Dear Valued Customer,
Thank you for contacting Verizon Wireless. We have received your pre-order # ************and it is in line to be completed. Once the order is completed you will receive a completion email with the tracking number once available. You will not be billed for the device until it has shipped. Depending on when the iPhone 5 was purchased on 9/14, the delivery date range is between 9/21 and 9/28 per our current shipping schedule. I apologize for any inconvenience.
For further questions regarding your order, please reply to this email or call 866-338-7390 Monday-Friday 8am-9pm or Saturday 8am-5pm EST.
Thank you for choosing Verizon Wireless. We appreciate your business.
Sincerely,
Dave
Verizon Wireless
Internet Orders Team
866-338-7390
Oh boy.
So when did you order it?