I'm still in the same boat as you and just called the internet sales department, the girl told me that everything was ok and that I was just "waiting in the system", that I was going to receive the tracking info email soon. Honestly, I'm also starting to lose hope as well. We'll see.
They have until 10:30 AM tomorrow to get it out the door and you'll receive it on Friday. There have been no indications that Verizon won't be able to deliver all the orders marked 9/21 on 9/21. I wouldn't worry until tomorrow afternoon.