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Verizon threatening to blacklist my phone

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And if you had a $3
JT2002TJ said:
Why... The OP paid for what he ordered. He fulfilled his part of their contract...

A companies error is not the fault of this OP. If they want the phone, come and get it. That's what I would say. I wouldn't lift a finger to go out of my way, but if they came, I would gladly give it to them.
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I was only being moral crusader with that post.

Bottom line is: The OP can do what he wants. He can keep the phone and if he does, Verizon will blacklist it. He didn't pay for the EXTRA phone, so he should have no usable rights to it.
 
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JPD05 said:
Its not the fricken cost that's being compared...it's the idea that Verizon should do whatever it takes to make it easy to have the phone returned. Why should OP go out of his way to correct their blunder?? Now if they're offering to send him a prepaid with a pickup at his door....and he's refusing to return it...ok different moral story.
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I agree with this... Again, I don't think the OP is giving us the real story here. I have called and talked to Verizon in the past about orders and never had a problem with them generating a shipping label for me to use to return a handset that was faulty when received, there should be no difference here.
 
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JT2002TJ said:
Breach of contract (sales contract).
[doublepost=1476983249][/doublepost]

See below:

Source:
http://about.usps.com/publications/pub300a/pub300a_tech_021.htm

Unsolicited Merchandise
A company sends you a gift in the mail — a tie, a good luck charm, or a key chain. You didn’t order the gift. What do you do? Many people will feel guilty and pay for the gift. But you don’t have to. What you do with the merchandise is entirely up to you.

  • If you have not opened the package, mark it “Return to Sender.” The Postal Service will send it back at no charge to you.
  • If you open the package and don’t like what you find, throw it away.
  • If you open the package and like what you find, keep it — free. This is a rare instance where “finders, keepers” applies unconditionally.
Whatever you do, don’t pay for it — and don’t get conned if the sender follows up with a phone call or visit. By law, unsolicited merchandise is yours to keep.
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OP's case is different. He ordered a phone. Verizon just included a second phone.

Doesn't mean he gets to keep it.
 
JPD05 said:
If you go through a McDonalds drivethrough and once you pull out...low and behold you have an extra large fry in the bag....would you actually turn around..park and go back in the store to return it?? Probably not because to do so would be a pain in the butt....so if Verizon refuses to make a return as easy as it could possibly be for OP...sit on it until they do.
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If you pull out of Best Buy and find out that you accidentally have extra expensive electronics in your bag would you actually fail to turn back and just drive away?
 
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How would said expensive electronics end up in said bag? Who put them there? Since best buy doesn't bag anything until you check out I would say that's extremely improbable. At checkout you would have noticed numerous items that you did not purchase be bagged....and not saying something at that moment would lead me to believe you wouldn't say anything once out of the store.
 
bufffilm said:
OP's case is different. He ordered a phone. Verizon just included a second phone.

Doesn't mean he gets to keep it.
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The second phone was unsolicited. The first that he paid for was.

Definition of unsolicited:
given or supplied without being requested or asked for

Even if it is in the same shipping box... It is unsolicited.

Just like if the packer drops their ring/other valuable in the box, it is unsolicited and not the responsibility of the receiver to return it.

FTC Rules:
https://www.consumer.ftc.gov/articles/0181-unordered-merchandise
 
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Rootus said:
You sure about that? Screw over a bank sometime and then try to open another account somewhere else anytime in the next seven years. Not every bank uses ChexSystems but the majority do.
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Yes. Look up both the legal and standard definition.
I am sure lawyers could wordsmith arguments for and against. However for the basic definition, it is.
 
JT2002TJ said:
Agreed, but the phone he PAID for can not be blacklisted.
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245% agreed. Absolutely.
[doublepost=1477054372][/doublepost]
Closingracer said:
Well it's Verizon's fault they sent him two devices .... I have no sympathy for Verizon or any other carrier when all they do is equally rip us all off
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Yeah, but they're not ripping him off if they blacklist the phone he didn't pay for. On the other hand, they can't eff with the phone he DID pay for.
 
If the OP hasn't returned the phone by now, Verizon should just proceed w/blacklisting it.
 
newellj said:
245% agreed. Absolutely.
[doublepost=1477054372][/doublepost]

Yeah, but they're not ripping him off if they blacklist the phone he didn't pay for. On the other hand, they can't eff with the phone he DID pay for.
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Some people in this tread feel that by not returning the unsolicited phone, it somehow gives Verizon the right to blacklist the phone he just bought (the one he paid for) and drop his as a customer... Crazy...
 
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JT2002TJ said:
Some people in this tread feel that by not returning the unsolicited phone, it somehow gives Verizon the right to blacklist the phone he just bought (the one he paid for) and drop his as a customer... Crazy...
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No, that would be wrong.

But the extra phone should be written off by now. If the OP hasn't returned it by now, he never will.
 
bufffilm said:
No, that would be wrong.

But the extra phone should be written off by now. If the OP hasn't returned it by now, he never will.
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I agree with this. It is entirely up to Verizon to blacklist the unsolicited phone. Or, they can do the right thing, and send a prepaid box and shipping label (for at home pickup). It also would be nice to throw in $25 credit, or something like that for the OP's time. I mean, he didn't have to call them and even let them know... They would never have had proof that there actually were 2 in the box. For the OP trying to do the right thing, he was given a hassle.
 
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JT2002TJ said:
I agree with this. It is entirely up to Verizon to blacklist the unsolicited phone. Or, they can do the right thing, and send a prepaid box and shipping label (for at home pickup). It also would be nice to throw in $25 credit, or something like that for the OP's time. I mean, he didn't have to call them and even let them know... They would never have had proof that there actually were 2 in the box. For the OP trying to do the right thing, he was given a hassle.
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Agree with this and the post above yours.
 
JT2002TJ said:
I agree with this. It is entirely up to Verizon to blacklist the unsolicited phone. Or, they can do the right thing, and send a prepaid box and shipping label (for at home pickup). It also would be nice to throw in $25 credit, or something like that for the OP's time. I mean, he didn't have to call them and even let them know... They would never have had proof that there actually were 2 in the box. For the OP trying to do the right thing, he was given a hassle.
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My first impression was this happened at week or more ago.

If it were only a few days ago, Verizon may hold off to see if it gets returned. That would be their hope...but I think the writing is already on the wall.
 
[MOD NOTE]
I think we're done here, no further good will come out of this thread, and it appears the OP has left since he's not posted.
 
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