VERIZON Rep Told Me UNLIMITED DATA Rules; Sounds too Good to be True???

Discussion in 'iPhone' started by HappyDude20, Mar 16, 2017.

  1. HappyDude20 macrumors 68020

    HappyDude20

    Joined:
    Jul 13, 2008
    Location:
    Los Angeles, Ca
    #1
    Hi all,

    So I just got off the phone with a Verizon representative and told me about the unlimited data plan. I called Verizon initially wondering why my 40GB a month plan did not roll over the extra 7GB's of data my family and I did not use, but the topic of conversation here is about the new VZW Unlimited Plan.

    The Verizon representative said re: the new unlimited plans:

    Unlimited 4G data speeds, up until each line (I have 4) uses 20gbs of data. After 20gbs of data are used, that 1 line will be throttled down but only during congested times and areas. Speeds will reduce to 3G, not 2G.

    Essentially 20gb of 4G data, then reduced to 3G speeds but only during congested times and places.

    I told her I wouldn't make a decision just yet because I wanted to search online for advice first. A few months ago I tried the Verizon prepaid unlimited plan and hated being throttled down to 2G speeds.

    20gb of LTE 4G and then 3G speeds without worrying if I hit 50-60gb would be a dream.
     
  2. BasicGreatGuy Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #2
    In my opinion, the rep didn't know what she was taking about, and injected her own spin into the answer. What she said is not accurate.
     
  3. PhoenixDown macrumors regular

    Joined:
    Oct 12, 2012
    #3
    Are all 4 lines in use by you specifically?
    Is the 40G per month on each line or combined?
    Are your phones in contract or on a device payment plan or paid off?
     
  4. HappyDude20 thread starter macrumors 68020

    HappyDude20

    Joined:
    Jul 13, 2008
    Location:
    Los Angeles, Ca
    #4
    2 lines for the kids, one for gf and one for me.

    I normally use the most data out of anyone due to work and away from the office.

    Only 1 phone is currently being paid off, an iPhone, till xmas.
    --- Post Merged, Mar 16, 2017 ---
    Only contractual info I've found so far on the VZW site.
     

    Attached Files:

  5. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #5
    Hmmmm…yeaaaahhhh.

    Funny thing…the name of this plan sounds very similar to the name (unlimited data) of the plan(s) I've had uninterrupted since Christmas 2008.

    Almost a decade of unlimited data. Imagine…

    :D
     
  6. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #6
    The details are at https://www.macrumors.com/2017/02/12/verizon-unlimited/ and the discussion attached to that thread.

    After 22 GB of data (which is per line) the line can be deprioritized when connected to a tower/cell that is congested and only for the duration of that congestion on that particular tower/cell. Deprioritizatoin doesn't really mean throttling as it can result in slower speeds, but might not result in slower speeds but just in some delays in response, and even if slower speed is involved it's not necessarily something that's set to 3G (or 2G) or anything like that.
    --- Post Merged, Mar 16, 2017 ---
    Yup, those are basically the main details of the plan.
     
  7. HappyDude20 thread starter macrumors 68020

    HappyDude20

    Joined:
    Jul 13, 2008
    Location:
    Los Angeles, Ca
    #7
    I hate that it's purposely vague re: speed reduction concerning both individual phone users and tethering too.
     
  8. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #8
    Well, it's not really vague regarding tethering: after 10 GB you are throttled to 3G speeds when it comes to tethering. For mobile data, it's a bit more up in the air because it's deprioritization that would only kick in in areas and times of congestion and would depend on the congestion itself (in various ways that's better than just being automatically throttled to something lower like 3G all the time basically).
     
  9. BasicGreatGuy Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #9
    Most of the time, de-prioritization is a matter of milliseconds / seconds, whereby the average user(s) would not even notice de-prioritization had occurred.
     
  10. atlas_0 Suspended

    atlas_0

    Joined:
    Dec 30, 2016
    #10
    The 10GB throttle seems to be a soft limit as well. Last month, my first month on the plan, I used nearly 100GB. The throttle only kicked in once - around 3PM, and in a more populated area. That evening it reverted back to normal.

    If you're wondering, the suggestion that it's 3G speeds is also a bit deceptive - even when throttled I was still hitting around 1MB/s download speeds - note, MB, not Mb.
     
  11. Hal~9000 macrumors 68000

    Hal~9000

    Joined:
    Sep 13, 2014
    #11
    On the sub-reddit for Verizon Ive seen a lot of people reference the "3G" tethering speeds you get after the first 10gb as being throttled to a max of 600kbps.
     
  12. atlas_0 Suspended

    atlas_0

    Joined:
    Dec 30, 2016
    #12
    mine was definitely around 1MB/s download. Granted I'm in a fairly rural area without much competition for bandwidth.

    All of the tethering was via my phone's hotspot.
     
  13. Black05Hemi macrumors member

    Joined:
    Feb 9, 2015
    #13
    I would like to switch from my grandfathered unlimited plan, but I don't want to lost my tethering abilities for unlimited. I need more than 10gb, as most of my data is used tethering every month. I'm wondering if I would be throttled, as I live out in the sticks. Switching to the new unlimited plan would save me $50/month.

    I dunno what to do. If I give up the grandfathered unlimited, I can't get it back.
     
  14. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #14
    That's pretty much the CDMA average 3G speeds.
    Around 1mb so its still not bad.
    I think 2G/Edge speeds are horrible and miserable if you get stuck with that for a while.
     
  15. jhearty99 macrumors 6502

    jhearty99

    Joined:
    Sep 17, 2012
    Location:
    Long Island, NY
    #15
    Im just going to assume that since the OP lives in LA, that all cell towers are always congested and he will be deprioritized immediately lol
     
  16. AttilaTheHun macrumors 6502a

    AttilaTheHun

    Joined:
    Feb 18, 2010
    Location:
    USA
    #16
    and ATT is better? I have 4 iPhones with grandfather unlimited but switch to the new unlimited plus to save money
    so my talk say unlimited (non share) the text say unlimited (non share) the data say unlimited (shared)
    I called and the say its unlimited to each iPhone
    so i asked that it will say too (non share) I believe they are planning a trick on us, if the don't chang it i am going to wright to the attorney general of out stat or just go to Verizon or T-Mobil
     
  17. atlas_0 Suspended

    atlas_0

    Joined:
    Dec 30, 2016
    #17
    Probably. That'll be the case on any carrier in the LA area though.

    Where for me, a 50 mile radius probably doesn't even have 2500 people. ¯\_(ツ)_/¯
     
  18. BigMcGuire Contributor

    BigMcGuire

    Joined:
    Jan 10, 2012
    Location:
    California
    #18
    Yeah, I'm two hours from LA and I know guys irl who do 150gb on Verizon and never get deprioritized here in the high desert. Santa Clarita's cellular service is terrible compared to LA tho. Some of the richer towns near LA made it impossible for companies to build towers so they can be really congested.
     
  19. Brandonjr36 macrumors 6502a

    Joined:
    Sep 12, 2016
    Location:
    Joplin
    #19
    I have the new plan. It works like this 22gbs then you will only be slowed down if your in a congested area. Then 10gbs of 4g hotspot then 3G after that. And that's per line on the data and tethering. It's a really good plan.
     
  20. baypharm macrumors 65816

    baypharm

    Joined:
    Nov 15, 2007
    #20
    Yeah....well I want unlimited 4G LTE - not unlimited data
     
  21. Lobwedgephil macrumors 68040

    Joined:
    Apr 7, 2012
    #21
    They aren't tricking you, and make sure to proof read your letter.
     
  22. AttilaTheHun macrumors 6502a

    AttilaTheHun

    Joined:
    Feb 18, 2010
    Location:
    USA
    #22
    my apology
     
  23. Brandonjr36 macrumors 6502a

    Joined:
    Sep 12, 2016
    Location:
    Joplin
    #23
    It is unlimited. But it might be slowed down periodically if you get in a congested area. Same as your plan now really if the tower can't hold everyone. Then your obviously gonna be a slowed down no matter what. No way around it.
     
  24. GoodVibesMuslim macrumors newbie

    GoodVibesMuslim

    Joined:
    Mar 18, 2017
    #24
    I just switched the this plan with my family. I have 3 lines and I'm the primary. Each person does get 22gb of data each and only the person who hits the limit gets pushed to the back during congested times and areas. I love it it's great. I don't even worry about turning on my wifi anymore.
     
  25. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #25
    Well, WiFi can be just left on all the time and will connect to known trusted networks that you've connected to before and want to use when they are available.
     

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