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They could be. I haven never had Verizon Wireless, so I cannot comment on their service. My comments are with my experience with fios, which is enough for me to be pissed at Verizon as a whole. As soon as there is a better product, I will switch, but for now, there isn't.

I see, and for the record i am not trying to be argumentative. Just debating the issue.
 
This is what I think should be done. One, send back the phone. However, if you don't I would like to see the following from Verizon.

1. Blacklist the phone
2. Blacklist you
3. Tell the other carriers about you, so they can blacklist you as well


.

You do realize your suggestion is coercion and against the law ... ;)
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I get that. In that case I would just go set it on the counter at a Verizon store and walk out, they'll figure it out :)

His luck Verizon would send it back to him.
 
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So you're saying the company is not owed that you do a good gesture for them?

No I am saying the OP is not owed anything for sending the phone back. It was a mistake and as long as Verizon covers shipping then there is really nothing more to it. Expecting some kind of reward is simply ludicrous and to expect a handout because "you did the right thing" is pretty petty.
 
No I am saying the OP is not owed anything for sending the phone back. It was a mistake and as long as Verizon covers shipping then there is really nothing more to it. Expecting some kind of reward is simply ludicrous and to expect a handout because "you did the right thing" is pretty petty.
He is not owed anything if he is not dictated to return the phone, which he is not.
 
First off, the thread title is beyond wrong - "Verizon is threatening to blacklist *my* phone" ... it is not *your* phone. If you didn't pay for it, it doesn't belong to you. Its that simple.

Secondly, I'm appalled you even needed to discuss the decision to keep/return. They made a mistake so give it back or expect to be billed for it at the very least.
 
He is not owed anything if he is not dictated to return the phone, which he is not.

Clearly they have asked for the phone back as they told him it would be blacklisted. My guess is that they asked him to send it back and he pulled that FTC garbage on them to which they said we will simply blacklist it and make it worthless.

I had AT&T send me a dupe phone years ago and it was resolved with a simple phone call. They emailed me a label and then told me to call to schedule a pickup. Done...
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A pre paid label probably but you're also assuming he or she lives near a place that can ship it.

Never had a problem with a the carrier paying for pickup.
 
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Honestly for most I believe it's an easy decision to just simply notify them and return it. I've never been comfortable receiving something that I know was received in error. Especially such a lucrative item.
 
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Clearly they have asked for the phone back as they told him it would be blacklisted. My guess is that they asked him to send it back and he pulled that FTC garbage on them to which they said we will simply blacklist it and make it worthless.

I had AT&T send me a dupe phone years ago and it was resolved with a simple phone call. They emailed me a label and then told me to call to schedule a pickup. Done...
He said:

"Verizon still has not offered to send me a box or prepaid label. They stated they would repay me for shipping costs if I wanted to send it back. At no point did they ask for it back either."
 
Technically they could bill him for the phone if he doesn't return it. If he called and they asked for it, they could say they tried to retrieve it and he refused to return it then simply bill him for it.
 
Technically they could bill him for the phone if he doesn't return it. If he called and they asked for it, they could say they tried to retrieve it and he refused to return it then simply bill him for it.
I would think it depends on what is written on the customer agreement.
 
I order a iPhone 7 plus, they mistakenly sent me two phones. According to FTC guidelines I can legally keep the extra phone without them billing me for it. Now Verizon is saying yea technically you can keep it but we will blacklist the phone so it will be useless. Any thoughts?
Your Own fault for Admitting you got both phones. I have had this happen to me more than my fare share and my brother says I am insanely lucky.

Bought 1 HDTV in 2014 received 2
Bought 1 iPhone 7 Plus got 2
Bought 1 carbon fiber Cannondale got 2
Happened 2x buying video games online on various titles I actually contacted SEARs yes I bought a Xbox 360Game from SEARs ordered MetAl Gear Collection got Skyrim. For free SEARs rep said keep it.
Same with ToysRus on other games.

All items were shipped to me I just made sure I was never billed or contacted in any regard I actually waited 6 months before opening the extra TV and bicycle just incase still haven't opened extra iPhone 7 Plus not been billed. Major companies have insurance and factor in costs of Breakage or Loss
 
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I order a iPhone 7 plus, they mistakenly sent me two phones. According to FTC guidelines I can legally keep the extra phone without them billing me for it. Now Verizon is saying yea technically you can keep it but we will blacklist the phone so it will be useless. Any thoughts?
I agree with the others saying Verizon should blacklist both phones. Might not be a bad idea for them to cancel your contract as well.
 
I agree with the others saying Verizon should blacklist both phones. Might not be a bad idea for them to cancel your contract as well.

On what grounds can they blacklist a phone he paid for? And on what grounds can they cancel his contract?

It's one thing for them to expect him to send it back, it's another for them to actually break the law by blacklisting a phone he paid for...
 
Personally I couldn't live with myself keeping the extra phone; but that's just me. I know it's not going to hurt Verizon but it's just going to come back and bite us all in the butt in the form of fees or raised prices.

That said, if you decide to keep the phone I think you're screwed. If Verizon knows the IMEI of the extra phone you have, they have that activation lock (for those who remember threads on folks ordering phones with their Verizon number, but not activating it, wanting to put a T-Mobile sim in...the phone has to at least have that Verizon number sim in (usually prepackaged in) activated...if I remember correctly the number belongs to someone in another state/country so activating it would automatically deactivate their sim).

I'm just not sure if they have the same type in place for a situation like this (if they don't now they will) so that even if OP wants to go into an Apple Store to purchase apple care plus (as someone else suggested, which may not even work if Verizon doesn't acknowledge there was a bill of sale) then have the Genius Bar swap it out...that activation screen will not allow them to.

Otherwise apple stores themselves won't exchange any items not purchased from their stores (they have different serial for phones they sell as wholeseller to Verizon, Best Buy and the likes).

So OP still would have a blacklisted phone or a very expensive iPod.

But all light jokes or bad jokes aside...it's not worth the hassle, just package it back in the same packaging that was sent and write RTS and let the mailman pick it up when he drops ur usual mail off
 
On what grounds can they blacklist a phone he paid for? And on what grounds can they cancel his contract?

It's one thing for them to expect him to send it back, it's another for them to actually break the law by blacklisting a phone he paid for...
Blacklist the phones until he returns the second phone. If he doesn't, cancel the contract.

What law are you referring to?
 
But all light jokes or bad jokes aside...it's not worth the hassle, just package it back in the same packaging that was sent and write RTS and let the mailman pick it up when he drops ur usual mail off

RTS doesn't work once a package is opened. Also, I'm pretty sure Verizon does not use USPS for their phone deliveries.
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Blacklist the phones until he returns the second phone. If he doesn't, cancel the contract.

What law are you referring to?

On what grounds do they have to make the phone he actually paid for defective? You do realize he actually paid for one of them. The second phone has nothing to do with the phone he paid for.
 
RTS doesn't work once a package is opened. Also, I'm pretty sure Verizon does not use USPS for their phone deliveries.
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On what grounds do they have to make the phone he actually paid for defective? You do realize he actually paid for one of them. The second phone has nothing to do with the phone he paid for.
Repackaging, how can they tell that it wasn't taped like that?

Durrrrrr

I send stuff in used boxes and so it's obvious it's repackaged. If that receiver decides to refuse it and write RTS, how is usps suppose to know?
 
Repackaging, how can they tell that it wasn't taped like that?

Durrrrrr

I send stuff in used boxes and so it's obvious it's repackaged. If that receiver decides to refuse it and write RTS, how is usps suppose to know?

So you now what the OP to commit mail fraud? Nice... Again, as I said if you read my second sentence, I doubt Verizon uses USPS to deliver their phones.
 
But all light jokes or bad jokes aside...it's not worth the hassle, just package it back in the same packaging that was sent and write RTS and let the mailman pick it up when he drops ur usual mail off
What happens if the phone gets lost, the seller demands it, and it does not believe you did this?
 
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