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Anyone know how to find VZW.com order tracking number by reference on UPS or FedEx? I tied UPS with my order number and it's for a package delivered 8/30, which can't be right.
 
I am in D772101 with no changes. My order confirmation came in at 3:19am ET.

I also have d772101 and no Cc charge and Verizon says "order has been received and it is in process" and ships the 21st. Ordered at 3:50am on the 14th.

Not worried. Like others have said, card should be charged when it ships.
 
1. rec email stating that I need to call to approve deposit to add new line
2. call and approve
3. date slips to 10/5 from 9/21, status says "sent for processing, payment not taken yet" no auth on card
4. call cust service back, says she can take the payment, doesn't think my place in the order queue would be changed due to deposit approval. Takes payment, I see the auth show up on my card.
5. check status, 10/5 is gone, now says ship date not available. Still says "payment not taken yet" even though it has been charged.


Anyone else in a similar boat? Usually my need to have my gadgets on day one is mostly superficial, but this time if it slips into October my deal to sell my old phones to gazelle is borked. Should I call that number..

Exactly the same. I am just going to hang tight at the moment. Argh....
 
Reached internet sales after 25 minutes on hold. The guy was very respectful and handled my barrage of questions nicely.

I specifically asked about the bump to 10/5 and the VZW customer service stating that since my card had to be run again I'd get a later ship date. He explained that just because the card initially declined you don't lose your spot. Once you call to confirm your info and Verizon is able to successfully authorize your CC then your spot in line is maintained, regardless of what other departments are saying.

Since I'd already given my info to the customer service dept I asked the Internet Sales rep if I could cancel that order, he said it's still one in the same (the order# CS provided me is the SAME as my original order, stupid me for not noticing). That seemed to further confirm you don't lose your spot in line... rather other departments don't understand how it works and are just going by what's on their screen. Internet sales has access to a separate ordering system (Internet sales) that CS does not.

All that said, I'll still feel better when my shipping date goes back to 9/21 (currently blank).
 
You guys need to relax. If your card has been charged, you have a receipt, and your email said 9/21, you're getting it 9/21 or earlier. No need to bombard VZW with stupid calls. Just relax, and go do something rather than freak out about the littlest detail not changing in your order status. What are you going to do with the tracking number tonight? Declare love to it? You can wait.

+1 - agreed.

Yet, admittedly, here I am, reading the latest updates to the thread on a regular basis. :D
 
Unrelated to anything, we've added almost 27 pages to this thread just today. 20 pages in the last 2 hours.
 
Just got charged and status changed to sent for processing. D772101. iPhone 5 32 gb white and 32 gb black
 
Order status changed about a minute ago to "Your order has been sent for processing." Expected ship date is blank. My debit card was just charged. I never received a pre-auth charge. Again, I used my debit card and DID NOT receive a pre-auth charge.
 
You guys need to relax. If your card has been charged, you have a receipt, and your email said 9/21, you're getting it 9/21 or earlier. No need to bombard VZW with stupid calls. Just relax, and go do something rather than freak out about the littlest detail not changing in your order status. What are you going to do with the tracking number tonight? Declare love to it? You can wait.

AGREED!!! Relax people its just a phone. Getting in 5 minutes earlier than everyone else or getting it 5 days later is of no importance! Chill out, leave VZW and Apple alone, and go find something more constructive to do. It will get there when it gets there. I can only imagine the calls FedEx has to deal with on Friday from people when the phone isn't at their door by lunch time. Getting a new toy is fun, but its not the end of the world. I can see the posts on Friday... I got mine at 830am... I got mine at 8:29 and 24 seconds, I got mine at 8:29 and 19 seconds...... WHY DOES IT MATTER? Use this time your hitting refresh every 11 seconds on your order status to go for a walk or to the gym. I am happy I get a new phone on Friday, but even if the package is late so be it. It happens :)
 
I have a quick question for whomever is generous enough to provide an answer.

I currently have a verizon account with my wife and I. My WIFE is the one with the upgrade eligibility. However, I want to activate the phone on MY line..not hers.

However, when I went to preorder the iphone on the website I had to select my wife's phone line because it was the only one eligible for the discounted price and I'll be damned if I pay 600 dollars for a phone.

Will this be a problem? Is the device somehow attached to my wife's line? Will I still be able to just activate it on my line like I used to be able to?

Thank you for whoever answers my question.

I did the exact same thing with my 4S. Activated it using my number. No problems at all.
 
You guys had your card charged over the phone?

Do you have a receipt on your verizon account? I don't. The paranoid person in me says that payment won't correctly be associated and when they try to run it again there won't be enough on the card.

Yup, over the phone. I'm a new customer (switching from AT&T), but got an email immediately after the charge went thru.
 
I just finished my preorder at vzw.com

$802.49 for the 32GB iPhone 5 in white.
It says it let me keep my current plan + unlimited data.
Fingers crossed they aren't lying.


WTF? Unlimited data is worth the $500 premium? Verizon could all of a sudden start throttling people after so many gigs if they wanted and because your not under contract your going to have to deal with it.
 
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