhone. According to user reports, signal strength on the iPhone 14 Pro is unreliable and weak, while other phones, such as last year's iPhone 13, show no issues.
In a lengthy Reddit thread, a user reports that they're experiencing slow 5G speeds on the iPhone 14 Pro on the Verizon network, with at least 100 other comments reporting similar issues.
Customers have reportedly spent hours over the phone with Verizon customer support and have yet not addressed the issue. Some users have even taken drastic measures to completely restore their iPhones and try the latest iOS 16.1 beta, but have so far been unable to find a solution to the issue.
As a result of the inconsistent signal, users are also reporting that calls sometimes are randomly dropped on iPhone 14 models. MacRumors has reached out to Apple and Verizon for comment.

Article Link: Verizon iPhone 14 Pro Customers Reporting Cellular Connection Issues
Click to expand...
I can confirm having cellular issues with my Verizon iPhone 14 Pro Max. Though, my issue is also with LTE. At the moment, I have 3 bars of LTE. I can’t load any data off cellular; websites, as well as, other apps. I can make calls over cellular and that works. I tried restarting my phone and that did not fix the issue. I am on the latest update iOS 16.0.2. I was reading this article before realizing I even had this issue (due to being on wifi most of the time).
 
mthomas184 said:
Hows it a bit of a hassle? You dont have to use a sim removal tool. You can use a paperclip, push pin, staple, nail etc. Or are those a hassle to get too?
Click to expand...
Have fun with that. My world is paperless and I don’t work in construction, so I have none of the items you mentioned on my person at any given time, and even if I did manage to find some stapled papers, I am not going to look like a crackhead unbending the staple to remove it and bend it into a makeshift SIM removal tool. No thanks, I’ll just tap on a link to install an eSIM. 🤣 Connect to WiFi if you are without cellular. Life goes on.
 
I use Visible (which uses Verizon’s network) and coming from my iPhone X my network connection is easily 3 times as reliable (number of times in a day I would lose signal) and 5+ times faster. My only issue was setting up the dang eSIM to begin with. I guess I’m one of the lucky ones?
 
Same thing happening to me, used to have full bars at home and work locations, and now it dropped to 1-2 bars. WhatsApp takes a long time to connect in 4G, had to switch to 3G to get full bars and a stable connection. Already tried resetting network settings, but no luck so far.

The funny thing is that I still have the iPhone 11 Pro Max and live in Brazil, my carrier is called Vivo. It must be software related, since it started after upgrading to iOS 16 exactly two weeks ago.
 
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Just go into cellular settings and turn off 5G and only use LTE instead with Verizon. Their 5G network is half baked and this issue has been occurring for a few years. I had the same issue with my 12 Pro, and finally just turned off 5G and switched voice and data to LTE. This is not a new issue.
 
My wife has noted this. I told her it was the other people but turns out I was wrong.

WTH is going on at Apple this year? I've got the AirPods Pro 2 issues of paused music/videos.

This has turned into a low quality launch year.
 
5G has always been terrible. Since iPhone 12, it has never worked. I've just kept it turned off. I was hoping this phone would work better but its the same.
 
ProfessionalFan said:
Because every release was perfect before WFH became a big thing, right?

You really think people can WFH and not actually do the work? They'd be fired.

The WFH bias is so funny because it falls apart easy with those 2 things.
Click to expand...
Exactly some people thrive in WFH because they can focus better. I could never do it cause I'd get distracted too easily
 
chrono1081 said:
Nope. Work from home has zero bearing on performance. That’s just propaganda spread by anti-wfh articles.

Most places, mine included have the metrics to back up the fact we get significantly more and better work done from home. The only people who don’t are the people who never really did anything to begin with.
Click to expand...
100% agree and remind everyone of the fact that in 2008 full time work from home at Apple was a pipe dream and the iPhone 3G launch was an unmitigated disaster.

They haven’t outdone themselves yet as that was the worst product release ever…. Apple launched the phone, the OS Upgrade, App Store, MobileMe and all failed pretty badly in only :30 after opening in the Eastern time zone…. And didn’t recover anywhere else.

AT&T Activation went down, Apple ID, iTunes Activation, and MobileMe 5XX’d all day… even Apple POS couldn’t ring up devices… After 14 hours of trying to activate and ring up my first customer, I just gave them the iPhones for free and told them “good luck, we did our best.”

Until your phone number halfway ports from your old carrier to your iPhone 3G that cannot activate until connected to a service that is offline for the entire day (Needs iTunes Activation via USB) and you have no phone at all after a day at the Apple Store, we can be sure that things today are not so bad.

Work from home is fine.
 
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Interestingly, I have an iPhone 13 Pro Max on Verizon with eSIM (like all 14 PMs). For the first couple weeks I had terrible reception at home, which admittedly is in a poor reception area. I also had trouble using the phone with WiFi calling. A family member with an iPhone 13 with physical SIM card and on same plan had no such problems. I had a similar situation after a recent iOS upgrade, and once again, the issue resolved after about two weeks. Wondering if the issue lies with the eSIM since my 13 PM experience sounds just like what people are reporting with the 14 PM. My understanding was that the eSIM was only used for some 13 PMs sold directly by Apple, whereas all 14 PMs use eSIM.
 
compwiz1202 said:
Exactly some people thrive in WFH because they can focus better.
Click to expand...

This is the big one for me. Before I was in an open office with a white noise generator above my head surrounded by project management types who were loud and on the phone all day. This was a horrible environment for a software developer. I always felt like people were watching over my shoulder and with the noise I couldn't concentrate in order to think through the problems I needed to think through.

WFH was a Godsend and I pushed out code faster and better than I ever did in my life because I could concentrate.
 
And the reason to took us a week and a half to hear about this is..... no one under the age of 35 uses cell phones for voice calls (except when Mom calls them).

I have a poor sample size: exactly one outgoing call in the ~ 10 days I've had my 14 Pro, and it was only 4 minutes long. FWIW, it was fine, and I never get more than two bars on the top floor of my house (was the same on my XS). DMV area.
 
As a longstanding iPhone user and Verizon customer who upgrades most years (not this year however), this doesn't surprise me at all. I've had similar issues with Verizon numerous times when a new iPhone is released. I can't remember if it was iPhone 7 or 8, but it kept losing network connectivity altogether when it was first launched. You could go from full bars to 'no service' seconds later. There was a giant thread about it here on MacRumors and it took ~2 months to fully fix the issue for everyone. The problem only existed for Verizon users.

Then again ~3 years ago (iPhone 11 maybe) I had numerous issues with dropped calls shortly after launch. Eventually, the problems got ironed out.

It's as if Apple and Verizon do not test their new models on Verizon's network prior to launch which makes zero sense to me.
 
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I have T-Mobile and I have this issue even with WiFi on. Happens mostly overnight, I will have no data connectivity even if I turn off Wifi and the phone shows cellular data 5G or 4G. Have to power cycle the phone to get data connectivity back.
 
MacRumors said:


iPhone 14 Pro customers on the Verizon network in the U.S. are reporting issues with slow and unreliable 5G cellular connections and calls randomly dropping.

iPhone-14-Pros-in-Hand-Black-Background-Feature.jpg

Several threads on Reddit (1,2,3) and the MacRumors forums chronicle issues faced by Verizon customers and Apple's latest iPhone. According to user reports, signal strength on the iPhone 14 Pro is unreliable and weak, while other phones, such as last year's iPhone 13, show no issues.
In a lengthy Reddit thread, a user reports that they're experiencing slow 5G speeds on the iPhone 14 Pro on the Verizon network, with at least 100 other comments reporting similar issues.
Customers have reportedly spent hours over the phone with Verizon customer support and have yet not addressed the issue. Some users have even taken drastic measures to completely restore their iPhones and try the latest iOS 16.1 beta, but have so far been unable to find a solution to the issue.
As a result of the inconsistent signal, users are also reporting that calls sometimes are randomly dropped on iPhone 14 models. MacRumors has reached out to Apple and Verizon for comment.

Article Link: Verizon iPhone 14 Pro Customers Reporting Cellular Connection Issues
Click to expand...
Taking my iPhone 14 Pro Max back tomorrow. I am a Verizon customer and I work from home. I can’t afford to miss constant calls. This new phone sits at 1 bar or displays SOS most of the day. I live in a suburb of Denver. Not like I live in the country. Usually it was three bars. Jumped the gun and was early adaptor. I learned my lesson. Too much time being spent on camera and not enough on the basics. A phone needs to connect. 13. Here I come
 
That quote in the story could have been directly from me it's so spot on. No problems with Verizon data on my iPhone 13 Pro but immediate issues on my 14 Pro. Happening so often I was even able to capture multiple screen recordings of it in progress.

Goes from full signal to zero. SOS mode. Then cycles through different cellular data modes and regains full signal. Usually over a 10-20 second period. Happened twice in three minutes the other night.

Tried the usual stuff.. Restarting phone, resetting network settings, a full wipe and restore. Guess we'll just wait to hear more.
 
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Where we live (Southeast Texas), I have had issues with 5G on Verizon from the get-go. Every 5G iPhone up to and including my iPhone 14 Pro, have issues with 5G data, irrespective of the number of bars. The solution has been to drop down to LTE, and everything works fine. I have also noticed that with my former iPhone Pro Max and my current 14 Pro, when 5G C-band (5GUW in interface) is available, it works fine too. My thought was this is caused by network congestion. When something on Verizon's end gets swamped, packets start to drop. Because I only had this issues in places with lots of people. Just my $0.01 (due to inflation, it opinions are only worth a penny now).
 
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