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I ordered on 9/14 my Verizon account shows that my order was placed on 9/14 as well. My account shows a ship date of October 3

However I literally just received a text message saying that my order was received on September 20 and that I will get another text message when it ships
This is exactly what is happening to me!!
 
View attachment 785336 View attachment 785307 I was just charged but it was obviously declined for some reason not sure on the phone now



*UPDATE*

Had to speak with the core department to give payment info the guy tried to tell me just because the payment is made doesn’t mean it will ship he is still showing 10/3 I told him Verizon does charge until shipment he tried to say it was a authorization hold blah blah blah I’ve been doing this 6 years and counting so I know how it works but we will see what happens


*UPDATE 2*

We have action

Just curious...what day did you place your order? Thanks.
 
One of the last steps before they ship your phone. You’ll probably get a tracking number email soon.
What if I am financing it through Verizon and turn in my old phone in? That is the option I chose when I ordered online through Verizon. In my case there isn't a card to be charged I will just be billed monthly
 
Ordered 9/14 and it still says processing w/ shipment date of 10/3.

This thread has made me even more impatient lol. I should get my case on Saturday so I'm ready!
 
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Well no launch day device for me even though I was charged last night mine is still processing
 
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Well no launch day device for me even though I was charged last night mine is still processing
Same here... . I am still hoping for some weird last minute Hail Mary where the phones are shipped and moving, but we just dont have the info...
 
Same here... . I am still hoping for some weird last minute Hail Mary where the phones are shipped and moving, but we just dont have the info...
Yeah and they only do weekday delivery on phones so maybe Monday or Tuesday I’m guessing
 
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Just got a shipment notification for the balance of my phones (2 SG, 2 Gold 256GB iPhone XS Max), and they are delivering on Tuesday 9/25. Order was placed at 3:30pm on 9/14 thru a Verizon business sales rep. Looks like the next wave movement has begun!
 
Just got a text that mine shipped. Original ship date was 10/3 and I am not a business - just a personal phone.

I ordered on 9/14 at about 4:30PM EST.
 
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SO, I got an alert for my credit card charge last (yay). This morning I checked for an update, it turns out my bank declined the charge because they assumed fraud. I called the bank and after getting passed around, I was given the clear to have Verizon resubmit the charge. Called Verizon and after getting cut and passed around I got someone who tried to process the re-charge. Bank declined again while I was on the line with Verizon. So I asked the Verizon lady if she can just add the amount to my monthly Verizon bill, she was able to do that (I hope). I received an email confirmation for the transaction. I hope it worked. And I hope to get tracking soon (sigh)
~~~Xs Max 256 gold Oct 3 ship date
 
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Nice happy for you
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Just got tracking for Tuesday UPS
I literally just DM’d you. Man, I hope I get something soon! Tuesday is not a good day for me......hoping I luck into Monday.
 
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