I do not know a SINGLE Cingular customer who likes or even loves them. The best I've been able to get is meh...they are OK. The complaints range from their coverage maps being outright lies, to customer service that blows with hurricane force, to mysterious upgrades on their service, to getting major run arounds when you try and cancel your service, and on and on and on. All this coming from several dozen people ranging from corp accounts, to personal accounts.
Frankly I'd rather go without a cellphone then go with Cingular. what it boils down to is that Apple has gotten in bed with the Microsoft of the mobile phone industry.![]()
I found the easiest way to cancel my Suckgular contract was not to call and talk to some guy named "John" in New Dehli, but to port the number over to a better carrier. Port=auto cancel
But yeah, I couldn't imagine attempting to call them to cancel. It would probably be horrible. Their customer service doesn't just blow with hurricane force.....they're 4 hurricane Katrinas and the customers are New Orelans