Happened to me in Apple maps it showed no service until I was clear to another cell tower
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Verizon iPhone 7 Users Afflicted With LTE Connectivity Problems
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Happened to me in Apple maps it showed no service until I was clear to another cell tower
Exact same issue here - Matte Black iPhone 7 Plus, 256GB on Verizon, unlocked full-price. I first noticed on a road trip running waze. Would get no service -> 1x -> 3G, even in urban areas...
As others have noted I was losing GPS signal at the same time - the car would stop moving in Waze.
Toggling airplane mode for a few seconds was the only quick fix - and it would very frequently reoccur.
I'm about a week into the device. I REALLY hope this isn't a hardware issue - this is NOT a "dozens of people" problem - it is quite widespread.
As others have noted I was losing GPS signal at the same time - the car would stop moving in Waze.
Toggling airplane mode for a few seconds was the only quick fix - and it would very frequently reoccur.
I'm about a week into the device. I REALLY hope this isn't a hardware issue - this is NOT a "dozens of people" problem - it is quite widespread.
I've always had these issues with Verizon and LTE. With my 5, 6 and 6S. Its like the iPhone loses the LTE connection and then drops to 3G or even 1x (2G). The only way to get an LTE signal back, is to wait several minutes OR to flip on Airplane mode, then flip it off. Now that VZW has finally forced me off my 6 year old unlimited data plan by raising the price by $20 when the contract expired last month.. and then not allowing me to qualify for the $650 iPhone 6s trade-in credit, unless I chose a new plan.. Im finally free to choose what network works best for me.
Sometimes you have to be careful what you ask for.. because you just might get it. And because I've finally given up my precious Verizon UDP, now I have ZERO reason to stick with Verizon's horrible service in the Washington DC area. Even better instead of paying VZW a $120 a month for one of those a new tiered data plans (16GB a month), I found out that I can simply add a second line to my wife's legacy Tmobile UDP plan for just $60 a month. (Her legacy UDP plan is $80 a month for a single line, $140 a month for 2 lines).
So for half of what Verizon was charging me for their ****** ass CDMA network.. I now have Tmobile's super fast GSM/HSPA+ and LTE network. $60 a month gets me Tmobile's UDP service and also includes: 14GB of LTE tethering/mobile hotspot, Unlimited calling/texting to US/Mexico/Canada, Unlimited data & texting in over 140 countries (no more international roaming!!!).
So hey Verizon. You finally got what you asked for. You finally got me to give up your precious UDP plan. I guess what you didn't think would happen, is that now that Im no longer under contract.. that I would look for a more competitive offer and end up dropping your service completely. Until they fix this issue with phones dropping LTE connections and getting stuck on their horrible 3G/1x.. I'll stick with Tmobile. And if Tmobile doesnt work out.. hey Im no longer under contract.. so maybe I'll even give AT&T a try.
Sometimes you have to be careful what you ask for.. because you just might get it. And because I've finally given up my precious Verizon UDP, now I have ZERO reason to stick with Verizon's horrible service in the Washington DC area. Even better instead of paying VZW a $120 a month for one of those a new tiered data plans (16GB a month), I found out that I can simply add a second line to my wife's legacy Tmobile UDP plan for just $60 a month. (Her legacy UDP plan is $80 a month for a single line, $140 a month for 2 lines).
So for half of what Verizon was charging me for their ****** ass CDMA network.. I now have Tmobile's super fast GSM/HSPA+ and LTE network. $60 a month gets me Tmobile's UDP service and also includes: 14GB of LTE tethering/mobile hotspot, Unlimited calling/texting to US/Mexico/Canada, Unlimited data & texting in over 140 countries (no more international roaming!!!).
So hey Verizon. You finally got what you asked for. You finally got me to give up your precious UDP plan. I guess what you didn't think would happen, is that now that Im no longer under contract.. that I would look for a more competitive offer and end up dropping your service completely. Until they fix this issue with phones dropping LTE connections and getting stuck on their horrible 3G/1x.. I'll stick with Tmobile. And if Tmobile doesnt work out.. hey Im no longer under contract.. so maybe I'll even give AT&T a try.
I have the iPhone 7 Plus, just experienced it tonight on the way home and did a hard restart. It seems fine. Honestly, I had this problem with the 6 and 6S when jumping between towers. While it was stuck in 3G when an area was very LTE, it never had zero service. It has to be a combination of Apple and Verizon's aging system.
I'm experiencing this issue around the Jersey City, NJ area right across the river from Manhattan. I'm on Verizon with a regular iPhone 7. I'm wondering if people around the Verizon Corporate HQ in Basking Ridge are having the issue as well. Hopefully the next carrier or OS update will fix this issue.
It seems to me that Apple should understand that the iPhone is first and foremost a cellular phone. It seems tho that the forces behind Apple's marketing the new iPhone are more interested in photography, email, text messaging, games, music, video and all the glitz apps than basic phone communications.
I have used cell phones since the mid 1980's and currently have 3 iPhones in the family, a 4, a 4s and a 5. I live in a rural area of northwestern Michigan (Traverse City)... and when we are at home we get marginal signal from the local Verizon cell tower. When I am at home, my iPhone-4 has no issues making or receiving phone calls, the 4s looses connection sometimes, and the 5 looses connections even more often. My neighbor also has a number of iPhones and have the same experience (the newer phones don't work as well as the older ones do), but they are with AT&T.
One would think that with all the technological advances Apple has put into their products, theywould only improve the iPhones' ability to make and maintain a telephone call. Now I read the reports on MacRumors that iPhone 7's are even worse.
I don't know about you, but maybe I would be better off sticking with the phones what I have. Why would anyone to spend $650 to $1,000 on a new device that does not work as well as it's predecessor? Sure, the iPhone 7 have the latest and greatest CPU, lots of fast memory, a great camera, text messaging (if you have signal), and apps, music and you can even watch Captain Kangaroo if you want, but as a phone, it works worse than my old analog bag phone.
I think I would rather spend the 2 to 3 grand (to purchase 3 new iPhone 7's) and get a nice new digital camera and a new computer and keep my old, outdated iPhones - that work.
Either rename the iPhone the iApp (with marginal phone capabilities), or make the iPhone work better, faster, clearer, and a more reliable telephone device a top priority.
As Verizon once advertised: "Can you hear me now?"
I have used cell phones since the mid 1980's and currently have 3 iPhones in the family, a 4, a 4s and a 5. I live in a rural area of northwestern Michigan (Traverse City)... and when we are at home we get marginal signal from the local Verizon cell tower. When I am at home, my iPhone-4 has no issues making or receiving phone calls, the 4s looses connection sometimes, and the 5 looses connections even more often. My neighbor also has a number of iPhones and have the same experience (the newer phones don't work as well as the older ones do), but they are with AT&T.
One would think that with all the technological advances Apple has put into their products, theywould only improve the iPhones' ability to make and maintain a telephone call. Now I read the reports on MacRumors that iPhone 7's are even worse.
I don't know about you, but maybe I would be better off sticking with the phones what I have. Why would anyone to spend $650 to $1,000 on a new device that does not work as well as it's predecessor? Sure, the iPhone 7 have the latest and greatest CPU, lots of fast memory, a great camera, text messaging (if you have signal), and apps, music and you can even watch Captain Kangaroo if you want, but as a phone, it works worse than my old analog bag phone.
I think I would rather spend the 2 to 3 grand (to purchase 3 new iPhone 7's) and get a nice new digital camera and a new computer and keep my old, outdated iPhones - that work.
Either rename the iPhone the iApp (with marginal phone capabilities), or make the iPhone work better, faster, clearer, and a more reliable telephone device a top priority.
As Verizon once advertised: "Can you hear me now?"
Glad I'm not the only one! Thought I was going crazy haha. Not the end of the world. There will be an update to fix it. Probably won't even take that long to release. Hopefully just a carrier update. The. It can be released pretty quick once the reason is found and the fix applied. Just have to be a little patient. Which most people seem not to have any patenince these days. Is what it is.
I'm on sprint and just noticed this the last few days. However, it's not when just using GPS. I was driving today and on a phone call--of course the call quality was horrible. When I looked I noticed that a few times it said that I had barely any signal. I had also noticed a few days ago that my phone was dropping in places that I had never dropped before on my Iphone 6 plus. Text messages are very slow to come in when on my other phone they would come in immediately. Now with my Iphone 7 they take forever or I never get them at all.
It's not the signal on Sprint, Verizon or T-mobile, it's something with the phone.
It's not the signal on Sprint, Verizon or T-mobile, it's something with the phone.
Anytime I update phones I never restore from a backup. Certainly this may differ for non-mobile systems, yet my experiences since owning the first iPhone and moving from Phone OS to iOS have always been never restore from a backup. I've noticed those experiencing the most issues restored their iCloud or iTunes backups onto their new iPhone 7/7+.
My recommendation: backup your iPhone locally on iTunes then wipe it under "Reset" and do not restore from backup. Use it for a day to determine if it makes a difference. If so, spend the time to customize your iPhone and start fresh. With new hardware and an overhauled OS, too much can happen.
My recommendation: backup your iPhone locally on iTunes then wipe it under "Reset" and do not restore from backup. Use it for a day to determine if it makes a difference. If so, spend the time to customize your iPhone and start fresh. With new hardware and an overhauled OS, too much can happen.
This will get fixed but I want to know which company is responsible, Verizon or Apple.
This. We use iPhones and Verizon. The iPhone's primary purpose is a phone and thus connectivity, antenna, signal strength, and sound/voice quality for both speaking and listening are critically important. We also appreciate FaceTime Audio for its superior voice audio.
I hope Apple really focuses on this with the upcoming iPhone 8. Don't sacrifice great antennas, signal strength, or audio quality because of "looks." If it doesn't work properly as a great phone, we won't buy it.
And this is why the signal and LTE problem is troubling and needs to get fixed ASAP; it's a mission-critical failure.
I have the iPhone 7 256 with Verizon and had nothing but problems. I wish I never switched from the 5s. Poor call quality, loosing LTE constantly and Bluetooth headset constantly connects and disconnects. Verizon swapped out the phone and I still had the problem, then went to Apple Store to swap out the phone so I am now on the third iPhone 7 with the same problems.
As others around the would have pointed out, this isn't a new issue. I've had this problem since iPhone 5, having to go in and toggle airplane mode on until the carrier disappears and then toggle it back off again to reset connectivity.
For me and others (seen the phenomenon at several clients as well) it appears to be a problem changing over from cellular tower to cellular tower more than from wifi to cellular, but also occurs there.
Airplane mode for 10-15 seconds has always fixed it, but it has always been a pet peeve of mine. Not only iPhone, but iPad as well, since iPad Air (iOS 7 and up maybe???) and now experience the same on my iPad Pro that I am writing this on.
Surprised actually that this hasn't gotten attention earlier!
For me and others (seen the phenomenon at several clients as well) it appears to be a problem changing over from cellular tower to cellular tower more than from wifi to cellular, but also occurs there.
Airplane mode for 10-15 seconds has always fixed it, but it has always been a pet peeve of mine. Not only iPhone, but iPad as well, since iPad Air (iOS 7 and up maybe???) and now experience the same on my iPad Pro that I am writing this on.
Surprised actually that this hasn't gotten attention earlier!
Weird, I'm using my iPhone 7 plus on Verizon and have not experienced any of the problems discussed in the article or this thread. My wireless connection is fine, Bluetooth works great, my headphones sound crystal clear, and really no problems with the device. I came from a 6 plus and I'm really glad that I upgraded. All of this that leads me to believe people experiencing problems either have a phone from a bad batch of iphone 7's, or Verizon has localized equipment issues where they live
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Reading through the comments, I think some people may be confused. There is the perfectly normal iPhone behavior that some people have noted where your iPhone may go through an area of little or not LTE service and it switches to 3G or older technology. Then, as you re-enter an area with good LTE service, the iPhone does not instantly hop back up to LTE. It will, usually within a couple of minutes, but if you're impatient, you can force it to happen more quickly by toggling airplane mode on and off. I personally experience this every day while riding the DC Metro system, as my phone will lose service going in and out of Metro tunnels. I know there is LTE service once I leave the tunnel, but my iPhone won't always instantly switch to it, and I can usually speed this up by toggling airplane mode on and off.
I don't have a Verizon iPhone, but it sounds like some of those users are experiencing much different behavior. Their phones are losing LTE signal and refusing to pick it back up unless they toggle airplane mode on and off and, even then, they are losing LTE signal again. It's an even more significant issue on Verizon since their backup technology is CDMA where VoLTE calls cannot hand off to and where data speeds are more limited than on the 3G technologies of AT&T and T-Mobile.
I don't have a Verizon iPhone, but it sounds like some of those users are experiencing much different behavior. Their phones are losing LTE signal and refusing to pick it back up unless they toggle airplane mode on and off and, even then, they are losing LTE signal again. It's an even more significant issue on Verizon since their backup technology is CDMA where VoLTE calls cannot hand off to and where data speeds are more limited than on the 3G technologies of AT&T and T-Mobile.
I actually was on the phone with Apple and Verizon yesterday about this exact issue. Just never made it public.