See, I had reps telling me to call BEFORE turning on the phone and they can switch the numbers on the sim before it's activated. That's what I'm talking about, I keep getting different responses. Another said I could even do it online before turning it on. The issue is the nano-sims, as iphone 5 is the only phone that uses them. How mad will people be if they have a phone and are unable to get a new sim???
Call in before you turn it on as the rep said instead of following activatuon instructions in box. Tell them u wanna activate under your number and all is good.