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Hi everyone -- I've been refreshing this post and my order status all day, but I might as well share my stats as well in case they're helpful to anyone.

I live in NYC, ordered at around 2:55am (but my confirmation email was received at 3:08 am). 32GB, no accessories. My ACE is 1300-ish.

My status is "Your order has been shipped." No date or tracking. Status has been the same since earlier than 1:15pm today.

My Amex shows a pending transaction for "VERIZON D7710-01" (D771001 is my ACE location, for what it's worth). I should add that Warren, NJ is probably 30-40 miles away from where I live. Interesting that I don't have the same ACE location as other people in NY. Particularly Astoria, which is part of NYC. Maybe Manhattan has its own ACE location?

A friend who ordered at essentially the same time as me, also in NY, has an ACE number of 7000-something and is still pending with an expected ship date of 2/10.

This is killing me! I wish we could get more certain information from Verizon (although the only rep I've spoken to in the past weeks whose information I trust is the one who told me "I'd love to give you an answer but we're all gossips so they never tell us anything. We find out when the customers do.") If I'm not going to get my phone until the 10th, I'd just like to know that I should stop wasting my time refreshing my order status every 30 seconds :)
 
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ace order number n211701 anyone else with this number? I am in MI

I ordered my bro his iphone which is being shipped to michigan but the location is different.

He lives in Ferndale, location is N211401

I ordered his on a separate order than mine, which is coming to chicago and it is the same location which i thought is odd, but maybe cause were all midwest.

Where abouts are you from?
 
shipped with tracking info
 

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I am from Long Island, NY... My status says "shipped", no tracking number, my statement says

D7710-01 WARREN NJ
 
Hi everyone -- I've been refreshing this post and my order status all day, but I might as well share my stats as well in case they're helpful to anyone.

I live in NYC, ordered at around 2:55am (but my confirmation email was received at 3:08 am). 32GB, no accessories. My ACE is 1300-ish.

My status is "Your order has been shipped." No date or tracking. Status has been the same since earlier than 1:15pm today.

My Amex shows a pending transaction for "VERIZON D7710-01" (D771001 is my ACE location, for what it's worth). I should add that Warren, NJ is probably 30-40 miles away from where I live. Interesting that I don't have the same ACE location as other people in NY. Particularly Astoria, which is part of NYC. Maybe Manhattan has its own ACE location?

A friend who ordered at essentially the same time as me, also in NY, has an ACE number of 7000-something and is still pending with an expected ship date of 2/10.

This is killing me! I wish we could get more certain information from Verizon (although the only rep I've spoken to in the past weeks whose information I trust is the one who told me "I'd love to give you an answer but we're all gossips so they never tell us anything. We find out when the customers do.") If I'm not going to get my phone until the 10th, I'd just like to know that I should stop wasting my time refereshing my order status every 30 seconds :)

Good point. I am pretty sure that we will all be refreshing until the doorbell rings and you are signing for your brand new iphone!
 
He could have AT LEAST just edited the web page with fake info using like Firebug or something and THEN took the screenshot..instead of just hacking at it with MS paint lol
 
I ordered my bro his iphone which is being shipped to michigan but the location is different.

He lives in Ferndale, location is N211401

I ordered his on a separate order than mine, which is coming to chicago and it is the same location which i thought is odd, but maybe cause were all midwest.

Where abouts are you from?

West Michigan
 
Ok, I have a business account. I have 8 lines on my main account and 17 total in all 15 tiers. I called my business rep and she told me they will not ship until next week. I can't look at a credit card bill because the phones I purchased were billed to my account.

When I check my order# MB500000148xxxx it says

"This order is for a product not currently available in our warehouses. When we receive the inventory, we will process payment and ship it immediately. You will receive notification when this occurs."

I am a bit confused...
 
This is my ACE N211401 and I live in Chicago.

I just rec'd a call from a Verizon rep saying that they're out of stock and that I should stop in to any of their Verizon retail stores on the 10th.

Oh well, I should have forced myself to stay up and hope that the phone would have arrived before the 10th.
 
Operating in a black hole

Ok so I check my order status and it says order not found, but I checked by bank website to find my account has been charged?

Anyone else having this problem?
 
Same crap happened to me at 3am. I called customer service and spoke to a lady telling her the very same situation. After telling me to wait until the 9th and call back when they could be more certain of what was going on I asked her if I could simply upgrade my mom's line (eligible) and when the phone comes just transfer it to my line. She said that I could do that and what would happen is that when activating the phone it would first ask me to accept terms and conditions under my mom's line but then when asked whether I would like to activate now or later.....choose later. Then I could go online and put the phone under my line (ineligible). I then asked if she would be charged additional for a data plan since I upgraded her line and she assured me that since I choose activate later it would never be applied. So my advice to you is just to upgrade your dad's line and when the phone comes call CS so they can walk you through the process. I also confirmed this upgrading tactic (for lack of a better word) with another CSR. Hope this helps :)


Best advice I've heard all day, thanks!! :)
 
Ok so I check my order status and it says order not found, but I checked by bank website to find my account has been charged?

Anyone else having this problem?


yup, mine just says 0 now??? Is the verizon site down ?
 
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