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Dear Valued Customer,



Thank you for contacting Verizon Wireless. We have received your pre-order # ************and it is in line to be completed. Once the order is completed you will receive a completion email with the tracking number once available. You will not be billed for the device until it has shipped. Depending on when the iPhone 5 was purchased on 9/14, the delivery date range is between 9/21 and 9/28 per our current shipping schedule. I apologize for any inconvenience.



For further questions regarding your order, please reply to this email or call 866-338-7390 Monday-Friday 8am-9pm or Saturday 8am-5pm EST.



Thank you for choosing Verizon Wireless. We appreciate your business.



Sincerely,



Dave

Verizon Wireless

Internet Orders Team

866-338-7390

Oh boy.

So when did you order it?
 
I ordered 2 phones and only one confirmation email, one tracking number, etc. You should be fine.

update: just got 2 emails from verizon each email showing one of the phone numbers and giving the same tracking number for both phones. so again, one tracking number for multiple phones is possible.
 
yes got it in an email this morning. nothing since.

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yes got this in an email this morning
 
People with West Chester shipments (Location #D772101). Can you please give me your order #? Or at least the first two digits?

I am 67xxx.... just trying to see where I am in line.
 
update: just got 2 emails from verizon each email showing one of the phone numbers and giving the same tracking number for both phones. so again, one tracking number for multiple phones is possible.

How long was it between the two emails? I'm almost at 12 hours right now and now 2nd/3rd emails yet. I'm pretty sure all my phones are gonna be under the same tracking # since that seems to be the trend, but just won't know for sure till I get the other emails. Also, what size/color was the phone in the 2nd email you got?
 
yay i just got my tracking number.. but I am not one of the lucky ones, i have delivery on 9/21 before 3pm...
 
Im not sure that is true. I ordered mine at 10:30 and my arrival date on confirmation email says 9/21. I think a lot of others say that as well. Verizon will be in for a world of hurt if they put the wrong arrival date on 100's of thousands of peoples emails.

I'm with you! I ordered mine after 1pm Arizona time and my confirmation email says deliver by: 9/21. I also track it online and it says expected ship date 9/21.
 
ugh this thread makes me so jealous!! i'm a new customer to verizon and my mom wanted to get the iPhone 4S from apple.com for the $99, so I had to wait until her phone got here to activate it so we had a MyVerizon account to order my iPhone 5 from. It didn't get here until around noon EDT Friday :( I got my order confirmation saying the expected delivery date was 9/26. The order tracking page says it's still processing :( seeing you all debate over whether your phone will be here before 3pm on Friday is killing me, knowing mine wont get here until 4 days later lol :p
 
Unrelated to shipping notifications, is anyone planning on jailbreaking their iPhones after getting them? Coming from Android, I really need the shortcut buttons in the notification window to toggle wifi, bluetooth, etc. (which I did to my iPod Touch a few weeks ago).
 
not sure where I am in line in South Carolina

Order Summary:
Preorder Confirmation: 957
Order Number: 157
Order Location: 145
Deliver By: 09/21/2012
 
:-(

I ordered an iPhone 5 32g white from Verizon around 2:45 cst. I got the confirmation email with the preorder #.

"Order Summary:
Preorder Confirmation: 922072580xxxxxxx
Order Number: 39xxxxx
Order Location: M722xxx
Deliver By: 09/21/2012"

When I checked order status on Friday afternoon, it said it had been received, was being processed and the ship date was 9/21.

On Monday, I got an email from AmEx about a possible fradulant charge to Verizon for the phone. I confirmed that it was a valid purchase.

On Monday evening, my ship date changed to October 5.

This morning (Tuesday), I checked the status and I got this message:


"We received your order and it is in process.
Payment not taken yet.
Expected Ship Date: Not available at this time."

I am pissed. What is going on???:confused: :mad:
 
People with West Chester shipments (Location #D772101). Can you please give me your order #? Or at least the first two digits?

I am 67xxx.... just trying to see where I am in line.

I am 16xxx. The tracking just went live about an hour ago.
 
I am in California and ordered around 830am on the the 14th, still sitting at "we have received your order and its processing." No charge on my card yet either...
 
Thanks. I probably should have mentioned that I ordered 3 phones. (2) black 16gb and 1 black 64gb. Order was placed at about 3:05am (EST), rec'd confirmation email from VZW at about 3:15.
 
Maybe I'm one of the lucky ones?

cuHct.png
 
I ordered an iPhone 5 32g white from Verizon around 2:45 cst. I got the confirmation email with the preorder #.

"Order Summary:
Preorder Confirmation: 922072580xxxxxxx
Order Number: 39xxxxx
Order Location: M722xxx
Deliver By: 09/21/2012"

When I checked order status on Friday afternoon, it said it had been received, was being processed and the ship date was 9/21.

On Monday, I got an email from AmEx about a possible fradulant charge to Verizon for the phone. I confirmed that it was a valid purchase.

On Monday evening, my ship date changed to October 5.

This morning (Tuesday), I checked the status and I got this message:


"We received your order and it is in process.
Payment not taken yet.
Expected Ship Date: Not available at this time."

I am pissed. What is going on???:confused: :mad:

This is the same exact thing that's happening to me. My card didn't get charged until this morning.
 
Unrelated to shipping notifications, is anyone planning on jailbreaking their iPhones after getting them? Coming from Android, I really need the shortcut buttons in the notification window to toggle wifi, bluetooth, etc. (which I did to my iPod Touch a few weeks ago).

I'm planning to but with the A6 chip I think it might be a few months before a viable untethered jailbreak is available.
 
ugh this thread makes me so jealous!! i'm a new customer to verizon and my mom wanted to get the iPhone 4S from apple.com for the $99, so I had to wait until her phone got here to activate it so we had a MyVerizon account to order my iPhone 5 from. It didn't get here until around noon EDT Friday :( I got my order confirmation saying the expected delivery date was 9/26. The order tracking page says it's still processing :( seeing you all debate over whether your phone will be here before 3pm on Friday is killing me, knowing mine wont get here until 4 days later lol :p

Not cool I ordered at 11am, I hope they bump the 9/26 people to launch day because there doesn't appear to be too many of us...
 
This is the same exact thing that's happening to me. My card didn't get charged until this morning.

Exact same thing here. I called them and was told most ppl w/AMEX had this problem and that it hasn't delayed shipping. I was told my order was charged and will be arriving by 9/21.
 
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