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I know this is far from usual for a device and may not make much sense to do because of that, but wouldn't a super detailed order tracking application be nice for obsessives such as ourselves?

verizon employee mike has approved your order, sent to Ken, who has pulled your order from inventory and packaged it..

haha
 
Deliver BY 09/21/12 was on the conformation page (took a screenshot that night)

now on VZ site I get 21st is the expected ship date.

VZ can't keep promises. Should I call and express my indignation?

Nah, that is normal, you should still get it on Friday.
 
Deliver BY 09/21/12 was on the conformation page (took a screenshot that night)

now on VZ site I get 21st is the expected ship date.

VZ can't keep promises. Should I call and express my indignation?

It's the same thing, just worded poorly, us that have tracking numbers said the same thing, but now we have tracking numbers from fedex saying it will be delivered on 9/21.
 
I ordered around the same time, I'm in wisco too and have everything, tracking etc

Crap! I guess it's because of my CC card being denied the first time through - at least the Rep at Verizon said I'm still good for Friday. Maybe they just haven't updated mine yet?
 
Woke up to still "processing", then refreshed and I'm shipped, tracking number and all.
 

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Anyone from Chicago with location W327701 have any action on there order? I ordered at 830 CST.

I have that same location code W327701 and I am in Lansing MI. Ordered 32GB Black by phone from Verizon 800 number the 14th at approx 7:00 AM. Order status shows Ship By 9/21. My AMEX card has not been charged.
 
Deliver BY 09/21/12 was on the conformation page (took a screenshot that night)

now on VZ site I get 21st is the expected ship date.

VZ can't keep promises. Should I call and express my indignation?

This is addressed 100 times in this thread, and it happened last year with the 4S...you will get it Friday. For some reason they just don't phrase it correctly on the site.
 
Deliver BY 09/21/12 was on the conformation page (took a screenshot that night)

now on VZ site I get 21st is the expected ship date.

VZ can't keep promises. Should I call and express my indignation?

I would. As long as you have the email saying "deliver BY 9/21/12, Verizon can't go and switch gears on you at the last minute.


But they are doing their best at finding every reason to NOT get you your phone.

- saying your card is declined
- Not charging your card for DAYS [I ordered Friday at 8am.. yet to get a tracking #]


I've made sure to bug verizon customer service reps and have them NOTE on my account it says delivered BY 9/21/12. They are saying they should ship out on Wednesday, justifying two days shipment.. but still.. promises should be kept. Not changed. Printscreen & save all documents. Hoard.
 
Deliver BY 09/21/12 was on the conformation page (took a screenshot that night)

now on VZ site I get 21st is the expected ship date.

VZ can't keep promises. Should I call and express my indignation?

First, if you had read the first 80 pages of this thread you would know this is normal.

Second, you posted your phone number.
 
People who had been charged but saw no receipt or delivery status updates..

sometime in the last 5 minutes my situation went from that to shipped..keep on refreshing!
 
Crap! I guess it's because of my CC card being denied the first time through - at least the Rep at Verizon said I'm still good for Friday. Maybe they just haven't updated mine yet?

Yeah I'm sure it hasnt updated yet
 
Deliver BY 09/21/12 was on the conformation page (took a screenshot that night)

now on VZ site I get 21st is the expected ship date.

VZ can't keep promises. Should I call and express my indignation?

85 pages of these questions and we are still getting them! haha
 
Thinking logically...

I'm betting VZW is processing based on order number. This am ive noticed the mid fives digits are getting shipment notifications so I'd imagine that by later this evening and tomorrow those of us in the low six digits will get our notifications.

Whew...actually typing that rather than just saying it to myself over and over again might help me relax...for an hr, maybe.
 
Just woke up and checked my order status.
It says phone has shipped and expected ship date is 9/20/2012!
They also gave me a FedEx tracking number.
 
I could've sworn that when I completed the checkout process at Verizon I ended up at a screen that didn't display an order number, but according to you guys it seems like I'm just insane/blind and didn't see it. I still haven't received any confirmation email but I do have the $1 preauthorization charge. I've contacted Verizon via email to look up the number for me.

I'm basically flying blind. Pretty nerve-wracking.
 
I know this is far from usual for a device and may not make much sense to do because of that, but wouldn't a super detailed order tracking application be nice for obsessives such as ourselves?

verizon employee mike has approved your order, sent to Ken, who has pulled your order from inventory and packaged it..

haha

FedEx has left the store with your pizza.
 
I could've sworn that when I completed the checkout process at Verizon I ended up at a screen that didn't display an order number, but according to you guys it seems like I'm just insane/blind and didn't see it. I still haven't received any confirmation email but I do have the $1 preauthorization charge. I've contacted Verizon via email to look up the number for me.

I'm basically flying blind. Pretty nerve-wracking.


Why not just call them/chat with them & ask?

----------

Is this normal?

On the main tracking page:

and on the iPhone pre-order tracking page:


Yes. The next step will be to receive an e-mail confirmation and tracking info. Your order is progressing normally.
 
For anyone who is showing a delivery date today, call Verizon ASAP, they have shipped out at least 1 4S by mistake.
 
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